Helpdesk Jobs in Florida

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Help Desk Manager

Robert Half

On-site in Tampa, Florida, USA

Full-time

Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and use knowledge and resources to diagnose and resolve issues. Escalate issues that extend beyond span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and appropriately document issue resolution. Responsibilities and Duties Manage all procedures related to the identification, prioritization, and

Help Desk

IT Data Solutions

Hybrid in Miami, Florida, USA

Contract

Title: Help Desk Location: Miami Dade County (33172) Duration: 1+ Year Contract Rate: $20/hr Responsibilities: Provide support for customers remotely with password or access issues.Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues using troubleshooting tools and techniques as well as teamwork.Support customers in ISA Utility with role assignment, account activation, and password reset.Maintain up to date customer and technician information in ITSM t

Help Desk Support I

Robert Half

On-site in Clearwater, Florida, USA

Full-time

Description Robert Half is hiring for a Help Desk Analyst-the partner is a growing company, and needs someone to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Clearwater, Florida, the Help Desk Analyst opportun

Service Help Desk

Kforce Technology Staffing

On-site in Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a hybrid Service Help Desk in Orlando, FL. Duties Include: * 30 calls per analyst per shift; Hardware, network, software calls, and password resets - any application-based tickets * Service Help Desk will assist users experiencing problems with their computers, laptops, printers, and programs; Provide technical support and resolve requests effectively via telephone * Install and troubleshoot various software programs including Microsoft Offi

Senior Help Desk Manager

Kforce Technology Staffing

On-site in Orlando, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL. Summary: The Senior Help Desk Manager will monitor user experience and KPIs within the system. The candidate should be able to hit the ground running and guide the team to be able to give sound suggestions. As a Senior Help Desk Manager, you will have a have a team of 6-8 reporting into them. Occasional travel to NC, SC, GA, and FL. REQUIREMENTS: * Must have demonstrated experience in building out

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

On-site in Eglin Air Force Base, Florida, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT programat

Lead Help Desk Specialist

SNI Technology

On-site in Fort Lauderdale, Florida, USA

Full-time

Job Description Lead Help Desk Specialist SNI Technology is working with a rapidly growing IT Consultant company dedicated to providing innovative IT solutions to our clients. They specialize in delivering top-notch support and technology services to businesses of all sizes, ensuring optimal performance and security. As a Help Desk Specialist Lead, you will play a pivotal role in the team's success, providing technical support, leading help desk operations, and ensuring the smooth functioning of

Senior Help Desk Support

Kforce Technology Staffing

On-site in Wesley Chapel, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Support in Wesley Chapel, FL. Duties: * Senior Help Desk Support will be responsible for administration of Active Directory users * Build, configure, and maintain desktop platform * Configure and troubleshoot computing systems in a diverse environment * Create user accounts, reset passwords, and create groups in Microsoft Windows Active Directory * As a Senior Help Desk Support, you will provide effective communication on

IT Helpdesk Support

Kforce Technology Staffing

On-site in Boca Raton, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IT Helpdesk Support in Boca Raton, FL. Responsibilities: * IT Helpdesk Support will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnos

IT Help Desk Specialist - M

Next Step Systems

On-site in Boca Raton, Florida, USA

Full-time

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to provide support for our customers. The IT Help Desk Specialist should have a mix of technical and customer service skills and be passionate about technology and helping people. The right IT Help Desk Specialist should want to expand their knowledge in the IT field. This position is 100% onsite and local travel is required. IT Help Desk Specialist Responsibilities: - Provide response to customer issue

Help Desk Support Specialist - M

Next Step Systems

On-site in Boca Raton, Florida, USA

Full-time

Help Desk Support Specialist, Boca Raton, FL The Help Desk Support Specialist candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. The Help Desk Support Specialist must have great customer service skills, strong problem solving and troubleshooting skills, ability to perform work independently and/or in a team environment and must be highly motivated and eager to learn in a fast-paced environment. The Technical Support Spec

Help Desk/IT Technician

Kforce Technology Staffing

On-site in Coral Gables, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Help Desk/IT Technician. Responsibilities: * Provides support to end users on a variety of issues; Identifies, researches, and resolves technical problems * Tracks and monitors the problem to insure a timely resolution * Assists in managing vendor relations in the supply and facilities areas * Relies on instructions and pre-established guidelines to perform the functions of the job * Works under immediate supervision *

Help Desk Technician

Akshaya Inc

On-site in Miramar, Florida, USA

Contract

Desired Work Location: Miramar FL 2300 Onsite Requirements: (Fully Onsite with travel) Skill Set required: Deskside support, Service Now Knowledge, Break Fix and Basic enterprise knowledge. Good Communication skills. Length of Contract: Long Term Travel % Required: 25% to Local Sites The Technician is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includ

Help Desk

Kforce Technology Staffing

On-site in West Palm Beach, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist in West Palm Beach, FL. Responsibilities: * Help Desk Specialist will provide first level assistance to clients * Serve as the first point of contact for customers seeking technical assistance over the phone or email * Perform remote troubleshooting through diagnostic techniques and pertinent questions * Determine the best solution based on the issue and details provided by customers * Walk the customer through the pro

Help Desk Analyst I

Robert Half

On-site in Tampa, Florida, USA

Full-time

Description There is an opportunity for a Help Desk Analyst to join the team at Robert Half! This is a full time opportunity is based in the Tampa, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! You'll mostly be handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. It is also required for this Help Desk Analyst position to k

IT Helpdesk Lead / IT Operations Administrator (On-site from Day One)

Kyra Solutions

On-site in Orlando, Florida, USA

Contract, Third Party

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

Onsite Help Desk/Support Technician

CSI Companies

On-site in Jacksonville, Florida, USA

Contract

. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CA Pay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems as well as Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Res

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

Remote

Third Party, Contract

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi

System Support Analyst

Zion Cloud Solutions

On-site in Tallahassee, Florida, USA

Contract

Job Role: System Support Analyst Location: Tallahassee, Florida (ONSITE) Duration: Long Term Contract JOB DESCRIPTION:CONTRACTOR QUALIFICATIONS AND EXPERIENCE: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience: Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance

IT Support Partner

TEKsystems c/o Allegis Group

On-site in Miramar, Florida, USA

Full-time

Description: The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all internal internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potent