Helpdesk Jobs in Pennsylvania

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IT Help Desk Support

Zolon Tech Solutions Inc

•

Philadelphia, Pennsylvania, USA

Contract

IT Help Desk Support Location: Philadelphia (remote with onsite travel as needed) Duration: Long Term Job Description: Seeking for a IT Help Desk Support to join our team of qualified, diverse individuals. The qualified applicant will become part of Clients Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to answers questions; resolves computer problems for clients in person, or via telephone or electronic
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Posted 1 day ago | Updated 1 day ago

Technical/Help Desk Support Analyst

SSI People

•

Malvern, Pennsylvania, USA

Contract

Position: Service Desk Analyst Location: 100 Cedar Hollow Road Malvern Pennsylvania 19355 Duration: 12+ months with Possible Extension Job Summary: As an IT Service Desk Analyst, you'll be the first line of support for our internal users, providing top-notch customer service. You'll handle incoming issues, perform basic troubleshooting, and escalate complex problems to the appropriate teams. This role involves a rotating weekend schedule and reports to the IT Service Desk Manager. Key Respons
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Posted 1 day ago | Updated 1 day ago

Helpdesk Analyst

Siri Infosolutions Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Job Title: Help Desk Analyst Location: Harrisburg, PA (Onsite) Long-term Contract This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date
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Posted 2 days ago | Updated 3 hours ago

Help Desk Analyst

Refulgent Technologies Inc.

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Harrisburg, Pennsylvania, USA

Contract

Help Desk Analyst ONSITE - PA, USA Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagno
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Posted 4 days ago

Help Desk Analyst - HDA24-10892

Compu-Vision Consulting, Inc.

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Harrisburg, Pennsylvania, USA

Contract, Third Party

Title: Help Desk Analyst Location: Harrisburg, PA 17104 Duration: 9+ Months Basic Req: 1+ year of field experience. 2 - year associates degree or equivalent technical study. Complete Description: The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two successful candidates could be in each training class due to the team's training limitation.This is a Tier 1 position requiring working on phones all day. This positi
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Posted 3 days ago | Updated 7 hours ago

IT Help Desk

Akkodis

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Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Service / Help Desk Analyst requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candida
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Posted 7 days ago | Updated 1 hour ago

Helpdesk Analyst- Tier 1

Digitek Software, Inc.

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Harrisburg, Pennsylvania, USA

Third Party, Contract

One of our Client is looking for the position of Help Desk -Tier 1based on following skills: Location: Harrisburg, PA Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. There are two available Tier 1 positions. Prefer candidates local to the Harrisburg, PA Area. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two successful candidates could be in each trainin
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Posted 4 days ago | Updated 2 days ago

Help Desk Analyst I

Robert Half

•

Remote or Easton, Pennsylvania, USA

Contract

Description We are looking to bring on board a Help Desk Analyst I to work in Easton, Pennsylvania. This role is vital to our operations as you will be coordinating a Windows 11 build process project, managing communications, scheduling, and data coordination. This opportunity offers a short-term contract employment. Responsibilities: Kick-start and manage the Windows 11 build process project Handle the coordination of data and ensure its accuracy and reliability Manage email communications per
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Posted 14 days ago | Updated 1 hour ago

Help Desk Analyst III

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description Provide advanced technical support and troubleshoot complex hardware and software issues.Resolve escalated help desk tickets in a timely manner.Configure and manage user accounts and permissions.Support and troubleshoot network-related issues.Document issues and solutions in the help desk system.Assist in maintaining IT infrastructure and performing system upgrades. Requirements Extensive experience in a Tier 3 help desk or technical support role.Strong troubleshooting and problem-so
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Posted 14 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are looking for a Help Desk Analyst based in Philadelphia, Pennsylvania, to assist with our tech-oriented customer service needs. This role is crucial in our company's daily operation as it involves providing technical support to our internal teams and clients. As a Help Desk Analyst, you will aid in troubleshooting, problem-solving, and offering solutions for technological issues. SHIFT: Mon-Fri 1pm-9:30pm MUST LIVE COMMUTING DISTANCE TO PHILADELPHIA, PA Responsibilities: Provi
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Posted 17 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

