IVR Developer Jobs in Dallas, TX

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Genesys IVR Developer (Only W2)

Smart Source Technologies

Plano, Texas, USA

Contract

Genesys IVR Developer Plano, TX Pay Rate: $60- $65 /hr W2 Duration: 6 - 12 months contract Job description 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications anSystemsStrong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and ReportingWorking experience on Major Genesys and NICE

Senior IVR Engineer | Remote | Contract

Walker Healthforce

Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and

Director of Software Engineering - Self-Service and IVR Platforms

JPMorgan Chase & Co.

Plano, Texas, USA

Full-time

Job Description If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Operations Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex

Automation IVR QA Testers

Keylent

Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre

CX Architect (IVR)

Genius Business Solutions

Remote

Third Party, Contract

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G