IT service management Jobs in New York

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Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

Manager, IT Telecommunication Services & Expense Management

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description JOB TITLE: Manager, IT Telecommunication Services & Expense Management SALARY RANGE: $146,330 - $172,718 HAY POINTS: 805 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Telecommunication Services & Expense Management LOCATION: Vario 2 Broadway New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required) This position is eligible for telework which is currently two days per week. New hires are eligible to apply 30 days after their effective date

IT Service Delivery Manager

Johnson & Johnson

Remote or New Brunswick, New Jersey, USA

Full-time

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Infrastructure Engineer

Genzeon

New York, New York, USA

Contract

About Genzeon Delivering excellence in IT services and solutions for the retail and healthcare sectors. Genzeon is a leading provider of intelligent automation, security, compliance, cloud, and managed services. Our healthcare capabilities integrate data systems, facilitate information flow, and leverage interoperability to improve clinical and operational outcomes. Genzeon empowers retail enterprises with multichannel IT solutions that deliver a personalized experience for consumers. Genzeon ha

IT Service Specialist 2

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Technology Risk & Controls Lead- IT Risk / Information Security / Regulatory Change Management

JPMorgan Chase & Co.

Jersey City, New Jersey, USA

Full-time

Job Description Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Technology Risk & Controls Lead- IT Risk / Information Security / Regulatory Change Management in the Corporate Sector- Cybersecurity & Tech Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will have the opportunity to lead a Legal & Regulatory Chang

Senior Oracle SME/DBA

Enterprise Engineering

New York, New York, USA

Contract

Senior Oracle SME/DBA 3-4 Days on site Will work in NYC, NY and Jersey City Long Term Consulting Opportunity Education Bachelor or higher degree from a US college. Skills Requirement 10+ years' experience in working in IT services organization. At least 8+ years of Oracle Database experience Knowledge, Understand the ITIl process. In client facing role(s) for at least 3 years. Excellent Documentations skills in MS SharePoint 2010 /2013 Mandatory skills Oracle administration required skill

IT Risk Management Senior Analyst

City National Bank

Hoboken, New Jersey, USA

Full-time

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga

IT Asset Management Control (Hybrid 3 days/week) Jersey City, NJ ORRaleigh, NC

Stellent IT LLC

Jersey City, New Jersey, USA

Contract, Third Party

IT Asset Management Control (Hybrid 3 days/week) Location: Jersey City, NJ OR Raleigh, NC Visa: Mode of Interview: Virtual Job Description: Must have experience in IT Asset Management processes, risks, and controls, specifically focused on End of Life and Configuration Management processes and controls Understanding of documentation requirements to evidence control operation in highly regulated FSI environment Excellent communication skills in high-stress, fast-paced environment Experience in S

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

VP, IT Business Analyst Manager - Asset Management (Sales & Marketing)

TIAA

Woodbridge Township, New Jersey, USA

Full-time

IT Business Analyst Manager As a part of the Sales & Marketing Technology Team in Nuveen, this role reports to the Head of Sales and Marketing Technology, IT Business Analyst Manager - Asset Management (Sales & Marketing). The primary responsibility of this role will be to manage the analysis of business and information needs to design optimal systems solutions. This job provides information technology support to business systems, analyzes processes, and assists in problem resolution and report

Principal IT Business Management

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Lead IT Business Management Associate

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Value Engineering Project Manager - Value Engineering

City of New York

New York, New York, USA

Full-time

Company Description Job Description TASK FORCE: Value and Asset Management UNIT: Value Engineering JOB TITLE: One (1) Value Engineering Project Manager CONTROL CODE: TVA-23-02 SUMMARY: The Mayor's Office of Management and Budget (OMB) is the City government's chief financial agency. OMB's staff of analysts and experts assembles and oversees the Mayor's expense and capital budgets, which fund the services and activities of approximately 90 City agencies and entities. OMB is also responsibl

Lead Director, IT Service Delivery

CVS Health

New Jersey, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

IT Product Manager, Bureau of Enterprise Technology Business Solutions

City of New York

Queens, New York, USA

Full-time

Company Description Job Description Division and Job Summary: The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a IT Product Manager to join its award-winning, innovative technology team in revolutionizing public health IT. Technology Bureau of Technology Strategy and Project Management

Cyber Risk Analyst, Office of Chief Information Officer

City of New York

Queens, New York, USA

Full-time

Company Description Job Description The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - Collaborate with cross-functional teams to identify and assess cybersecurity risks associated with digital operations, applications, cloud solutions, firewalls, IoT devices, software, custom development, and

Senior Project/Program Manager

Raas Infotek LLC

Jersey City, New Jersey, USA

Contract

Job Title: Senior Project/Program ManagerExperience: 12+ YearsLocation: [Jersey City (NJ)]Job Type: Full-time (only W2)Department: Project Management Office (PMO) / IT / Business OperationsCertifications: Must required Job Summary:We are looking for a highly experienced and strategic Senior Project/Program Manager to lead large-scale, cross-functional programs from inception to delivery. This role requires a deep understanding of project management methodologies, exceptional stakeholder communic

Regional Support Engineer - NY/NJ

Stanley Black and Decker

Remote or New York, New York, USA

Full-time

Regional Support Engineer - NY/NJ - Remote 25% Travel Expected New York, NY, United States Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World . Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some