IT service management Jobs in Boston, MA

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IT Service Management Engineer - Remote

ICF

Remote or Reston, Virginia, USA

Full-time

Description The Application Engineer will be supporting and developing solutions and documentation built on top of or in support of the IT Service Management System (ITSM). You would be responsible for managing and maintaining the global enterprise platform supporting multiple areas of business, as well as developing and managing supporting workflows within an automation engine. Additionally they will support future growth and development of solutions related to enterprise service management au

SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center

Boston University

Boston, Massachusetts, USA

Full-time

We are seeking self-motivated, critical-thinking, hardworking technology professionals to join the ranks of our highly dynamic, diverse team! Individuals will have the opportunity to serve the Boston University community as its primary point of contact, providing first and second level technology support for 200+ IS&T provided IT services, while providing a positive experience for our clients. Use enterprise knowledge and technical expertise to assess client needs and address all inquiries with

IT Assets Analyst, IT Assets Management

Wayfair

Boston, Massachusetts, USA

Full-time

Who We Are [IT Assets Management] Wayfair is a dynamic, cutting-edge technology company operating in the ecommerce space. We're committed to providing customers with a best-in-class experience for all things home. We are growing at a lightning-fast pace and are looking for a leader in the desktop engineering space. The IT Asset Management team has a mission to consistently provide a high level of service to Wayfair IT and to the rest of Wayfair. We partner with our Strategic Procurement team to

Manager IT Data Service Governance & Enablement

Ahold Delhaize USA Services, LLC

Quincy, Massachusetts, USA

Full-time

Address: USA-MA-Quincy-1385 Hancock Street Store Code: Architecture, Strategy & Developmen (5119309) Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce,

Director, Rare Disease Unit Commercial IT Portfolio Management Lead

AstraZeneca

Boston, Massachusetts, USA

Full-time

This is what you will do: The Director of Rare Disease Unit Commercial IT Portfolio Management at Alexion AstraZeneca Rare Disease is responsible for creating and implementing a strategic IT portfolio that aligns with the Commercial IT Rare Disease Unit's vision and mission. This role is essential for managing the performance, operational delivery, and financial oversight of the Alexion Commercial IT portfolio to ensure it meets business needs. This position is under the Head of IT Strategy and

Product Manager, Service System Maintenance

Philips North America

Cambridge, Massachusetts, USA

Full-time

Job Title Product Manager, Service System Maintenance Job Description Product Manager, Service System Maintenance As our Hospital Patient Monitoring (HPM) Service Product Manager for System Maintenance, you will be critical in driving how system maintenance services, such as corrective maintenance, device spare management, device warranty, parts replacement, and preventative maintenance, including software upgrades/updates are offered to our customers. You will ensure that customers realize th

EXECUTIVE DIRECTOR, HUMAN RESOURCES (HR) & STRATEGIC TALENT MANAGEMENT (STM) SHARED SERVICE CENTER

Massachusetts Institute of Technology (MIT)

Cambridge, Massachusetts, USA

Full-time

Job Description EXECUTIVE DIRECTOR, HUMAN RESOURCES (HR) AND STRATEGIC TALENT MANAGEMENT (STM), Resource Development and Alumni Association , to lead the HR and STM team that services the AA and RD and develop and manage strategy for this shared services enterprise. Will work with both senior teams to attract talented employees, ensure their strategic engagement and growth, and guide their ongoing performance; build a world-class talent team capable of supporting AA/RD's strategic initiatives an

Mid-level IT Service Technician

GovCIO

Lawrence, Massachusetts, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lawrence, MA and will be an onsite position. This office supports two remote offices in Manchester, NH and Portland, ME. Travel to these sites may be needed up to 2 days per week. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the re

Principal Downstream Product Manager - Capital, Software, and Service

Boston Scientific Corporation

Marlborough, Massachusetts, USA

Full-time

Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your

IT Compliance & Risk Management Specialist

Software Guidance & Assistance

Boston, Massachusetts, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Compliance & Risk Management Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Boston, MA. Responsibilities: Perform IT compliance, risk assessment, and mitigation. Provide business and technical expertise for compliance including impact level and vulnerability corrective action recommendations and follow-up. Develop, update, and maintain IT compliance documentation based on firm IT c

