IT service management Jobs in Boston, MA

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IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage

Sr Manager / IT Service Management - IT Asset Management Controls

Northern Trust

Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'

IT Support Engineer

Teceze Ltd

Boston, Massachusetts, USA

Contract

Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience

Intune Engineer

Mindlance

Quincy, Massachusetts, USA

Contract, Third Party

The Intune Engineer will work with the CLIENT Enterprise Management/Intune team. They will help manage and support the deployment of over 20,000 CLIENT Intune/AutoPilot devices. Support includes strong technical writing, project management and expensive experience with many related platforms and skills. JOB DUTIES (Detailed Statement of Duties and Responsibilities): Extensive experience as an Intune Sys Administratoro Building deployment profiles for Windows devices o Creating Intune Configurat

Senior IT Service Desk Engineer

Coinbase

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

Intune Engineer

Kforce Technology Staffing

Quincy, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of an Intune Engineer in Quincy, MA. Responsibilities: * Building deployment profiles for Windows devices * Creating Intune configurations and managing Endpoint Security * Creating Entra ID Cloud Groups * Managing a large fleet of 20,000+ devices * Work extensively with platforms and tools including: Microsoft Intune, Microsoft Entra/Azure ID, CoreView , Active Directory, ServiceNow, CA Unicenter * Write clear and thorough technical documentation

IT Support Specialist (Onsite)

EPAM Systems

Boston, Massachusetts, USA

Full-time

Join our team onsite in the Seaport area of Boston to provide essential technical support across multiple operating systems and devices. You'll troubleshoot hardware and software issues, maintain critical IT infrastructure, and deliver exceptional service to ensure users can work efficiently across Windows, Mac, and mobile platforms. EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shapin

Automation Engineer

Connexion Systems & Engineering

Boston, Massachusetts, USA

Contract

NEW OPPORTUNITY ALERT | Automation Engineer | Boston, MA | $76.92 - $83.92/hr | 12-Month Contract | W2 ONLY | HYBRID Are you a hands-on Automation Engineer looking for your next big challenge? Do you love building solutions that make life easier for IT teams and users alike? If you're passionate about automation, scripting, and streamlining processes this is the role for you. I'm recruiting TWO Automation Engineers for a 12-month contract with a high-profile Boston-based organization known for

Advisor Business Analyst - Documentation Lead

Gainwell Technologies LLC

Boston, Massachusetts, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As an Advisor Business Analyst - Documentation Lead at Gainwell, you can contribute your skills as we harness the power of tech

Infrastructure Communications & Release Manager

Fresenius Medical Care

Remote or Lexington, Massachusetts, USA

Full-time

THIS IS A REMOTE POSITION WITH OCCASIONAL TRAVEL DUE TO GLOBAL RESPONSIBILITIES. PURPOSE AND SCOPE: The Infrastructure Communications & Release Manager is responsible for the communication and coordinating, the release of infrastructure changes and upgrades across the enterprise IT environment. This role ensures that all infrastructure releases are delivered with minimal disruption, aligned with ITIL best practices, and supported by robust communication and change management processes. Focus on

Mobility Technicians x4

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2082985 Job Description: Position: Mobile Device Technician Locations: Charlestown, MA Rate: $25 - $30/hr based on experience Duration: 3+ month contract, potential to extend or convert perm For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Position Description: Manage all aspects of mobile device procurement, including ordering, receiving, provisioning, system administration, and support services for

Service Desk Technician x 8

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2081613 Job Description: Position: Service Desk Technician Locations: Charlestown, MA Rate: $18-22/hr Duration: 3+ month contract, potential to extend or convert perm For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Ideal Candidate Our ideal candidate will have excellent customer service and communication skills, both written and verbal. You'll need to have some prior technical training and/or IT suppor

Windows 11 Field Technicians x9

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2081661 Job Description: Position: Field Support Technician Locations: Burlington, MA, Boston, MA, Milton, MA, Beverly, MA, Newburyport, MA, Needham, MA, or Cambridge, MA Rate: $20-25/hr Duration: 6+ month contract For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Job Summary: Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information

Senior IT Support Specialist

Eliassen Group

Needham, Massachusetts, USA

Contract

Description: We are looking for a Senior IT Specialist to support our growing team. You will be a hands-on contributor, responsible for the maintenance and optimization of systems, tools, and technologies used across the organization. In this role, you'll partner with internal stakeholders and our engineering team to support business operations, manage day-to-day IT support, assist with vendor coordination, and ensure the security and reliability of our IT infrastructure. This role is ideal fo

Databricks Handon SME Engineer

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2083199 Job Description: Description: Key Responsibilities: Databricks Handon SME Engineer Architect, configure, and optimize Databricks Pipelines for large-scale data processing within an Azure Data Lakehouse environment. Set up and manage Azure infrastructure components including Databricks Workspaces, Azure Containers (AKS/ACI), Storage Accounts, and Networking. Design and implement a monitoring and observability framework using tools like Azure Monitor, Log Analytics, and PrometheGraf

Senior CyberArk/PAM Engineer

Mass General Brigham

Remote or Somerville, Massachusetts, USA

Full-time

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Product Owner

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2082394 Job Description: Key Responsibilities Collaborate with stakeholders to understand business goals, gather requirements, and translate them into clear technical product capabilities Own and manage the product backlog; prioritize features, technical improvements, and bugs based on value, risk, and effort. Work closely with engineering teams to refine stories, clarify requirements, and ensure successful and timely delivery. Ensure alignment with architecture and development, testing,

Principal Mechanical Design Engineer - Tewksbury, MA (On-site)

RTX Corporation

Tewksbury, Massachusetts, USA

Full-time

Date Posted: 2025-07-06 Country: United States of America Location: MA131: Tewksbury, MA Bldg 1 Assabet 50 Apple Hill Drive Assabet - Building 1, Tewksbury, MA, 01876 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required.Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help