IT service management Jobs in Boston, MA

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Senior / Lead Servicenow Business Analyst - Remote (US) - W2

Info Dinamica Inc

US

Contract

Role: Senior / Lead Servicenow Business Analyst Remote (US) Job Type: W2 Contract Level: Senior (or) Lead Primary skills: IT Service Management (ITSM), ServiceNow Platform, Business Analysis, HAM, SAM, CMDB Requirements: Minimum 5 years of experience in business analysis. Experience with ServiceNow platform, particularly HAM, SAM, and CMDB modules. Experience in IT service management (ITSM) processes. Knowledge of requirements management and documentation. Experience with Financial Services/

Assistant Chief Information Officer

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2083070 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Assistant Chief Information Officer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Assistant Chief Information Officer Location? 25 Staniford Street, Bo

Mechanical Engineer II - Tewksbury, MA (On-site)

RTX Corporation

Tewksbury, Massachusetts, USA

Full-time

Date Posted: 2025-07-17 Country: United States of America Location: MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1, Tewksbury, MA, 01876 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help

Systems Analyst - Technology Business Managemen - Apptio

MassMutual

Boston, Massachusetts, USA

Full-time

Role: Systems Analyst- Technology Business Management (TBMA) Team: ETX Portfolio Management and Analytics Dept: ETX Strategy and Governance Fulltime - Springfield, MA The Opportunity To continue adding insight to our IT expenses at MassMutual, we are seeking a Technology Business Management Analyst (TBMA) to join our Business of IT Tools Team. The candidate will be responsible for the maintenance, development and enhancement of our TBM platform (Apptio). This includes report development and

ServiceNow ITSM BPC - Remote - Part Time - B3968B

Technovision, Inc.

Remote

Part-time, Third Party

Technovision is a Registered ServiceNow Partner. We are looking to hire ServiceNow ITSM BPC for Remote position to work Part Time on projects for our client. Skills: ServiceNow ITSM BPC Both Certifications are MUST and should be Active: CSA and CIS-ITSM Communication Skills: Good Location: Remote Type: Part Time Please send resume to "jobs at etechnovision dot com" with B3968B in Subject for immediate consideration.

Senior/Lead ServiceNow Implementation Business Analyst (ITSM)

Pyramid Technology Solutions, Inc.

Remote

Contract

Position: Senior/Lead ServiceNow Implementation Business Analyst (ITSM) Location: Remote Duration: 6+ months with possible extension Position Overview: ServiceNow Implementation We are seeking an experienced Senior Business Analyst to support the implementation of ServiceNow's standard modules including Hardware Asset Management (HAM), Software Asset Management (SAM), and Configuration Management Database (CMDB). Key Responsibilities: Conduct research and perform analysis required to build Servi

Ivanti Neurons Administrator/Engineer

Wise Equation Solutions Inc.

Remote

Contract

Role: Ivanti Neurons Administrator/Engineer Start Date: ASAP Location: Remote Duration: 22 Weeks Contract Key Responsibilities: Hands on administration/configuration of Ivanti Neurons ITSM, ITAM, Spend Intelligence and Discovery implementationDocument business requirements for Ivanti Neurons implementationDesign, implement and configure Ivanti Neurons platform including but not limited to incident management, change management, service requests, asset management, software/contract management, c

Boston Desktop Tech L2

Apex Systems

Medford, Massachusetts, USA

Full-time

Job#: 2081447 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

ServiceNow Functional Consultant Integration Lead

Futuremindz llc

Remote

Contract, Third Party

ServiceNow Functional Consultant Integration Lead Location: Charlotte, NC -Remote Contract Note: Experience Required: 6 10 years in ServiceNow or enterprise ITSM tools Job Summary: We are seeking an experienced ServiceNow Functional Consultant to lead a critical integration initiative involving ServiceNow and multiple third-party systems such as Contract Management platforms and Asset Inventory tools. The consultant will work closely with the client s business and IT teams to capture functional

Exchange Engineer

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2079400 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Exchange Engineer. For applicants who are interested in this Exchange Engineer opportunity, send your updated resume to at . Here are the details: Position: Exchange Engineer Location: Quincy, MA, Carlisle, PA, Scarborough, ME, Chicago, IL, Greenville, SC or Sal

Project Manager (ServiceNow) (Mid-Level 6 - 8 year expereince)

Xoriant Corporation

Remote

Third Party, Contract

Position Title: Project Manager (6-8 years) Location: REMOTE Duration: 6-12 Months contract with possibility of extension Manager s note: Basically, we want people who are experienced project managers. We don t strictly follow anyone methodology; yet we value the skills behind them. Essentially, we re looking for project managers who are comfortable using Service Now to manage work and have experience in large company data analytics. It would be a plus to have healthcare experience but not a ha

Field Service Technical Support

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2069819 Job Description: Apex is hiring a Field Engineer in Boston, MA. If you or someone you know is interested, please send your updated resume to Technical Recruiter, Madison Sylvia at . Thank you! Heres a job description based on the details you provided: Job Title: HPE Hardware and Software Infrastructure Specialist Schedule: Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM. Pay: Hourly rate + mileage reimbursement at $0.70/mile. Note

BMC Remedy developer

ICS Global Soft, Inc.

Remote

Contract, Third Party

Hi Position: Senior Software Engineer (BMC Remedy) Location: Remote Bachelor s degree in information systems, Computer Science, or equivalent work experience. Experienced with BMC Remedy Helix application 20.x+ and all ITSM modules, including integrations. Experience with BMC Truesight Orchestrator a must Ability to debug issues Good experience with Webservices/Rest API. Knowledge of Shell and Python scripting. Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service

Senior Business Analyst ServiceNow

CRI Advantage, Inc.

Remote

Full-time

CRI Advantage is seeking an experienced Senior Business Analyst to join our NowAdvantage Managed Services team, supporting ServiceNow solutions for our clients. This remote role offers the opportunity to work closely with clients, developers, and stakeholders to deliver innovative ServiceNow capabilities that drive business value. The Senior Business Analyst will lead requirements gathering, solution design collaboration, and mentorship of ServiceNow developers, while incorporating AI and automa

Platform Architect - Hybrid Cloud/AWS/GenAI

Takeda pharmaceutical

Remote or Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE As a Cloud Platform Architect working on the Foundational Technology Platform, you will: Be recognized within IT a

Senior Systems Analyst and Administrator

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2073361 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Systems Analyst and Administrator. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Systems Analyst and Administrator Location: 25 Newport Ave

Sr IT Product Manager

Commonspirit Health

Remote or Englewood, Colorado, USA

Full-time

Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more tha

Senior Integration Developer

Apex Systems

Everett, Massachusetts, USA

Full-time

Job#: 2083244 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Senior Integration Developer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Integration Developer Location? 135 Santilli Highway Everett, MA 0214

ServiceNow Developer

Idah Tech LLC

Remote or Jersey City, New Jersey, USA

Contract

ServiceNow Developer- Only W2 Visa: Any visa (No OPT) Should open for relocation anywhere in USA. Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 8+ years of experience in software development, with 2+ years in a lead or senior role. Proven experience with ServiceNow development (Workflows, Catalogs, IntegrationHub, CMDB, etc.). Strong knowledge of JavaScript (ES6+) and ServiceNow scripting APIs. Solid understanding of DevOps principles

ServiceNow Developer (IGA)

The Evolvers Group

Remote

Full-time

We are seeking an ITSM/ServiceNow Developer to spearhead a modernization initiative aimed at upgrading their IT processes. This work involves transitioning from Cherwell ticketing system to ServiceNow Information Technology Service Management (ITSM) with a full implementation of Incident Management, Request Management, Change Management, Problem Management, and Knowledge Management for the Office of Administration. In addition, the State requires implementing an Identity Governance and Administr