Helpdesk Jobs in New York, NY

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Help Desk Technician (College Aide)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. We exist to provide answers in support of families, victims, and community during times of p
Posted 11 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni
Posted 5 days ago | Updated 10 hours ago

College Aide- Help Desk Technician

City of New York

•

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD IT-Operations is seeking a College Aide to perform the below duties: - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and soft
Posted 21 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per
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Posted 14 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The Kings County District Attorney's Office (KCDA) is one of the largest prosecutors' offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will fulfill our vision of keeping Brooklyn safe while at the same time ensuring fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology Su
Posted 2 hours ago

Help Desk Analyst/ Trainer

Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 16 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

New York, New York, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive technical support for both hardware and software, ensuring seamless operations for users in a fast-paced asset management environment. This position is based in New York, New York. Responsibilities: Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms includin
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 33 days ago | Updated 2 hours ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 34 days ago | Updated 2 hours ago

Help Desk Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 2 days ago | Updated 2 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated moments ago

IT Helpdesk Technician

91140551

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New York, New York, USA

Contract

Description: We are seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, switches, and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, and network functionality. The IT support contractor is the princi
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Posted 23 hours ago

Help Desk Intern or Co-op - Summer 2025

Langan Engineering

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Parsippany-Troy Hills, New Jersey, USA

Full-time

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to part
Posted 33 days ago | Updated 2 hours ago

Helpdesk

DMV IT Consulting

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Remote

Full-time

Hi Everyone, Please look into the requirement Role: Help Desk Analyst location: PA (onsite) Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong
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Posted 30 days ago | Updated 23 days ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 6 days ago

Help Desk Level 1

Winston Staffing Service

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Brooklyn, New York, USA

Full-time

Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely
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Posted 6 days ago

IT Help Desk Specialist (Day)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 57 days ago | Updated 2 hours ago

IT Help Desk Specialist (Night)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 57 days ago | Updated 2 hours ago