Helpdesk Manager Jobs

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Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 36 days ago | Updated 27 days ago

IT Helpdesk Technician

R4 Solutions Inc.

•

Indianapolis, Indiana, USA

Full-time

Respond to user requests for support and resolve problems;Monitor and respond quickly and effectively to requests received through the helpdesk;Install, test and configure new workstations, peripheral equipment and software;Monitor system performance and functionality;Provide support to our driving associates in person and over the phone;
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Posted 22 days ago

Help Desk Specialist (TS/SCI Required)

Dunhill Professional Search

•

San Antonio, Texas, USA

Full-time

Help Desk Specialist - Top Secret SCI Required Onsite - San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract informa
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Posted 8 days ago | Updated 4 hours ago

IT support Specialist

Inabia Software & Consulting Inc.

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Remote

Full-time

REQUIRED/EXPECTED: Bachelor s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.Excellent communication and interpersonal skills required.Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.Must demonstrate the ability to operate effectively within a complex, dynamic environment. Demonstrate the ability to perform testing, implementation, an
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Posted 1 day ago | Updated 7 hours ago

Jr. Level 1 Help Desk role

Nutech Information Systems

•

Edison, New Jersey, USA

Contract

We would like to see some L1/L2 Helpdesk techs to support . JD: In this Level 1 Help Desk role, Technicians will be assisting internal clients with technical issues they are experiencing during the merging of two banks. This can include Account Unlocks, Password Resets, as well as issues with Printing, Hardware, Connectivity, Remote Access, Software, etc. This will be a 100% phone based support role. We are looking for locally based Techs as they will be fully onsite in Woodbridge, NJ during tra
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Posted 9 days ago | Updated 7 days ago

Technology Support Specialist

Blue Streak Partners, Inc.

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Jacksonville, Florida, USA

Contract

1 year plus contract major professional services firm - The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. -experience with Outlook and Windows 10 -experience call tracking system -work with all levels of professionals Laptop troubleshooting, maintenance and administration. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 36
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Posted 7 days ago

Associate Analyst- IT Helpdesk Agent (Entry Level)

Nagarro Inc

•

New York, New York, USA

Contract

Associate Analyst- IT Helpdesk AgentNew York City, NEW YORK, New York, United StatesFull-timeService Region: Uompany DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are lookin
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Posted 9 days ago

Technology Support Specialist

Blue Streak Partners, Inc.

•

Indianapolis, Indiana, USA

Contract

1 year plus contract major professional services firm - The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. -experience with Outlook and Windows 10 -experience call tracking system -work with all levels of professionals Laptop troubleshooting, maintenance and administration. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 36
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Posted 8 days ago

Desktop Administrator

Londen Insurance Group

•

Phoenix, Arizona, USA

Full-time

Desktop Administrator Position: Primary responsibilities Resolve help desk issues promptlyUpdate software on workstations and laptopsProcess new-hires and terminationsProvide VDI environment maintenanceProvide support for network and desktop printersPrioritize projects and help desk issues efficientlyMaintain inventory of hardware and softwareDocument all actions when troubleshooting and resolving issuesBe available to work non-business hoursCover the shift for our night print operator, as neede
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Posted 2 days ago

Help Desk Specialist

Dunhill Professional Search

•

San Antonio, Texas, USA

Full-time

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses f
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Posted 20 days ago | Updated 4 hours ago

Systems Technician I/II

City of Modesto

•

Modesto, California, USA

Full-time

The Systems Technician is responsible to provide effective support for network services and business processes related to the City of Modesto; to troubleshoot, analyze, and resolve system/application related support requests including specialties such as Help Desk, GIS, and Web; and to assist and train users in personal computer hardware/software. APPLICATION PROCESS Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screene
Posted 19 days ago

Desktop Support Technician

Axiom Global Technologies, Inc.

•

Marlborough, Massachusetts, USA

Third Party, Contract

Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of applications, such as Microsoft 365 (O365); Solid troubleshooting skills; Able to work independently and in a team; Good customer service skills; Familiar with remote troubleshooting tools like GoTo Rescue; Proficient with ServiceNow fo
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Posted 5 days ago

Desktop support

VDart, Inc.

•

Minot, North Dakota, USA

Contract, Third Party

Job Title: Desktop Support Location: Minot, ND - Onsite Duration: / Term: 6 months Contract Job Description: Experience Desired: 5+ Years. Qualification: As a Contractor's Field Support services provide hands-on support for infrastructure devices in the Workplace & field. Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes. Troubleshoot, install, printers, drive mappings, perm
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Posted 1 day ago | Updated 1 hour ago

Help Desk Representative

Innova Solutions, Inc

•

Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a
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Posted 28 days ago

Help Desk

Digitek Software, Inc.

•

Madison, Wisconsin, USA

Contract, Third Party

One of our clients is looking Help Desk with following skills: Top Skill and Years' Experience: Diagnosing and resolving Windows 11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years' experience.Researching questions, advising users and following standard help desk procedures.Nice to Have: Software Ticketing system (Service Now/Cherwell), Scripting, and automation, Microsoft Teams, InTune. Interview Process: Microsoft Teams interview. Video and Audio on. MUST BE A WI RE
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Posted 13 days ago

Field Technician - Tarrytown, NY

ThreePDS Inc.

•

Tarrytown, New York, USA

Contract

HOT OPPORTUNITY - Field Technician 3 - Tarrytown, NY Pay: Based on Experience Job Details: Title: Field Engineer/Technician 3Location: Tarrytown, NYPosition Type: ContractShift: 10am to 7pm / 40 hours per weekDriving or Non-Driving? Non-Driving Role Description: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, at cus
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Posted 1 day ago

Help Desk Analyst

Randstad Digital

•

Arlington, Virginia, USA

Contract

job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. ? Develop installation schedules, prepare and create installation packages. ? Prepare documentation for configuration changes at each site
Posted 22 days ago | Updated moments ago

Contract Help Desk Support in NYC

NuWare Tech Corp

•

New York, New York, USA

Contract, Third Party

The person will be joining a team of 7. IT is a client facing role so going to be desk side helping all levels of staff communicating will be very important.They run Microsoft stack/slack/mobile devices/ zoom and knowing service now is definitely a plus. Plus each group Fixed income/ Equites etc run different apps so they will learn on the go as well. The role is 5 days a week in NYC There will be 850 -1000 end users the team supports. Responsibilities Consistently mindful of security, proces
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Posted 14 days ago | Updated 10 hours ago

Helpdesk Analyst

Beacon Hill Staffing Group

•

Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service-related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills
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Posted 29 days ago | Updated 4 hours ago

Help Desk technician

LaSalle Network

•

New Orleans, Louisiana, USA

Full-time

LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems Resolve user-reported problems using available tools and following procedures and policies for the handling
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Posted 21 days ago | Updated 4 hours ago