Helpdesk Jobs

Refine Results
1 - 20 of 1,254 Jobs

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol

User Support Help Desk-Local Candidates Only

Nexgen Technologies

Lakewood, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Call Center - IT Help Desk

My3Tech

Golden, Colorado, USA

Contract

We are seeking a dedicated "" to join our team. Job: Call Center - IT Help Desk Location : 3500 Illinois Street Suite 2Call center- IT Help desk500 Golden, Colorado 80401 Consultant pay rate: $35 /hr on W2 (All Inclusive) Duration: Long term contract Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college

Help Desk and Operations/Instructor Trainer(Need local to TX Hybrid)

Conquest Consulting

Austin, Texas, USA

Contract

Job Title: Help Desk and Operations/Instructor Trainer Location : Austin TX (Hybrid)Wed and ThurDuration : 12+ Months possibility to extend On site work: Wed and ThurRemote work: Mon, Tues and Fri Minimum Requirements:5 Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. Preferred Skills:(Optional)8 Years of expereince in Develop curriculum and lead trainin

Help desk analyst

Serenity Info Tech, Inc.

Golden, Colorado, USA

Third Party, Contract

Hi Title: Help Desk Analyst Location: Golden, Colorado Job Description: Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is r

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Help Desk Specialist

AIMIC Inc.

Atlanta, Georgia, USA

Contract

Job Title: Desktop Support Tech Sr Client: City of Atlanta Location: 6000 North Terminal Parkway Atlanta, Georgia 30320 Duration: 8+ Months of Contract Pay rate: $17 per hour on W2. Job Description Department of Aviation is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is re

HELP DESK MANAGER I/II/III

Central Michigan University

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I

Information Systems / Help Desk

Kforce Technology Staffing

Milwaukee, Wisconsin, USA

Contract

RESPONSIBILITIES: Kforce has a client in Milwaukee, WI that is seeking an Information Systems Assistant/Help Desk. Summary: Under the supervision of the Information Systems Manager, the Information Systems Assistant/Help Desk provides front line customer service and support to the agency. The candidate will ensure that requests for support are dealt with promptly and appropriately. This person effectively troubleshoots technical issues related to IT systems and applications. Installs and config

Help Desk Manager

VC5 Consulting

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom

Help Desk Specialist Tier 3

CompQsoft,Inc .

Portsmouth, New Hampshire, USA

Full-time

CompQsoft is seeking a Help Desk Specialist Tier 3 to join our team of qualified, diverse individuals at Portsmouth, NH for the Navy program. Job Description: Provide advanced Help Desk and operational support of IT systems. Support includes monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as all ATO compliance and RMF requirements. Systems include all current approved Red Hat, and Windows OS s, utilizing physical and virtual environments. This type of s

Help Desk Support

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk - Onsite - Madison, Wisconsin.

Prime Solutions, Inc.

Madison, Wisconsin, USA

Contract

Onsite - Madison, Wisconsin 53703 Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.Requ

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Technician

TEKsystems c/o Allegis Group

Poway, California, USA

Full-time

Technical Support Responsibilities: Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary pa

Help Desk Support at Columbus, OH

Virtusa Corporation

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.

Help Desk Support III

AE Business Solutions

Rome, Wisconsin, USA

Contract

AE Business Solutions is seeking a Help Desk Technician to take on a multi-year contract role in Madison! This role is hybrid with 50% of weeks being fully remote and the other 50% being onsite. *no C2C inquiries, please If you have strong experience related to Windows 11, Microsoft O365, and Apple/Android mobile phone support, we want to hear from you! Bonus points for anyone with exposure to Cherwell, scripting & automation, and Microsoft Teams/Intune. *candidates must be able to lift compu

Senior Help Desk

Talent Group

Madison, Wisconsin, USA

Contract

Job Role: Senior Help Desk Location: Madison, Wisconsin (Onsite or Hybrid or Remote): Hybrid (2 day onsite & 3 days remote) (Relocation Allowed or Relocation not Allowed): Relocation not Allowed Contract Duration: 6+ months with possible extension. Top Skills & Years of Experience: (minimum 2-3 years) Windows 11Microsoft O365InTuneApple and Android mobile phone support Nice to Have: CherwellScripting and automationMicrosoft Teams/inTune Lead a team of contract support personnel specializing i

Help Desk

Oraapps Inc

Wisconsin Junction, Wisconsin, USA

Contract

Job Title - Help Desk Contract Duration - 2+ Months with Possible ExtnCandidates will be required to be onsite 50% of the time. Rotating week on-site, week remote.Must be WI resident or willing to relocate at candidate's expense.Job Responsibilities Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues.Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, dis

Help Desk Support - $36 CTC - HYBRID (WI Resident)

Chandra Technologies, Inc.

Madison, Wisconsin, USA

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:Onsite or Remote: Must be WI resident or willing to relocate at candidate's expense. Candidates will be required to be onsite 50% of the time. Rotating week on-site, week remote. On boarding will be on-site 2-3 weeks depending on experience. Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedur