IT service management Jobs in New York

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IT Service Management (ITSM)

Kforce Technology Staffing

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Remote or Chelmsford, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a fully remote IT Service Management (ITSM). REQUIREMENTS: * Bachelor's degree or equivalent work experience * ITIL V3 foundation or higher certification preferred * 5+ years of relevant work experience in Information Technology with at least 3 years of experience in a Service Management team required * 5+ years of relevant ITIL experience preferred * Experience managing and utilizing ServiceNow preferred * Experience working with Infrastruc
Posted 4 hours ago | Updated 1 hour ago

ITSM - IT Service Management Engineer

Javen Technologies, Inc

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Remote

Contract

The Impact You Will Have The selected resource will configure and automate ITSM tools and workflows to optimize service delivery and operational efficiency. As a highly skilled professional, the ideal candidate will design ITSM solutions to ensure the efficient and effective delivery of IT services. This role requires an understanding of ITSM platforms, workflows, processes, and integration techniques, as well as the ability to work collaboratively with various stakeholders to drive continuous i
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Posted 9 hours ago | Updated 5 hours ago

IT Service Management/ ITSM Engineer

Javen Technologies, Inc

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Remote or Saint Paul, Minnesota, USA

Contract

JOB DESCRIPTION: Experience: 3 - 6 years Open to both local and fully remote candidates.The hybrid designation is 2 days onsite per week, Tuesdays and Wednesdays in the Eagan office. The Impact You Will Have The selected resource will configure and automate ITSM tools and workflows to optimize service delivery and operational efficiency.As a highly skilled professional, the ideal candidate will design ITSM solutions to ensure the efficient and effective delivery of IT services.This role require
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Posted 8 hours ago

IT Service Management Engineer --- Eagan, MN / Remote

Javen Technologies, Inc

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Remote or Eagan, Minnesota, USA

Contract

Title: IT Service Management Engineer Duration: 6 months contract+ Location: Eagan MN 55121 (Hybrid) The Impact You Will Have The selected resource will configure and automate ITSM tools and workflows to optimize service delivery and operational efficiency. As a highly skilled professional, the ideal candidate will design ITSM solutions to ensure the efficient and effective delivery of IT services. This role requires an understanding of ITSM platforms, workflows, processes, and integration techn
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Posted 2 days ago | Updated 1 day ago

IT Service Management Engineer

Dahl Consulting

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Remote

Contract

We are seeking a skilled individual to join our team! Dahl Consulting is currently partnering with a leader in the health insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an IT Service Management Engineer for a contract position. Interested? Get more details below! Worksite Location: Remote, MNCompensation: $64.00-$73.00 per hour What you ll do as the IT Service Management Engineer:Design, document and i
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Posted 1 day ago

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage
Posted 10 days ago | Updated 11 hours ago

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage
Posted 10 days ago | Updated 11 hours ago

AVP, Information Technology Service Management (ITSM) Developer

Berkshire Bank

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New York, New York, USA

Full-time

Division: Technology Department: IT-Service Mgmt & Ops Reports to: VP, IT Service Management Status: Exempt Grade: 11 Salary Range: $66,699 - $141,734 Location: Hybrid within MA, CT, NY, VT, RI Purpose/Objective : The AVP Information Technology Service Management (ITSM) Developer serves as the subject matter expert and lead development of the Service Now strategic platform. The developer is responsible for fully understanding best practice within the tool and development/implementation of variou
Posted 15 hours ago

IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

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New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh
Posted 18 days ago | Updated 3 hours ago

Director, QTS IT Resiliency & Service Management

Royal Bank of Canada

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Hoboken, New Jersey, USA

Full-time

Job Summary Job Description What is the opportunity? We are seeking a strategic and technically grounded leader to oversee IT Resiliency and Service Management for the Capital Markets technology portfolio. This role plays a critical function in maintaining the operational integrity of key business services through disciplined disaster recovery (DR) planning and robust service management practices. You will drive the DR testing strategy, ensure year-round compliance, and lead coordination across
Posted 15 hours ago

IT Service Management Analyst (Remote)

First Citizens Bank

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Remote or Raleigh, West Virginia, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manageme
Posted 15 hours ago

ServiceNow Expert IT Service Management & Integrations

Innovecture

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Remote

Full-time

Job Title: ServiceNow Expert IT Service Management & Integrations About the Role We are seeking a highly skilled ServiceNow Expert with strong expertise in IT Service Management (ITSM) and proven experience in integrating ServiceNow with multiple modules and third-party applications. The ideal candidate will be responsible for designing, configuring, customizing, and implementing ServiceNow solutions to meet business requirements while ensuring seamless integration across the enterprise ecosyst
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Posted 7 hours ago

Sr. Manager, IT Service Operations

Datanomics

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New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th
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Posted 29 days ago | Updated 20 days ago

IT Service Specialist I

City of New York

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The Bronx, New York, USA

Full-time

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec
Posted 60+ days ago | Updated 3 hours ago

Senior SailPoint Engineer

World Wide Technology

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New York, New York, USA

Contract

World Wide Technology is looking for a Senior SailPoint Engineer. This job is part of WWTs Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWTs preferred partners. We are seeking a highly skilled Senior SailPoint Engineer to join our Identity and Access Management (IAM) team. This role is responsible for designing, implementing, and supporting SailPoint IdentityNow/IdentityIQ solutions with a strong emphasis on Identity Lifecycle Mana
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Posted 16 days ago | Updated 7 days ago

Job Title: Senior Application Software Engineer

Quadrant Technologies

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Jersey City, New Jersey, USA

Full-time

About the Role: We are seeking a highly skilled Senior Application Software Engineer with expertise in Java/Kotlin and C++ to join our team focused on enhancing our Windows/macOS desktop applications for modem and network diagnostics. You'll play a key role in building post-processing capabilities for logs generated by leading modem chipsets and RF scanners to enable intelligent network analytics and reporting. Key Responsibilities: Lead the design and development of log post-processing archite
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Posted 1 day ago | Updated 1 day ago

ServiceNow Developer

Idah Tech LLC

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Remote or Jersey City, New Jersey, USA

Contract

ServiceNow Developer- Only W2 Visa: Any visa (No OPT) Should open for relocation anywhere in USA. Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 8+ years of experience in software development, with 2+ years in a lead or senior role. Proven experience with ServiceNow development (Workflows, Catalogs, IntegrationHub, CMDB, etc.). Strong knowledge of JavaScript (ES6+) and ServiceNow scripting APIs. Solid understanding of DevOps principles
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Posted 11 days ago

Technology & Engineering Fellow , IT Service Desk

Metropolitan Transportation Authority

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New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI
Posted 13 days ago | Updated 11 hours ago

Executive Office-IT Asset Management Specialist AVP

Bank of China Limited, New York Branch

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New York, New York, USA

Full-time

Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview This is a mid senior level position wit
Posted 14 hours ago

ServiceNow Certified Master Architect

P2PSoftTek Inc

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Jersey City, New Jersey, USA

Contract, Third Party

Key Responsibilities: Design, architect, and implement enterprise-level ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps). Establish and enforce architectural standards, governance, and development best practices across platform teams. Define data model extensions, custom applications, and integration patterns using REST, SOAP, MID Servers, and IntegrationHub. Lead performance optimization, instance scalability, upgrade planning, and version migrations. Build reu
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Posted 7 days ago