IVR Architect jobs in New York, NY

Remote

•

6d ago

Role: IVR Architect Location: Remote Duration: Long Term Job Summary: We are seeking an experienced IVR Architect to lead the modernization and migration of legacy IVR/VXML applications to cloud-native conversational AI platforms such as Microsoft Dynamics 365 Contact Center, Google Dialog flow CX, Kore.ai, or Amazon Lex. This role requires a strategic thinker with deep technical expertise in IVR architecture, conversational AI, and scalable enterprise voice solutions. Required Skills & Experien

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Contract, Third Party

Depends on Experience

IVR Architect

Remote

•

7d ago

Job Summary: We are seeking an experienced IVR Architect to lead the modernization and migration of legacy IVR/VXML applications to cloud-native conversational AI platforms such as Microsoft Dynamics 365 Contact Center, Google Dialogflow CX, Kore.ai, or Amazon Lex. This role requires a strategic thinker with deep technical expertise in IVR architecture, conversational AI, and scalable enterprise voice solutions. Key Responsibilities: Define and drive solution architecture for migrating legacy IV

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Contract, Third Party

Depends on Experience

Voice Phone Cloud Contact Center Architect and (IVR or "Interactive Voice Response")

Remote or Hybrid in Middletown, Pennsylvania

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7d ago

Role is Voice Phone Cloud Contact Center ArchitectInterview type is Video and In-Person Position is: Hybrid (Candidate Must be 2hrs Driving Distance from Middletown PA)Location: Middletown PA (Job involves Local Travel to different nearby locations)Start Date: 10/20/25 & End Date: 06/30/26 Short DescriptionVoice Phone Cloud Contact Center Architect**Hybrid (mostly remote) -- candidates must be 2 hours or less from Middletown, PA** Complete DescriptionDescription of Duties Design and implemen

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Full-time

Depends on Experience

Product Owner with IVR

Remote

•

6d ago

Product owner with Voice PO Twilio Understanding of end-to-end contact center functionalitiesExposure to Twilio IVR and Insights reporting will be a bonusGood communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholdersUnderstanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria s Task ownership and Accountability of product processes and deliverablesEmpathet

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Contract

Depends on Experience

IVR Developer

Remote or New Jersey

•

Today

IVR Developer with Dialog Flow Key Responsibilities: Design, develop, and deploy IVR systems integrated with Dialogflow and Google Cloud Platform Build and maintain XA-based solutions for availability and scale Collaborate with UX/product/engineering teams to define user flows Optimize IVR/NLP workflows and troubleshoot technical issues Ensure system reliability, security, and cloud compliance Document designs and participate across SDLC (Agile) Must-Have Qualifications: 7+ years of experience

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Contract

Project Manager(IVR and CHAT deployment)

Remote

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15d ago

Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale and service. They are now looking to add to the their team and are looking to hire a "Project Manager " . This role will be 100% Remote. The candidates should ideally: Have experience working with IVR deployments, Chat deployments, or both. Both being preferred, but not required. At least one will be a plus.Have experience working with Genesys Cloud, Salesforce as a CRM, or both.

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Contract

$50 - $55

Genesys Chatbot consultant/IVR Developer- Remote

Remote

•

7d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Contract, Third Party

Depends on Experience

IVR Chatbot Developer

Hybrid in Newark, New Jersey

•

Today

At-a-Glance: Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.Position Type: Contract Hybrid (Hybrid - Newark)Required: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Ge

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Contract

$85 - $90 hr

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IVR Architect jobs in New York, NY, USA