IT service management jobs in Boston, MA

Middle Office Production Support Officer

Quincy, Massachusetts

•

3d ago

Who we are looking for We are looking for a Production Support Officer who will be focused on the reliability and stability of our production applications within Middle Office Asset Servicing Area. An Individual with strong engineering mindset of an SRE, the personnel will support mission critical production applications and collaborate with fellow SREs, to develop creative engineering solutions to day to day support operational problems. Design , develop and build automation solutions to elimin

Full-time

USD 70,000.00 - 118,750.00 per year

IT Director

Remote or Hybrid in San Francisco, California

•

3d ago

IT Director Technology ServicesFulltime role LocationCalifornia (Hybrid Up to 4 days remote per week) OverviewWe are seeking an experienced IT Director Technology Services to lead enterprise technology operations, infrastructure, cybersecurity, and end-user support functions within a large enterprise environment. This role will provide strategic and operational leadership across IT infrastructure, cloud platforms, security governance, service management, and enterprise technology modernizatio

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Full-time

Depends on Experience

Manager, IT Software Asset Management

Remote or Ohio

•

Today

Job Summary The Manager, Software Asset Management (SAM) is a people leader responsible for expanding and optimizing Cardinal Health's enterprise software portfolio to maximize value, minimize risk, and enable data-driven decision making. This role leads the growth and maturity of the SAM program by onboarding top-tier suppliers and licensed products, advancing Flexera One as the enterprise system of insight, developing SAM talent, and accelerating automation across the software lifecycle. The

Full-time

USD 105,100.00 - 165,110.00 per year

Desktop Support Technician

Remote or Chicago, Illinois

•

Today

Our client is looking for a Desktop Support Technician for a 2-month contract in Chicago, IL 60606. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborativ

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Contract

IT Program Manager - Order Management

Remote or Milwaukee, Wisconsin

•

Today

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world

Full-time

Senior Director, Sales - AI-Powered Enterprise IT Operations (Remote)

Remote or New York, New York

•

Yesterday

Introduction About SymphonyAI Enterprise IT SymphonyAI Enterprise IT is revolutionizing IT operations for global enterprises through innovative, AI-first platforms. Our solutions harness generative and agentic AI to deliver rapid value, streamline service management, and empower IT teams to be more proactive, agile, and cost-efficient. As a trusted partner to CIOs and IT leaders, SymphonyAI accelerates transformation-helping organizations become truly AI First and AI Fast. Job Description The Op

Full-time

Business Analyst/Consultant IV (Only WI LOCAL)

Remote

•

29d ago

Business Analyst/Consultant IV (Only WI LOCAL)Introduction:The State of Wisconsin is looking for a Business Analyst/Consultant IV to join their team. This position will play a crucial role in the ServiceNow implementation project, ensuring the department stays on track with critical timelines. Responsibilities:Service Request Development: Collaborate with stakeholders to gather requirements and design, build, and test automated service requests and workflows within the ServiceNow Service Catalog

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Contract

60+

Junior Developer ServiceNow

Remote or Atlanta, Georgia

•

Today

RESPONSIBILITIES: A Kforce client is seeking a Junior Developer ServiceNow in Atlanta, GA. Overview: The ServiceNow Developer is responsible for designing, developing, and supporting ServiceNow solutions with a focus on integrations, IT Service Management (ITSM), and the Configuration Management Database (CMDB). This role works closely with stakeholders and technical teams to deliver reliable, scalable, and well-designed ServiceNow capabilities that support business and operational needs. Key

Contract

$57.00 - $60.17 hourly

SAP ECS Client Delivery Manager

Remote

•

22d ago

Role: SAP ECS Client Delivery Manager (CDM) Location: Remote Job type: Contract Role Overview: The SAP ECS Client Delivery Manager (CDM) is responsible for end-to-end service delivery, customer engagement, and operational excellence for customers hosted on SAP Enterprise Cloud Services. The CDM acts as the primary point of contact for the customer, ensuring high-quality service, SLA adherence, and continuous improvement. Key Responsibilities: 1. Customer Engagement & Relationship Management: Se

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Third Party, Contract

70 - 80

Senior ServiceNow Developer Public Trust (Remote MD DC VA) FC

Remote or Washington, District of Columbia

•

3d ago

Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area in the near future.* We are seeking a Senior ServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The role requires hands-on experience delivering scalable, secure, and upgrade-safe solutions using ServiceNow best practices, with a strong foc

Full-time

USD 108,006.00 - 183,610.00 per year

ServiceNow Architect

Remote

•

6d ago

Role:ServiceNow Architect (NOW Assist) Location: Remote Duration: Long Term Job Description: We are seeking a highly skilled ServiceNow Architect with expertise in NOW Assist (ServiceNow s AI capabilities) and a strong Telecom domain background. The ideal candidate will be responsible for designing, implementing, and optimizing ServiceNow solutions while leveraging AI-driven automation to enhance business processes and user experience. Key Responsibilities: Design and architect end-to-end Serv

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Contract

Depends on Experience

Service Delivery Center - Manager ServiceNow

Remote or Charlotte, North Carolina

•

Today

RESPONSIBILITIES: Kforce has a client that is hiring a Service Delivery Center, Platform Manager/Managed Service Delivery Lead - ServiceNow. This role will be remote, with first week onsite at the client's office in Charlotte, NC. Your key responsibilities: As a Manager in Managed Services practice, the ServiceNow Managed Service Delivery Lead is responsible for leading the end-to-end delivery of ServiceNow-based managed services for a key client. This includes overseeing ServiceNow platform op

Contract

$57.20 - $60.17 hourly

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

•

Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

•

Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior ServiceNow Developer Public Trust (Remote MD DC VA) FC

Remote or Washington

•

Today

*Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area in the near future.* We are seeking a Senior ServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The role requires hands-on experience delivering scalable, secure, and upgrade-safe solutions using ServiceNow best practices, with a strong f

Full-time

USD 108,006.00 - 183,610.00 per year

IT Service Desk Support

Remote

•

Today

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

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Contract

Health Information Technology Service Desk Analyst (Remote)

Remote

•

23d ago

Health Information Technology Service Desk Analyst (Remote) (6-month contract) Remote eligible states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Must Have: - Basic Computer Knowledge - Basic Computer Skills (MS Windows based; basic math skills; basic reading skills) Nice to Have: - 1+ year of experience in a position requiring frequent interaction with customers, clients, students and/or p

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Contract

Depends on Experience

IT Service Desk Professional I

Remote

•

17d ago

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duties: We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for Client teammates, partners, and customers.This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets

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Contract

Depends on Experience

Client Partner- Construction Domain

Remote

•

Today

About the RoleOur client is seeking an experienced Account Director IT Services with a strong background supporting clients in the construction, engineering, infrastructure, or built-environment sector. This role is ideal for a client-facing sales and account leader who understands how to grow strategic accounts, manage executive relationships, identify new opportunities, and position technology services that solve real business problems for construction-focused organizations. Key Responsibilit

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Full-time

Depends on Experience

Sales Executive (Healthcare)

Remote

•

23d ago

Qualitest is currently looking to hire a Sales Executive (Healthcare) for a US-based opportunity. Please find the detailed requirements below and share relevant profiles with a similar background at the earliest. Location: US Remote with travel (preferably East Coast / Midwest / California) Key Responsibilities: Drive new logo sales for IT quality assurance solutions within Healthcare & Life Sciences (HCLS).Understand industry trends, challenges, and opportunities to build tailored sales and ma

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Full-time

$160,000 - $200,000

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IT service management jobs in Boston, MA, USA