Helpdesk Jobs in Pennsylvania

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Help Desk Agent I

SAIC

•

Remote

Full-time

Job ID: 2503623 Location: REMOTE WORK, VA, US Date Posted: 2025-03-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has an opening for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for al
Posted 10 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Exton, Pennsylvania, USA

Full-time

Service Desk Analyst The Service Desk Analyst is the primary contact for IT support requests, handling Level 1 support via email, phone, and in-person. They troubleshoot and maintain devices like computers, laptops, and phones, and manage support tickets. Key Responsibilities: User Support: Assist users via email, phone, and in-person.Ticket Management: Update and resolve support tickets; collaborate with team members.Device Support: Set up and troubleshoot computers, laptops, and phones.Documen
Posted 4 days ago | Updated 8 hours ago

Help Desk Manager

Robert Half

•

Shoemakersville, Pennsylvania, USA

Full-time

Description Key Responsibilities: Lead and mentor a remote team of helpdesk technicians, ensuring optimal performance, productivity, and customer service. Develop a 'follow the sun' support strategy that leverages time zone differences. Foster a culture of continuous improvement and knowledge sharing within the team. Establish performance metrics, conduct evaluations, and create training programs. Identify opportunities for automation to enhance efficiency, reduce response times, and improve ser
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Posted 19 days ago | Updated 9 hours ago

Help Desk / Customer Support Lead (Sr. Project Manager Level III)

Zion Cloud Solutions

•

Remote

Full-time

Greetings!We are actively Hiring a Help Desk / Customer Support Lead (Sr. Project Manager Level ) Position. This is a contract opportunity with one of our clients. I have attached the job descriptions below for your review. Position: Help Desk / Customer Support Lead (Sr. Project Manager Level )Duration: Long Term ContractLocation: Remote Job Description:Help Desk/Customer Support Lead (Senior Project Manager Level 3) must understand multi-tiered help desk operations and will be responsible for
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Posted 1 hour ago

Help Desk Analyst

Tri-Force Consulting Services Inc

•

Philadelphia, Pennsylvania, USA

Third Party, Contract

Title: Help Desk Analyst Duration: 12 Months Location: 1800 North Ninth Street Philadelphia, PA 19122 Note: Onsite Role. Minimum skills and experience:Minimum 2 years of experience working in single point of contact help desk.Experience using GroupLink s Everything Helpdesk application.Strong customer service skills; telephone etiquette.Good team-oriented interpersonal skills.Good organizational skills.Good analytical and problem-solving skills.Good oral and written communications skills (tech
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Posted 8 days ago

Help Desk Analyst II

Robert Half

•

Pittsburgh, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services. Responsibilities: Provide hands-on technical support, diagnosing and resolving hardware, software, and netw
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Posted 26 days ago | Updated 9 hours ago

IT Help Desk

Apexon

•

Harrisburg, Pennsylvania, USA

Full-time

Role: IT Help Desk Required Skills Experience working in a help desk or ticketing IT system.Strong experience working with Windows Server, preferably 2016 and 2019 OS.Basic understanding of SQL and RDBMS concepts.
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Posted 6 days ago

Help Desk Analyst

Robert Half

•

New Holland, Pennsylvania, USA

Full-time

Description We are in the process of expanding our team with the addition of a Help Desk Analyst. Situated in New Holland, Pennsylvania, the candidate will be immersed in a dynamic environment where they will serve as a pivotal point of contact for end-users who require technical assistance. The role involves offering high-quality support through various channels such as phone, email, or a ticketing system. Responsibilities: Act as the first point of contact for end-users needing technical assi
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Posted 20 days ago | Updated 9 hours ago

Help Desk Analyst (Onsite - Philadelphia, PA)

OMG Technologies

•

Philadelphia, Pennsylvania, USA

Contract

Help Desk Analyst (Onsite - Philadelphia, PA) We are looking to hire a candidate with the skill sets mentioned and experience for one of our clients within the natural gas industry. This is a Onsite role in Philadelphia, PA. *W2 only, NO C2C. Position Summary: We are seeking a skilled and customer focused Help Desk Analyst with at least 2 years of experience in a single point of contact help desk environment. The ideal candidate will have hands-on experience using GroupLink's Everything Helpde
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Posted 25 days ago | Updated 7 days ago

Help Desk Level 2/onsite

Motion Recruitment Partners, LLC

•

Langhorne, Pennsylvania, USA

Full-time

We are seeking a skilled and customer-focused Help Desk Analyst Level 2 to join our client based in Lower Bucks County. This role is ideal for a problem-solving professional who thrives in a fast-paced environment, with a strong ability to resolve complex technical issues and provide exceptional service to end-users. As a Level 2 Analyst, you will be responsible for troubleshooting and resolving a wide range of technical issues across hardware, software, and networking environments. Key Respons
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Posted 52 days ago | Updated 8 hours ago

Help Desk Level 2

York Solutions, LLC

•

Remote

Contract

At this time, we are unable to consider candidates requiring visa sponsorship or third-party recruitment agencies for this role. We encourage all applicants to apply directly, and we thank you for your understanding. Overview: We are seeking a highly skilled and motivated Help Desk Level 2 Support Specialist to join our IT team. This individual will work closely with IT teams and managers to ensure the smooth operation of various applications and tools, providing efficient support to internal s
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Posted 1 day ago | Updated 2 hours ago

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

•

Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user
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Posted 60+ days ago | Updated 17 hours ago

Help Desk Specialist

One IT Corp

•

Remote

Contract

Job Role: Help Desk Specialist Location: New York City, NY (100% Remote) Duration: 12+ Months Experience: 4+ Years Job Description: Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issuesApply expert knowledge of STB applications , such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE, Citrix, Acrobat, STBWeb and legal research tools to troubleshoot and resolve problemsEducate users and team members on software and sup
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Posted 1 day ago

Help Desk Admin

Kforce Technology Staffing

•

Remote or Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and skilled Remote (working CST and living in Utah or Houston) Help Desk Admin to join our team on a 6-12-month contract. The ideal candidate will have a strong troubleshooting mindset, be driven, and possess basic IT knowledge. This role is crucial in providing excellent customer support and ensuring the smooth operation of our help desk during this transitional period. Key Responsibilities: * Help Desk Admin will provide techni
Posted 12 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst in the healthcare and social assistance industry, based in Philadelphia, Pennsylvania. This role involves primarily providing support to users across the health system, ranging from corporate users to hospital workers, as well as patient portal assistance. Responsibilities: Assist users from various departments within the health system with their technical needs. Provide over-the-phone support to ens
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Posted 5 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: Address user issues across all departments within the health system, including corporate and hospital department
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Posted 20 days ago | Updated 9 hours ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 7 days ago | Updated 1 hour ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 20 days ago | Updated moments ago

Senior Help Desk Technician

Contact Government Services, LLC

•

Williamsport, Pennsylvania, USA

Full-time

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti
Posted 40 days ago | Updated moments ago

Platform as a Service Helpdesk support specialist

General Dynamics

•

Remote or Colorado Springs, Colorado, USA

Full-time

Basic Qualifications Associate's degree is required or equivalent experience plus a minimum of 1 year of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense TS/SCI clearance required at time of hire. The selected candidate must be able to obtain a Polygraph within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nat
Posted 4 days ago | Updated moments ago