IT service management Jobs in Boston, MA

1 - 20 of 418 Jobs

Manager, IT Service ManagementJob Title - Manager, IT Service Management

Vaco by HighspringCompany Name - Vaco by Highspring

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Remote

Full-time

Location: 100% Remote in US only, EST Hours Salary: $130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move

Sr Manager / IT Service Management - IT Asset Management ControlsJob Title - Sr Manager / IT Service Management - IT Asset Management Controls

Northern TrustCompany Name - Northern Trust

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Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'

IT Service CoordinatorJob Title - IT Service Coordinator

Robert HalfCompany Name - Robert Half

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Boston, Massachusetts, USA

Full-time

Description A dynamic and growing Managed Service Provider (MSP) is seeking a talented IT Service Coordinator to join its team. With a strong focus on small- and medium-sized professional services firms. The team is currently experiencing rapid growth, with plans to onboard 5-6 new clients in the coming months, and is looking for a detail-oriented, client-focused coordinator to support these efforts. This hybrid position offers an exciting opportunity for someone with MSP experience to take on

Oracle System Release AdministratorJob Title - Oracle System Release Administrator

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

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Remote or Boston, Massachusetts, USA

Full-time, Contract

Title: Oracle System Release AdministratorLocation: Remote (Regional) Employment Type: ContractCompensation Pay Range:$68.60-$98.00/HrsDescription * Manage and coordinate the release lifecycle of enterprise applications. * Ensure all system updates are planned, tested, and deployed in alignment with objectives. * Oversee release cycles and support system integrity and regulatory requirements. * Collaborate across IT and business teams for seamless deployment. * Document processes and maintain au

Service Management Analyst V (Asset Management) - RemoteJob Title - Service Management Analyst V (Asset Management) - Remote

C4 Technical ServicesCompany Name - C4 Technical Services

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Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

IT Systems AdministratorJob Title - IT Systems Administrator

Postman, Inc.Company Name - Postman, Inc.

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Boston, Massachusetts, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held,

End User Support/IT Support EngineerJob Title - End User Support/IT Support Engineer

Balin Technologies LLCCompany Name - Balin Technologies LLC

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Lowell, Massachusetts, USA

Full-time

Position: End User Support Location: Lowell, MA Provide healthcare application supportEngage desktop refresh projectsFocus on understanding existing environment collaborate with site directors andunderstand pain pointsAssess gaps, review and gather existing documentationKey Responsibilities Providing comprehensive technical support services for end user: hardware, software,and network-related connectivity issues, access, and privilege related issues, ensuringprompt resolution and minimal downtim

IT Solution Architect ? Blue Yonder WMS & Labor ManagementJob Title - IT Solution Architect ? Blue Yonder WMS & Labor Management

BJ's Wholesale ClubCompany Name - BJ's Wholesale Club

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Marlborough, Massachusetts, USA

Full-time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ?s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we?re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working a

IT Service Delivery ManagerJob Title - IT Service Delivery Manager

LeidosCompany Name - Leidos

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Remote

Full-time

At Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations. The Digital Modernization Sector is focused on delivering secure, mission-focused solutions at scale to accelerate our customer's digital transformation objectives. We deliver secure, customized enterprise IT solutions

IT/Digital Infrastructure Service Delivery Lead, Associate Director, HYBRIDJob Title - IT/Digital Infrastructure Service Delivery Lead, Associate Director, HYBRID

RTX CorporationCompany Name - RTX Corporation

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Remote or McKinney, Texas, USA

Full-time

Date Posted: 2025-06-25 Country: United States of America Location: TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: DoD Clearance: Secret IT/Digital Infrastructure Service Delivery Lead, Associate Director (P6) Raytheon Digital Technology (DT) Digita

Mainframe Storage/Cyber Engineer, Vice PresidentJob Title - Mainframe Storage/Cyber Engineer, Vice President

State Street CorporationCompany Name - State Street Corporation

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Quincy, Massachusetts, USA

Full-time

Who we are looking for The Critical Systems Engineering team has an immediate opening for a z/OS Mainframe Storage/Cyber Engineer. This challenging role sets strategy and provides leadership for the storage infrastructure and mainframe cyber vault. Additionally, this role provides oversight and governance of our service partners including vendors responsible for the delivery of mainframe IT Infrastructure services; these teams work closely with other State Street operational teams supporting ot

Sr. Technical Consultant, IT Asset ManagementJob Title - Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.Company Name - ServiceNow, Inc.

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Remote or Santa Clara, California, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. Technical Consultant, IT Asset ManagementJob Title - Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.Company Name - ServiceNow, Inc.

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Remote or Dallas, Texas, USA

Full-time

Classroom Proctors x9Job Title - Classroom Proctors x9

Apex SystemsCompany Name - Apex Systems

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Cambridge, Massachusetts, USA

Full-time

Job#: 2078242 Job Description: Position: Healthcare Classroom Proctor Site Locations to choose from: Cambridge, MA, Danvers, MA, Lawrence, MA, or Exeter, NH Duration: 3 month contract Pay Rate: $20-25/hr based on experience For applicants who are interested in this opportunity, send your updated resume to (Alexa Whalen- Talent Strategy Team Lead) Shift: 8-5pm EST Duration: 7/28/2025 - 10/10/2025 Job Summary: We are seeking detail-oriented and tech-savvy individuals to support a large-scale

ServiceNow Platform ArchitectJob Title - ServiceNow Platform Architect

Apex SystemsCompany Name - Apex Systems

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Quincy, Massachusetts, USA

Full-time

Job#: 2079307 Job Description: The Platform Architect is a technical leader who defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems/platform architecture. They collaborate closely with the Service Delivery team, Architecture Community and Application/Product teams to ensure that business needs are understood, assessed, and translated into feasible, effective technological solutions. The Platform Architect documents the ov

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

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Needham, Massachusetts, USA

Contract

Description Job Summary: We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration. Key Responsibilities: Escalation Management: Handle advanced technical issues escalated by ot

Service Desk TechnicianJob Title - Service Desk Technician

Apex SystemsCompany Name - Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi

Sr. Technical Consultant, IT Asset ManagementJob Title - Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.Company Name - ServiceNow, Inc.

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Remote or Orlando, Florida, USA

Full-time

Sr. Technical Consultant, IT Asset ManagementJob Title - Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.Company Name - ServiceNow, Inc.

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Remote or West Palm Beach, Florida, USA

Full-time

ServiceNow Platform ArchitectJob Title - ServiceNow Platform Architect

Takeda pharmaceuticalCompany Name - Takeda pharmaceutical

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Cambridge, Massachusetts, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The ServiceNow Platform Architect serves as a technical leader, offering consultative guidance to the Platform Support Team, ensuring