Helpdesk support level 1 Jobs

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Help Desk Tier I&II

QCI/Quandrant, Inc.

Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

Help Desk Tier I

Softrim LLC

Estero, Florida, USA

Full-time

Job Summary: Softrim is a leading technology services provider with Managed IT and Low Voltage offerings. We have offices in Alpharetta GA, Raleigh NC, and Estero FL. We are looking for a Service Desk Specialist to support the company's MSP clients nationwide. The candidate should have experience with troubleshooting networks, desktops, and servers, and also possess exceptional customer service and communication skills. This position will also require up to 25% travel to primarily local client s

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Jr Helpdesk

RMS Computer Corporation

Kent, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $18.30/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer ref

Jr Helpdesk

RMS Computer Corporation

Everett, Washington, USA

Contract

Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Job Responsibilities could include: Image/ Reimage Laptop-Desktops Desk setup moves Computer refresh

Helpdesk

RMS Computer Corporation

San Antonio, Texas, USA

Contract

My client is looking for a Field Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment with opportunities to learn on the job. Rate: $17/hr. Responsibilities could include: Image/ Reimage Laptop-DesktopsDesk setup movesComputer refresh equipment swaps/migrationsBreak Fix activityApplication inst

Help Desk- IT Specialist

QCI/Quandrant, Inc.

Quantico, Virginia, USA

Full-time

IT Specialist Quantico, VA MUST: Must be able to obtain a Public Trust Experienced IT Specialist 3+ years of IT experience Strong background utilizing MS Office Products Able handle multiple projects/task simultaneously Knowledge of infrastructure IT hardware Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solutions objectives are met. Interprets demand forecasts and assists functional areas or departments in plann

Help Desk- Tier II

QCI/Quandrant, Inc.

Fort Belvoir, Virginia, USA

Full-time

Help Desk - Tier II Fort Belvoir, VA Must: Secret clearance required Experienced Tier II Help Desk/ Desktop Support Admin 3 years of experiencing with the following Experience using the Remedy Ticketing system (ARS). Must have excellent communication skills (oral and writing). May interact with the government customer and senior government leadership leaders at the highest levels, prefer those who have experience and skills in this area Experience providing Tier 1 desktop technical support Expe

IT Help Desk Engineer (min. 2 years of MSP Experience required)

CubX

Lakewood, New Jersey, USA

Full-time

In Person Role in Lakewood NJ! (min. 2 years of MSP Experience required) About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a

IT Help Desk Technician

Sentinel Technologies

Des Plaines, Illinois, USA

Contract

One of our major clients is seeking a detail-oriented and customer-focused IT Help Desk Technician who excels at solving technical issues while providing exceptional support. In this role, you'll serve as both the first and second point of contact for technical assistance, supporting and enhancing the Microsoft 365 environment, secure file management systems (Egnyte), Microsoft Teams Rooms, and local network infrastructure. If you're passionate about helping others and enjoy applying your knowle

Help Desk Analyst

MRoads

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis

Help Desk System Analyst

3i People, Inc.

Conyers, Georgia, USA

Third Party, Contract

< class="fw-bold">Job DescriptionWe have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 5 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description

IT Helpdesk Analyst

Strivector

Montecito, California, USA

Contract, Third Party

Strivector Corp is a National Recruiting and Staffing agency established in 2012 and headquartered in Austin, Texas. We are a preferred partner for several Fortune 500 companies nationwide. Strivector has been consistently rated a rare 4.6/5 on Google, Indeed and Glassdoor by our candidates, customers, employees and contractors.Elevate your professional journey with us. Strivector s premier client (a well-known market leader in their space) is hiring for the following full-time direct hire posit

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

Help Desk Analyst - Richmond, VA

NovaLink Solutions

Richmond, Virginia, USA

Third Party, Contract

Job Title: Help Desk Analyst - Onsite Richmond, VA Duration: 12 Months Location: Richmond, Virginia - 23219 About the role: The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Organization to improve communications with the public and customer services. In addition will: Become familiar with Organization services. Answer questions from the public, business, government agencies and others. Identify the r

Helpdesk 2nd Shift Lead

V-Soft Consulting Group, Inc

Morrisville, North Carolina, USA

Contract

Helpdesk 2nd Shift Lead Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 2nd Shift Lead for our premier client in Durham, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 Years. Proficiency with ServiceNow: 3 Years. Experience supervising or mentoring helpd

Helpdesk 3rd Shift Lead

V-Soft Consulting Group, Inc

Morrisville, North Carolina, USA

Contract

Helpdesk 3rd Shift Lead Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a Helpdesk 3rd Shift Lead for our premier client in Raleigh, North Carolina. Education and Experience Bachelors degree in Information Technology, Health Informatics, or related field, or equivalent combination of education and experience. Minimum of 3 years supporting Epic and healthcare applications: 3 years. Proficiency with ServiceNow: 3 years. Experience supervising or mentoring hel

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

Help Desk Agent Second Shift

Sentinel Technologies

Downers Grove, Illinois, USA

Full-time

We re seeking a highly skilled and customer-focused Second Shift Help Desk Agent to join our team on the evening shift. In this role, you ll provide hands-on technical support, manage service requests, and execute critical patching tasks for our primary client. This is an onsite position with an initial 4 6-week in-office training period. The role is Monday through Friday 3:30pm-12am. Key Responsibilities Case Management: Independently manage and resolve ServiceNow cases during your shift with a

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi