IT service management Jobs in Boston, MA

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Help Desk Analyst II

Robert Half

•

Needham, Massachusetts, USA

Contract

Description Job Summary: We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration. Key Responsibilities: Escalation Management: Handle advanced technical issues escalated by ot
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Posted 13 days ago | Updated 10 hours ago

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

•

Remote or Orlando, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi
Posted 44 days ago | Updated 2 hours ago

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

•

Remote or West Palm Beach, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi
Posted 44 days ago | Updated 2 hours ago

Service Desk Technician

Apex Systems

•

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi
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Posted 60+ days ago | Updated 2 hours ago

IT Support Technician

Kforce Technology Staffing

•

Westborough, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IT Support Technician in Westborough, MA. Summary: The IT Support Technician provides first-level technical support to end users across corporate and retail locations. This role serves as the initial point of contact for IT-related issues and is responsible for delivering prompt, professional, and customer-focused support. A successful candidate is proactive, detail-oriented, and committed to providing high-quality service. Key Responsib
Posted 1 day ago | Updated moments ago

ServiceNow Platform Architect

Takeda pharmaceutical

•

Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The ServiceNow Platform Architect serves as a technical leader, offering consultative guidance to the Platform Support Team, ensuring
Posted 9 days ago | Updated 2 hours ago

Senior Mechanical Engineer, Interconnects - Tewksbury, MA (On-site)

RTX Corporation

•

Tewksbury, Massachusetts, USA

Full-time

Date Posted: 2025-04-17 Country: United States of America Location: MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1, Tewksbury, MA, 01876 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: DoD Clearance: Secret At Raytheon Missiles & Defense, by combining our vast resources and investments, we dedicate ourselves to solving mission-level vs. product-level customer challenges - together we can anticipate
Posted 49 days ago | Updated 2 hours ago

Manufacturing Engineer

Apex Systems

•

North Reading, Massachusetts, USA

Full-time

Job#: 2076850 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Manufacturing Engineer. For applicants who are interested in this Manufacturing Engineer opportunity, send your updated resume to Madison Sylvia at . Here are the details: Position: Manufacturing Engineer Location: North Reading, MA 01864 Rate: Negotiable Based
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Posted 27 days ago | Updated 2 hours ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 2 hours ago

Upstream Engineer

Apex Systems

•

Lexington, Massachusetts, USA

Full-time

Job#: 2074808 Job Description: Senior Upstream Process Engineer opening in the Lexington, MA. area! Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Upstream Process Engineer role in the Lexington, MA. area. This is a 10 month contractposition, with expectation to extend and potentially convert, and the pay rate is flexible depending o
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Posted 47 days ago | Updated 2 hours ago

Lab IT Helpdesk | Toronto, Canada | Onsite

Stellent IT LLC

•

Boston, Massachusetts, USA

Third Party

Title: Lab IT Helpdesk Location: Toronto, Canada | Onsite Duration: 6-12+ Months Must: Helpdesk setting up conferences and meeting rooms - JIRA AWS / AZURE basic cloud technology experience. Local to Toronto from day 3 years helpdesk experience in biotech, 10+ years of general helpdesk experience in general. Most current project needs to be in Biotech. Lab systems experience preferred BENCH LIMS. General LIMS as secondary if no bench LIMS. Description of Position: Reporting into the Director o
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Posted 2 days ago | Updated moments ago

Exchange Engineer

Apex Systems

•

Quincy, Massachusetts, USA

Full-time

Job#: 2079400 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Exchange Engineer. For applicants who are interested in this Exchange Engineer opportunity, send your updated resume to at . Here are the details: Position: Exchange Engineer Location: Quincy, MA, Carlisle, PA, Scarborough, ME, Chicago, IL, Greenville, SC or Sal
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Posted 7 days ago | Updated 2 hours ago

Quality Assurance Tester

Apex Systems

•

Quincy, Massachusetts, USA

Full-time

Job#: 2079985 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Quality Assurance Tester . For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Quality Assurance Tester Location: 100 Hancock Street Quincy, MA **Candidates Mu
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Posted 2 days ago | Updated 2 hours ago

Ivanti Neurons Administrator/Engineer

Wise Equation Solutions Inc.

•

Remote

Contract

Role: Ivanti Neurons Administrator/Engineer Start Date: ASAP Location: Remote Duration: 22 Weeks Contract Key Responsibilities: Hands on administration/configuration of Ivanti Neurons ITSM, ITAM, Spend Intelligence and Discovery implementationDocument business requirements for Ivanti Neurons implementationDesign, implement and configure Ivanti Neurons platform including but not limited to incident management, change management, service requests, asset management, software/contract management, c
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Posted 1 day ago | Updated 1 day ago

Senior Mechanical Engineer - Design Engineer - Tewksbury, MA (On-site)

RTX Corporation

•

Tewksbury, Massachusetts, USA

Full-time

Date Posted: 2025-06-26 Country: United States of America Location: MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1, Tewksbury, MA, 01876 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help
Posted 2 days ago | Updated 2 hours ago

Field Service Technical Support

Apex Systems

•

Boston, Massachusetts, USA

Full-time

Job#: 2069819 Job Description: Apex is hiring a Field Engineer in Boston, MA. If you or someone you know is interested, please send your updated resume to Technical Recruiter, Madison Sylvia at . Thank you! Heres a job description based on the details you provided: Job Title: HPE Hardware and Software Infrastructure Specialist Schedule: Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM. Pay: Hourly rate + mileage reimbursement at $0.70/mile. Note
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Posted 60+ days ago | Updated 2 hours ago

Senior Systems Analyst and Administrator

Apex Systems

•

Quincy, Massachusetts, USA

Full-time

Job#: 2073361 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Senior Systems Analyst and Administrator. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Senior Systems Analyst and Administrator Location: 25 Newport Ave
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Posted 58 days ago | Updated 2 hours ago

Platform Architect - Hybrid Cloud/AWS/GenAI

Takeda pharmaceutical

•

Remote or Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description OBJECTIVES/PURPOSE As a Cloud Platform Architect working on the Foundational Technology Platform, you will: Be recognized within IT a
Posted 60+ days ago | Updated 2 hours ago

Quality Assurance Tech - Quality Assurance Tech III

Apex Systems

•

North Reading, Massachusetts, USA

Full-time

Job#: 2078090 Job Description: Apex Systems has partnered with a company who is a major player in the tech Industry who is currently looking for a Quality Assurance Engineer in the North Reading area, or open to remote! This possible remote role is a contract based project working on a W2 basis. If youre interested, then please apply directly via LinkedIn! **Please note that we cannot work on a C2C, C2H, provide sponsorship, or operate through a 3rd party vendor on a referral basis** Title: Qu
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Posted 19 days ago | Updated 2 hours ago

Systems Engineer

Apex Systems

•

North Reading, Massachusetts, USA

Full-time

Job#: 2080072 Job Description: Would you like to help implement innovative cloud computing solutions to the Amazon Fulfillment Center Network? The Amazon Robotics team is making networking configuration changes to all its automation products at a Fulfillment Center which will eventually be implemented to hundreds of locations. This candidate will help with the implementation and scaling of the process as part of a Retrofit program and ensure results are delivered on a timely fashion. Good unders
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Posted 2 hours ago