IT service management Jobs in Boston, MA

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Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

Desktop Support Technician

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

Our client is looking for a Desktop Support Technician for a 7-month contract in Cambridge, MA 02139 . Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collabora

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

Mainframe CICS Engineer, Vice President

State Street Corporation

Quincy, Massachusetts, USA

Full-time

Who we are looking for The Critical Systems Engineering team has an immediate opening for a CICS Infrastructure Engineer. This challenging role sets strategy and provides leadership of the CICS environment This role is also responsible for the governance and oversight of our service partners including vendors responsible for the delivery of mainframe IT Infrastructure services; these teams work closely with the State Street operational teams who are responsible for applications and other platf

Lead Director, IT Service Delivery

CVS Health

New Jersey, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

System Administrator and Compliance Specialist

Kforce Technology Staffing

Woburn, Massachusetts, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a System Administrator and Compliance Specialist in Woburn, MA. This is a critical role for a complex hosted software product company. Two main responsibilities: * System administration for hosted software product, focused on uptime and exceptional service * Support compliance and certification including ISO, SOC 2, FEDRAMP and HIPAA More Details: * Implement and improve IT service management (ITSM) processes and practices * Partner with se

Vice President, IT Americas

Samsonite

Mansfield, Massachusetts, USA

Full-time

Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipaul

Contract Medical Director, Immuno-Oncology Clinical Development Lead

Apex Systems

Waltham, Massachusetts, USA

Full-time

Job#: 2073567 Job Description: Contract Medical Director, Immuno-Oncology Clinical Development Lead 2073567 Location: Waltham, MA (Onsite) Focus: Oncology Job Overview: In this role, you will lead the clinical development strategy and execution of a first-in-human (FIH) study for a novel immunotherapy, serving as a key clinical voice while shaping the program's direction and operational success in collaboration with internal and external stakeholders. Primary Job Responsibilities: Develop cl

Senior Director Enterprise Systems Integrations

BOSUN Technology Partners

Boston, Massachusetts, USA

Full-time

Position: Senior Manager, Enterprise Systems Integrations. The Senior Manager, Enterprise Systems Integrations will define and implement Client s systems integrations strategy in support of the organization s overall business strategy. This is a newly created role that will transform our integrations capabilities and move towards an Integrations Platform as a Service (IPAAS) in order to speed up the delivery of critical systems integrations enabling streamlined workflow and automation across the

Mainframe Storage/Cyber Engineer, Vice President

State Street Corporation

Quincy, Massachusetts, USA

Full-time

Who we are looking for The Critical Systems Engineering team has an immediate opening for a z/OS Mainframe Storage/Cyber Engineer. This challenging role sets strategy and provides leadership for the storage infrastructure and mainframe cyber vault. Additionally, this role provides oversight and governance of our service partners including vendors responsible for the delivery of mainframe IT Infrastructure services; these teams work closely with other State Street operational teams supporting ot

Help Desk Analyst

Robert Half

Woburn, Massachusetts, USA

Full-time

Description Qualifications: Bachelor's degree required Must be self-motivated and a self-starter. 2+ years of experience in an information technology role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of experience with maintenance and repair of computer hardware required 1+ year of project management experience required Microsoft Active Directory applications experience required Busi

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required

IT Service Delivery Manager

Johnson & Johnson

Remote or New Brunswick, New Jersey, USA

Full-time

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Sr Technical Consultant, IT Operations Management

ServiceNow, Inc.

Remote or West Palm Beach, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr Technical Consultant, IT Operations Management

ServiceNow, Inc.

Remote or Orlando, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or Orlando, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Sr. Technical Consultant, IT Asset Management

ServiceNow, Inc.

Remote or West Palm Beach, Florida, USA

Full-time

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But thi

Infrastructure Project Manager

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2074736 Job Description: Apex Systems is a world class services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Technical Project Manager to join our team on an exciting project in the Financial industry! Role: Technical Project Manager Location: Remote, USA Term: 2-6+ Months Manages the entire project lifecycle from project definition through implementation. Accountable for meetin

Mainframe Infrastructure Performance & Capacity Engineer, Vice President

State Street Corporation

Quincy, Massachusetts, USA

Full-time

Who we are looking for The Critical Systems Engineering team has an immediate opening for a Mainframe Infrastructure Capacity and Performance Engineer. This challenging role sets strategy and provides leadership of the performance and capacity management of the mainframe ecosystem. This role is also responsible for the governance and oversight of our service partners including vendors responsible for the delivery of mainframe IT Infrastructure services; these teams work closely with the State S

Service Desk Technician

Apex Systems

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi