Helpdesk Manager Jobs in Washington, DC

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Technical Engagement Network (TEN) Help Desk Technician/Lab Manager

Node.Digital

•

Arlington, Virginia, USA

Full-time

Technical Engagement Network (TEN) Help Desk Technician/Lab Manager Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with t
Posted 10 hours ago

Help Desk Manager

CSZNet, Inc

•

Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only Locals Help Desk Manager Washington, DC (Onsite) 12 Months + Contract Description: Client is looking for 2 Help Desk Manager to support the HQ staff. IT Help Desk Manager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Provides support to all staff by utilizing professional methods that
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Posted 22 days ago

Help Desk Analyst

Randstad Digital

•

Arlington, Virginia, USA

Contract

job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. ? Develop installation schedules, prepare and create installation packages. ? Prepare documentation for configuration changes at each site
Posted 3 days ago | Updated 10 hours ago

Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.

•

Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome
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Posted 2 days ago | Updated 1 day ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

•

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 13 hours ago

Helpdesk Specialist

Kavyos Consulting Inc

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Washington, District of Columbia, USA

Full-time

Required Skills Working knowledge of Windows 10Working knowledge of Microsoft OfficeWorking knowledge of any Ticketing System, Dell Laptops, VoIP PhonesFamiliar with software deployment technologiesAbility to use Office 365 and Sharepoint proficiently and to teach it to new usersAbility to diagnose and troubleshoot issues with BitLocker Encryption on laptopsUnderstanding of conference room audio-visual systems, desktop hardware and software, and technical troubleshooting steps.Understanding of
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Posted 3 days ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 1 day ago | Updated 1 hour ago

Assistant Contract Technical Representative (ACTR) - FULLY ONSITE

Mindbank Consulting Group

•

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist to provide support to our Navy client. This opportunity is 100% onsite M-F in Arlington, Virginia and REQUIRES and active SECRET CLEARANCE. This is a great position with a smart, hard-working group and solid management team. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities: Have you done this type of work before? Provide IT support
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Posted 16 hours ago

Onsite Senior Help Desk Specialist

Kavyos Consulting Inc

•

Washington, District of Columbia, USA

Contract

Duties and Responsibilities In charge of the help desk tier 1 schedule that ensures onsite help desk operations and correct assignment of work to help desk technicians (help desk and audio/visuals tech)Aspire to provide exceptional customer support in every single interactionAssist users in a service desk setting by troubleshooting and resolving issuesRespond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC hardware / Audio visu
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Posted 4 days ago

Team Lead Help Desk Technician - SECRET CLEARANCE

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

No Staffing Agencies/Bench Sales - No Exceptions. Mindbank Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia. This position is 100% onsite. In this role, you will support a very "visible" client and contract - ability to support and work with VIPs is a must - as well as lead/mentor your team and provide support to your immediate managers. Candidates must have an active Secret (or higher) clearance a
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Posted 24 days ago | Updated 14 days ago

Help Desk Tier I&II

QCI/Quandrant, Inc.

•

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son
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Posted 24 days ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

•

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 43 days ago | Updated 4 hours ago

OneDrive/O365 ATE End User Support - Placement

Apex Systems

•

Falls Church, Virginia, USA

Full-time

Job#: 2019823 Job Description: For Immediate Response, please e-mail : with your WORD resume, best time to speak, and title 0365. Position: Helpdesk/Desktop Techs (0365 Support) x12 Duration: 6+ Month Contract Please read thoroughly and ensure you're good with ALL requirements and pay rate. Not interested or know someone that might also be interested? Please send referrals! ABSOLUTE MUST HAVES: Authorized to work in the US | Reliable TransportationImmunizations (Titers Test, Hep B, TB Screen,
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Posted 38 days ago | Updated 1 hour ago

Help Desk- on site Washington D.C.

Motion Recruitment Partners, LLC

•

Arlington, Virginia, USA

Full-time

Help Desk This company is a worldwide nonprofit organization dedicated to advancing enduring solutions for enhancing education, fostering health, and broadening economic opportunities. With a legacy dating back to 1958, the organization has consistently taken the lead in crafting, executing, and assessing impactful and inventive initiatives across over 80 countries globally. This position is located in Washington D.C. and the candidate will need to come into office Monday-Friday. What You Will B
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Posted 31 days ago | Updated 9 hours ago

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

•

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 19 days ago | Updated 1 day ago

Information Technology Support, Lead Specialist

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 2 days ago

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi
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Posted 10 days ago | Updated 1 day ago

IT Helpdesk Support

Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p
Posted 4 days ago | Updated 6 hours ago

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

•

Arlington, Virginia, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program i
Posted 6 days ago | Updated moments ago

Help Desk Analyst Tier 2 - Contract - 100% Onsite - Annapolis, MD - B3374B

Technovision, Inc.

•

Annapolis, Maryland, USA

Contract, Third Party

Our direct client is looking for a Help Desk Analyst Tier 2 for a 100% Onsite Contract in Annapolis, MD Job Description: - Anne Arundel County Dept of Health is in need of a Help Desk/Desktop Support resource for a short-term (12-week) position. - This is an ONSITE POSITION. - Candidates must be willing and able to work onsite full time for the duration of the contract. - Remote work WILL NOT be considered. - ONLY SUBMIT LOCAL CANDIDATES. - This is a SHORT-TERM position expected to last only
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Posted 4 days ago