Helpdesk Jobs in New York, NY

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REMOTE SYSTEMS ADMINISTRATOR

City of New York

Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Deputy Chief Information Officer - IT Operations

City of New York

New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SE

SAP Database Administrator - Herndon, VA (Remote)

XFORIA Inc

Remote

Contract

Role : SAP Database Administrator T4 Project location : Herndon, VA (Remote) - Travel may be required to VA once a quarter Job Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support.Monitor, collect statistical information, and provide reporting on capacity and system performance. Based on statistics, make recommendations t

SENIOR IT PROJECT SPECIALIST

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALSIT SOFTWARE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. Under general supervision of the Senior Director of Systems Development & IT Support, (Computer Systems Manager, NM-II), with wide latitude for the exercise of independent initiative and judgment, the Computer Specialist (Software) IV, functions as Systems Development Manager oversees the development, implementation,

New York City Desktop Tech L2

Apex Systems

Jersey City, New Jersey, USA

Full-time

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

Service Desk Analyst

TEKsystems

Remote or Maryland, USA

Full-time

Our client is seeking a detail-oriented and customer-focused professional to join our team in a help desk support role. The ideal candidate will manage and resolve an average of 25-30 customer interactions daily, serving as the primary point of contact for end-user technical issues. Key Responsibilities: Serve as a customer advocate, ensuring timely and effective resolution of issues.Apply intermediate to advanced troubleshooting skills to diagnose and resolve technical problems.Handle incoming

PeopleSoft Absence Consultant

Kforce Technology Staffing

Remote or Altamonte Springs, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking a proactive and experienced PeopleSoft Absence Consultant to support our HR and payroll operations through the end of 2025. This is a fully remote role requiring strong configuration skills, analytical thinking, and the ability to manage multiple priorities independently. Key Responsibilities: * Configure and maintain PeopleSoft Absence Management components (arrays, formulas, brackets, etc.) * Support payroll week a

DIRECTOR OF SOLUTION ENGINEERING

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1139. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing Ne

SYSTEMS PROGRAMMER ANALYST

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. The Office of Accountability Strategies (OAS) is responsible for providing strategic operational, analytical, and systems support services to the DSS-AO (Department of Social Services Accountability Office), across the DSS, and to sister agencies outside of DSS, ensuring data driven efficiencies are effectively implemented. Wit

Network Administrator 1 (NBOE)

Newark Public Schools

Newark, New Jersey, USA

Full-time

Position Type: Non Instructional - All Titles/Network Administrator 1 Date Posted: 2/19/2025 Location: Division of Information Tech - 304 NEWARK BOARD OF EDUCATION HUMAN RESOURCE SERVICES 765 BROAD STREET, NEWARK, NEW JERSEY 07102 ROGER LEN, SUPERINTENDENT NETWORK ADMINISTRATOR I Division of Information Technology (Pending availability of funds and Board of Education approval) The Superintendent invites qualified and interested persons to apply for the position of Network Administrator

Certified IT Administrator (LAN/WAN), Level 1

City of New York

New York, New York, USA

Full-time

Company Description Job Description *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil service title.* The New York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information Technology division. This individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and Long Island City. The follow

SENIOR MICROSOFT POWER BI DEVELOPER

City of New York

New York, New York, USA

Full-time

Company Description Job Description YOU MUST BE PERMANENT IN THE COMPUTER SPECIALIST SOFTWARE CIVIL SERVICE TITLE, PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. The Office of Performance Management & Data Analytics (OPMDA) reports critical statistics and data related to the Department of Homeless Services (DHS) as well as to Human Resources Administration's (HRA) operations and program services. OPMDA is requesting to hire one Computer Specialist Software IV to function as

Senior Project Manager

Infojini

Remote or Austin, Texas, USA

Contract, Third Party

Project Overview The project will consolidate a standalone Community Development & Revitalization (CDR) Microsoft 365 (M365) tenant into the primary M365 environment, thereby improving governance, security posture, and user experience. Contractors will work closely with an implementation partner and internal teams, including technical, cybersecurity, help desk, PMO, and executive leadership. Most duties are telework-friendly. Occasional on-site sessions at 1700 N Congress Ave, Austin, TX 78701,

Technical Support Representative: Mid-Level

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr

IT Support Specialist - ONSITE

ConsultNet, LLC

Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user techni

ServiceNow Developer Remote (LATAM)

Randstad - Torc

Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg

IT Service Desk Analyst

TEKsystems

Remote or Cincinnati, Ohio, USA

Full-time

Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND PREFERRED SKILLS Essential: 3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment. Knowledge of computer hardware, software, and operating systems. Experience troubleshooting and resolving technical issues. Possess strong logic, problem solving, and reasoning skills. Familiarity with Hel

KYC Senior Technology Lead Business Analyst - C13 (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The SMB Know Your Customer (KYC) Ops Organization is an Anti-Money Laundering (AML) function within the SMB business that is responsible globally for ensuring SMB meets the standards mandated by Corporate AML/Compliance and external regulators. Within the SMB KYC Ops Organization, the Global Business Solutions team is responsible for partnering with Operations, Business, Compliance and Technology in gathering, vetting, prioritizing and implementing KYC business requirements and solutions on the

Technical Trainer / Technical Writer - SBG

Document Storage Systems Inc

Remote or Virginia, USA

Full-time

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Technical Trainer / Technical Writer. The ideal candidates for this posi

Senior CMDB Systems Analyst

Centene Corporation

Missouri, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements that will be us