•

Philadelphia, Pennsylvania, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst II in Philadelphia, Pennsylvania, United States. This role is in the telecom industry, where you will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responsibilities: Troubleshoot and resolve issues related to Level 1 and Level 2 help desk Configure and deploy laptops for end-users Troubleshoot and administer iManage DMS Manage Conditional Acces
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Posted 9 days ago | Updated 1 hour ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill

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Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
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Posted 14 days ago | Updated 5 hours ago

Helpdesk Analyst/IT Specialist

Motion Recruitment Partners, LLC

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Philadelphia, Pennsylvania, USA

Full-time

A human services agency in the Greater Philly area is looking to bring on a full-time IT Specialist. In this role, you will be the main Helpdesk Engineer troubleshooting and supporting Windows Desktops, MAC and PC set ups, Printers, and 0365 and Google. You will be resolving level 1 and 2 support tickets, Password resets, Physical servers, Active Directory, LAN/WAN, Wifi troubleshooting, and some A/V support. They are looking to move into Azure in the near future, which you will be helping out w
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Posted 29 days ago | Updated 12 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
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Posted 60+ days ago | Updated 1 hour ago

Support & Training

Digitek Software, Inc.

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

One of our Client is looking for the position of Support & Training based on following skills: Location: Harrisburg, PA The position is primarily remote. If required to work on-site the contractor will be provided with office space. However, parking will not be provided. Candidate must reside within a commutable distance to Harrisburg. RESOURCES It is anticipated that the contractor will primarily be home headquartered and is responsible for his/her own network connectivity and home office spa
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Posted 11 days ago

Helpdesk Representative I

University of Pittsburgh

•

Greensburg, Pennsylvania, USA

Full-time

Job Summary Troubleshoots and resolves routine Information Technology (IT) issues. Documents communications and employs help tickets. Directs student assistants and application functional testing. Essential Functions Must have the ability to travel independently around the Pitt Greensburg Campus, as well as to other University of Pittsburgh campuses for meetings and to troubleshoot computing sites. The employee must be able to communicate effectively through written and oral communications an
Posted 11 days ago | Updated 1 hour ago

IS Help Desk - 2nd/Afternoon Shift (HYBRID, 2 days per week on-site)

Trinity Health

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Newtown Square, Pennsylvania, USA

Full-time

Employment Type: Full time Shift: Description: At least 2 days per week on-site required. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from software/hardware of all supported TIS systems. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions.Addresses all custom
Posted 1 day ago | Updated 14 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 60+ days ago | Updated 11 hours ago

Store Solutions Technical Support Representative

Sheetz

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Claysburg, Pennsylvania, USA

Full-time

OVERVIEW Answer incoming calls from store level to analyze, troubleshoot and resolve technology and equipment issues. RESPONSIBILITIES (other duties may be assigned) Provide first line technical support for technology hardware and software and troubleshoot maintenance equipment issues at store level.Route store level inquires to specific corporate departments who can take action on issues and/or answer questions appropriately.Monitor, evaluate and analyze system alarms via Device Monitoring ap
Posted 17 days ago | Updated 13 hours ago

Oracle Cloud HCM Core HR, ORC, Compensation

Estuate Inc.

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Pennsylvania Furnace, Pennsylvania, USA

Contract, Third Party

Responsibilities: Guide clients in understanding and addressing their most complex business challenges. Perform fit gap analysis and resolve functional issues, co-ordinate with PaaS technical team and other module leads. Design and validate end-to-end solutions using Oracle Cloud HCM applications. Oversee configuration, testing, deployment, training, and release management. Manage scope by identifying and proposing change requests. Contribute to Oracle HCM Cloud communities regarding capabilitie
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Posted 3 days ago | Updated 2 days ago