Helpdesk Manager Jobs

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Help desk Analyst

HCL America Inc.

El Paso, Texas, USA

Full-time

Job Title: Help Desk Analyst Reports To: Manager, Help Desk Summary: Provides first level technical support to Telerx s information technology functions. Essential Duties and Responsibilities include the following. Other duties may be assigned. = Identifies, and resolves reported problems related, but not limited, to voice systems, data centers, account administration, email, desktop, and applications issues with Helpdesk software. = Maintains email, virus protection, network connectivity,

Jr. IT Helpdesk

Marlabs LLC

San Jose, California, USA

Full-time

Please email me your resumes @ ()or call me on my cell . Job Title: Jr. IT Helpdesk Location: San Jose, CA Duration: Fulltime Job Description: Position Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other te

Helpdesk Analyst

V Group Inc

New Stanton, Pennsylvania, USA

Third Party, Contract

End Client: State of Pennsylvania Job Title: Helpdesk Analyst Duration: 08 Months Location: Harrisburg, PA 17120 (Hybrid) Position Type: Contract Interview Type: Webcam Ceipal ID: SPA_HD138_SB Requirement ID: CEDC - SS2 (750138) NOTE: This position is a hybrid remote work model in which ability work from home will be at the hiring manager's discretion. Remote work schedule may vary with reasonable notice. Description: Department of Community and Economic Development Responsibilities: Res

Sr. IT Helpdesk - San Diego, CA

Geopaq Logic

San Diego, California, USA

Contract

Job Title: Sr. IT Helpdesk Location: San Diego, CA Duration: 6+ months of contract Job Description: The on-site Lab Support person will provide lab desktop/laptop, server, network support in R&D environment. This includes supporting R&D remote offices in United States. The lab support will respond to user's telephone calls, walk-up and/or e-mail messages regarding computer software or hardware problems and resolve the problem. The Lab Support person will also repairs, installs and modifies comp

Sr. IT Helpdesk

Marlabs LLC

San Diego, California, USA

Full-time

Please email me your resumes @ ()or call me on my cell . Job Title: Sr. IT Helpdesk Location: San Diego, CA Duration: Fulltime Job Description: The on-site Lab Support person will provide lab desktop/laptop, server, network support in R&D environment. This includes supporting R&D remote offices in United States. The lab support will respond to user's telephone calls, walk-up and/or e-mail messages regarding computer software or hardware problems and resolve the problem. The Lab Support pers

Product Support Analyst in TX

RedSalsa Technologies, Inc.

Austin, Texas, USA

Contract

Title : Product Support Analyst 2- 529501208 Location : Austin, TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; con

PSP Help Desk Technician

Sysazzle

Phoenix, Arizona, USA

Contract

Employment Type: Contract - W2 Duration: 8 months with potential possibilities of contract extensions subject to business requirements Position Type: Onsite in Phoenix, AZ Position Description: Entry-level position in computer/network operations. Under general supervision, provides technical support by applying a broad understanding of computer systems products and services. It is designed to allow the incumbent to acquire the necessary skills, training, and experience required to enter the clas

IT Support

Ledgent Technology

Houston, Texas, USA

Contract

Duties and responsibilities: * Serving as the initial point of contact for IT support within the organization. * Installing, configuring and maintaining software and hardware components of computer and network systems through repair or replacement. * Diagnosing and troubleshooting software and hardware issues. * Supporting people whenever they encounter challenges with computers and network devices. * Maintaining and updating technical documentation regularly. * Testing new hardware and software

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

National IT Director

EDI Specialists, Inc.

Almont, Colorado, USA

Full-time

Your Role Lead the development, implementation, and maintenance of IT strategy and systems to drive business results. Manage and mentor a team of local IT Specialists, fostering a culture of innovation, collaboration, and continuous improvement. Report directly to the National Finance Manager and collaborate closely with business leaders to recommend and implement technology improvements. Your Responsibilities Lead the development, implementation, and maintenance of IT strategy and systems to

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Help Desk Associate

Pyramid Consulting, Inc.

McLean, Virginia, USA

Contract

Immediate need for a talented Help Desk Associate. This is a 09+ Months Contract opportunity with long-term potential and is located in McLean, VA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-46074 Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The ideal candidate must be able

Help Desk Support

Innova Solutions, Inc

Tampa, Florida, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Tampa, FL (Hybrid Onsite position) Position: Help Desk Consultant Location: Tampa, FL Employment: Contract Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-r

Helpdesk Analyst

Beacon Hill

Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

Fremont, California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer Location: Menlo park, CA Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate.

Help Desk Specialist

Gridiron IT Solutions

Washington, District of Columbia, USA

Full-time

Gridiron IT seeking a highly motivated and skilled Help Desk Specialist to join our dynamic IT team. As a Help Desk Specialist, you will play a crucial role in analyzing our customer's information systems, identifying areas for improvement, and proposing innovative solutions to enhance operational efficiency. You will collaborate with cross-functional teams to gather requirements, design system specifications, and ensure seamless implementation of changes. The ideal candidate should have a stron

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Need Help Desk Analyst Harrisburg, PA - Need Locals or nearby candidates only

Sarum LLC

Harrisburg, Pennsylvania, USA

Contract

We have a Contract assignment available with our client in Harrisburg, PA. Position: Help Desk Analyst Location: Harrisburg, PA Duration: 6+ Months This resource will be required to report onsite for specific projects and testing efforts. OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contr

Helpdesk PC Technician

Summit Racing Equipment

Tallmadge, Ohio, USA

Full-time

SUMMARY: In this position, you will support the enterprise users and computers with tier 1 and tier 2 technical issues. You will install and maintain PC Desktop hardware and printers. You will have involvement in special projects. You will work on and resolve end user support tickets. ESSENTIAL DUTIES AND RESPONSIBILITIES: PC preparation, installation and maintenancePrinter installation and configurationPC and printer hardware repair OS and application installation and configuration Maintain

Desktop Support Engineer

HCLTech

Scottsdale, Arizona, USA

Full-time

Performance Objectives The successful candidate will have the opportunity to: Follow standard Service Desk procedures.Provide courteous customer support to users through phone, walk in, and ticket requests.Log all interactions, track and route issues and requests and document resolutions.Monitor all open tickets to ensure prompt closure and resolution.Identify and escalate situations requiring urgent attention.Escalate tier 2 and 3 issues to the appropriate team(s).Install, configure, maintain,