Helpdesk jobs | Dice.com

Richmond, Virginia

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Today

Job#: 3045201 Job Description: Help Desk Support Location: Richmond, Virginia (Onsite) Contract length: 12+ Month Contract Rate: $32/hr W2 Role Overview We are seeking a Help Desk Analyst to provide support by troubleshooting and triaging standard problems for end-users. This role involves determining resolutions and providing educational training on various supported systems. The position requires adherence to compliance regulations and internal policies and procedures. If an issue cannot be

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Full-time

$30 - $34 per hour

Help Desk

San Francisco, California

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Today

Temporary Technical Support Specialist I (Tech 1) Contract/long term (W2 Only) Onsite San Francisco, CA 375 Beale Street, San Francisco, California, Schedule: Monday Friday, 8:00 AM 5:00 PM (1-hour unpaid break) Background Metropolitan Transportation Commission is requesting proposals for a Temporary Technical Support Specialist I (Tech 1) to support ongoing frontline IT operations. This request supports continuation of an established function focused on Help Desk support and hardware deplo

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Contract

Help Desk Analyst

Remote

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Today

Idealforce has contract position available immediately for a Help Desk Analyst to join our customer in Phoenix,AZ. This is Remote Position.Please find below additional details about this job.Local Candidates. Job Description: Help Desk Analyst - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email messages from customers seeking help, ask questions to determine the nature of the problem, and walks custom

Contract

Depends on Experience

Service Desk-Helpdesk

Phoenix, Arizona

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Today

Location: Phoenix, AZ Salary: $18.00 USD Hourly - $22.00 USD Hourly Description: Title: Service Desk-Helpdesk Location: Downtown, Phoenix Onsite: Yes, 5 Days Can go full time: yes Rate: 18-22/hr Contact: Brian Merin; ; The Role: Our client is seeking a Service Desk Technician to join their IT Support team. This is an excellent opportunity for someone who enjoys helping people, solving technical issues, and delivering exceptional customer service. The ideal candidate can confidently support

Full-time

USD 18.00 - 22.00 per hour

Help Desk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Description: Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support responds to telephone, email and on line requests for technical support.Documents, tra

Contract

Help Desk

Naperville, Illinois

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Today

Job#: 3039316 Job Description: Help Desk Location: Naperville, Illinois (Onsite) Role Overview This position will act as the first line of contact for troubleshooting proprietary technology and field equipment. The role involves providing live phone support to field representatives on standard equipment and e-catalog products, referencing specifications, product literature, and pricing. You will also communicate with customers regarding pricing, warranty, and equipment parts. Key Responsibili

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Full-time

$20 - $21 per hour

Help Desk

Santa Ana, California

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Today

Provide real-time support services for local non-enterprise software application systems Provide Tier 2 desktop break/fix support and ensure the incident resolution process is effectively executed by the er submission to the helpdesk ticketing system) Ensure incident response time is less than 30 min to assess the issue, less than 8 hours to contact a staff member for resolution and ensure all reporting is completed and documented in the Helpdesk app. Troubleshoot print and scan capability fu

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Contract

Depends on Experience

Help Desk

Hybrid in Madison, Wisconsin

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6d ago

Our client is looking for a Help Desk to provide Identity and Account Management (IAM) services for staff and public users of applications, performing 1st and 2nd Tier computer support for internal staff, and managing and deploying computers for staff. The services and quality provided will be monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing software, as well as quality assurance recordings. Tasks: The proposed service includes verifying the

Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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29d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Contract, Third Party

$35 - $40

Security Helpdesk Support

Hybrid in Harrisburg, Pennsylvania

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Today

Experience in information security related supportRequired2YearsExperience in helpdesk related supportRequired2YearsExperience with Microsoft server and workstation operating systemsRequired Experience with Microsoft O365 productsRequired Experience with incident reporting and support ticketing systemsRequired Experience with network and computer security testing toolsRequired Experience reading and interpreting security logs and reportsRequired Experience working with Tenable and SplunkReq

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Third Party, Contract

Depends on Experience

Help Desk Technician

Charlotte, North Carolina

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Today

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users\' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in personTroubleshoot co

Full-time

Help Desk Technician

Charlotte, North Carolina

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Today

Full-time

Help Desk Technician

Charlotte, North Carolina

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Today

Full-time

Help Desk Technician

Charlotte, North Carolina

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Today

Full-time

Help desk

North Carolina

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Today

Help Desk Contract To Hire 100% onsite, Raleigh, local candidates W2: $25/hr (max) To assist the Information Technology Department in maintaining and supporting technological systems within the corporate office and associaed properties. To provide remote back office and high speed internet system support and troubleshooting for new and existing hotel properties. RESPONSIBILITIES: Maintain and support Corporate office computer network and users. Provide help desk support for corporate office and

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Contract

Helpdesk Support Technician - Deployment Support

Bethesda, Maryland

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Today

Description This is an opportunity to support a high-visibility federal deployment project, gain experience with identity and access management technologies, work directly with end users, and contribute to a mission-critical modernization effort. This candidate will provide frontline support during a large-scale YubiKey deployment. Responsible for user verification, scheduling enrollment appointments, distributing devices, assisting users with enrollment, resolving common technical issues, docum

Full-time

USD 31.25 - 31.25 per hour

Help Desk Technician

Winston-Salem, North Carolina

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Today

Full-time

Help Desk- Video Support Specialist

Columbus, Ohio

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8d ago

One of our clients is looking for the position of Help Desk- Video Support Specialist based on following skills: Job will be in person working in London, Ohio. equipment supplied The Client expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints. Video Support Specialist Education: Preferred Ed

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Quantico, Virginia

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6d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Helpdesk Support

Nashville, Tennessee

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8d ago

Helpdesk Support Location: Nashville, TN Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquiries

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Full-time

$55,000 - $69,000