Service Mapping Manager

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

Our client, an Ivy-League University, is urgently looking to add a Service Mapping Manager to their team on a contract basis. This is a initial 6-month contract on W2 with potential to extend. 100% fully remote - ideally located on the East Coast as EST hours are required The Service Mapping Manager will be responsible for researching, designing, implementing, configuring, and validating Configuration Management Database (CMDB) solutions to enable IT Service Management and Service Delivery. In c

Python Developer / Must have Azure API Management Service

Motion Recruitment Partners, LLC

Andover, Massachusetts, USA

Full-time

We are seeking a skilled Backend Python Developer to join our team at a leading energy management and automation company. In this role, you will be responsible for designing, developing, and maintaining backend systems and APIs using Python, with a strong emphasis on working within an Azure environment. Your expertise with Azure API Management Service is essential as you collaborate with cross-functional teams to define project requirements and deliverables. This position offers the opportunity

IT SPECIALIST

Massachusetts Institute of Technology (MIT)

Cambridge, Massachusetts, USA

Full-time

Job Description IT SPECIALIST, Chemical Engineering (ChemE) , to manage a wide range of hardware and software technology, network, and services while providing proactive and effective technical support and planning to a diverse customer base. Responsibilities include offsite and onsite incident response, troubleshooting, network management, project management, new technology deployment strategizing, knowledge management, file server administration and management, and vendor relationship manageme

Sr. IT GRC RCSA Control Tester

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2037161 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a IT RCSA Control Tester. For applicants who are interested in thisopportunity, send your updated resume to Liz Papell, Professional Recruiter at . Here are the details: Position: IT RCSA Control Tester Location: 100% Remote - candidates need to be local to Boston,

Senior Manager - IT Service Delivery - Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24116783 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

System Administrator

Motion Recruitment Partners, LLC

Acton, Massachusetts, USA

Full-time

This company provides IT services to clients across New England. They have a client that needs a System Administrator who can support their Windows 11 migration. This person will also provide over server and IT support. Ideally, this person has experience supporting Windows, Linux, and Mac environments. This role is onsite in Acton, MA. This is a 12 month contract that can convert full time. Required Skills & Experience 2+ years of System/Server Administration Previous IT Support experience Str

Director of Analytical Development (Cell Therapy)

Apex Systems

Cambridge, Massachusetts, USA

Full-time

Job#: 2031855 Job Description: Location: Greater Boston, MA (Onsite) Science/ Focus: Cell Therapy Job Overview: The Director of Analytical Development will lead the creation and execution of strategies for high-throughput, high-quality testing of iPSC Cell Therapy products, developing analytical methods and streamline method development and transfer processes. Primary Job Responsibilities:Lead the development and implementation of analytical development strategies, ensuring alignment with over

ServiceNow - Senior Service Management Product Manager - ITIL(Remote)

Mercy

Remote or Chesterfield, Missouri, USA

Full-time

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work." Overview: ServiceNow - Senior Service Management Product Manager - CSA, ITIL This position can

Director Technology Architecture and Solutions

Mass General Brigham

Boston, Massachusetts, USA

Full-time

The Director of Technology architecture and solutions reports to the Chief Information Officer for Dana-Farber Cancer Institute (MGB Site Director) and is the senior leader for network, hardware and application integration solutions at Dana-Farber Cancer Institute. The Director leads the strategy, design, implementation and support of the infrastructure stack that supports Dana-Farber Cancer Institute. This role will work with the senior leaders of MGB technology services to ensure MGB solutions

Junior Data Analyst

Apex Systems

Woburn, Massachusetts, USA

Full-time

Job#: 2037146 Job Description: Junior Data Analyst with a foundational understanding of SQL and data visualization tools. Eager to apply analytical skills to real-world data problems, this individual is proficient in querying databases using SQL to extract, clean, and manipulate data. With a working knowledge of visualization tools such as Tableau and Power BI, they are capable of creating clear and informative charts and dashboards that communicate key insights to stakeholders. Demonstrates st