Knowledge base Jobs in Massachusetts

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Technical Support Specialist (Hybrid)

Vanderbilt University

Remote or Nashville, Tennessee, USA

Full-time

Job Description Position Summary: The Technical Support Specialist at Vanderbilt University is tasked with addressing moderately complex technical challenges faced by the university community. This position plays a critical role in providing effective resolutions primarily through remote support. The specialist possesses a deep understanding of the university's software and hardware systems, enabling them to educate users on functionality and effectively troubleshoot diverse technical issues.

Senior Software Engineer, AI

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Senior Software Engineer, AI - Westlaw AI We are looking for a highly motivated and experienced Senior Software Engineer to become part of our dynamic and innovative team focused on developing content centric AI-driven solutions for legal professionals, including our flagship product, Westlaw. In this role, you will be responsible for designing and developing both user interfaces and backend services using a micro-frontend architecture. You will utilize technologies such as Java, React/Angular,

Principal Engineer

POWER Engineers, Inc

Remote or Meridian, Idaho, USA

Full-time

Principal Engineer Job Summary POWER Engineers, Member of WSP is seeking a senior-level electrical engineer to work as a Principal Engineer in the Power Delivery Substation Specialty Services Department in our Substation Business Unit (SBU). This individual is expected to independently develop and apply advanced engineering techniques, concepts, and approaches to unique engineering problems. This principal technical advisor role will lead in assimilating and disseminating complex engineering co

Senior System Security Engineer

Draper

Cambridge, Massachusetts, USA

Full-time

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas

Manager Data Science, Generative AI - Hybrid

Carmax, Inc.

Remote or Richmond, Virginia, USA

Full-time

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Data Science Manager - Generative AI About this Job As a Data Science Manager on the Generative AI team you'll have the opportunity to shape the way that CarMax uses generative AI to create value across the company. The pace of innovation in the AI space today means that keeping up with the industry innovation and ensuring it can be applied effectively across the enterpri

IT Support

ACL Digital

Massachusetts, USA

Full-time

Provide a summary of the job's primary function: is seeking a detail-oriented and proactive AI Operations Specialist to join our IT team. The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deli

Senior Scrum Master

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

This role offers a hybrid work schedule; with the flexibility to work remotely two days a week. We recommend that you attach relevant certificates to your job application, as we validate certificates, last degree earned, and employment history as part of our screening process. At M&T Tech, we're a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We're not your stereotypical suit and tie bankers: we're an innovative team of leading tech exp

Senior Software Engineer (Backend) - Materia AI

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Senior Backend Engineer, Materia AI Are you excited about building AI-driven software that redefines how professionals work? Join a dynamic and highly skilled team at Thomson Reuters, where we combine the agility and innovation of a startup with the stability and resources of a global leader. As a Senior Backend Engineer, you will play a pivotal role in developing AI-powered systems that enhance accounting workflows through automation, intelligence, and seamless orchestration. About the Role:

Associate Director, Software Engineering

Chewy

Boston, Massachusetts, USA

Full-time

Our Opportunity: Our Opportunity: Chewy is hiring an Associate Director/Software Development Manager for our Customer Care Technology team in BOS/FLL/MSP/SEA. Thisteam is responsible for the applications used by CC agents to provide best in class customer service to our customers. As an AD, you will be responsible for a team of engineers who will deliver tools and insights to build the Chewy award winning Customer Care experience. This is a high-profile position that will have exposure across

Azure Virtual Desktop Engineer

Virginia Jobs

Virginia, USA

Full-time

Department: Information Technology Classification: Info Technology Spec 2 Job Category:Classified Staff Job Type:Full-Time Work Schedule:Full-time (1.0 FTE, 40 hrs/wk) Location: Fairfax, VA Workplace Type:Hybrid Eligible Pay Band:05 Salary:Salary commensurate with education and experience Criminal Background Check:Yes About the Department: Computing Services (CS) is responsible for the delivery and operational support of desktop imaging, application packaging and delivery, and management of endp

Group Director of Signal and Train Control Engineering

HNTB Corp

Chelmsford, Massachusetts, USA

Full-time

What We're Looking For The Group Director of Signal and Train Control Engineering will have overall responsibility for operations and delivery for the signals practice working with the Massachusetts Rail and Transit Practice Leader. This role will communicate and coordinate with other rail and transit positions including track, communications, traction power, OCS, operations modeling, operations management, and fleet and facilities. The Group Director of Signal and Train Control Engineering will

Technical Support Specialist

Becton Dickinson & Company

Remote or Pleasant Prairie, Wisconsin, USA

Full-time

Job Description Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities

Cyber Security Analyst

Milestone Technologies, Inc.

Remote

Full-time

Company Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The com

Service Desk Support Specialist | Onsite | Chattanooga, TN | Contract

Walker Healthforce

Remote

Contract

Service Desk Support Specialist| 2 Years of Experience | Onsite| Chattanooga, TN | Contract Walker Healthforce is seeking a Service Desk Support Specialistwith 2 Years of Experience to support a healthcare clientbased out of Chattanooga, TN. This is a 3-monthcontractopportunity. START DATE: ASAP HOURS/SCHEDULE: M-F; 8 AM - 5 PM WORKER TYPE: Full-Time W2 CORE REQUIREMENTS:Associates Degree or equivalent, relevant work experience is required.2 years of end-user technical and/or call center expe

GenAI ML/MLOps Engineering Lead (Remote or Hybrid)

S&P Consultants

Remote or New York, New York, USA

Full-time

About the Role: Grade Level (for internal use): 11 About the Role: We are seeking a Lead/Associate Director of ML & MLOps Engineering - GenAI to join our ML team within the Data Science COE at S&P Global focusing on building Generative AI solutions. You will lead the engineering activities for building production grade generative AI solutions, play a pivotal role in implementing our machine learning engineering operations to ensure the seamless deployment, monitoring, and management of our ma

Senior Cloud Support Engineer - Security

Snowflake Inc.

Remote or Dublin, California, USA

Full-time

Where Data Does More. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning i

Epic EMR Help Desk Consultant

SRI Tech Solutions

Remote

Contract, Third Party

Note: Consultants need to be flexible to work in any shift timings Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is required)IT awareness & Helpdesk tool experience

Snowflake Architect

Pegasys Information Technologies

Remote

Contract, Third Party

Hi Please find below requirement. Sr. Data Architect Remote Duration: 6 Weeks Overall 15 years' experience with Data background.Has a broad knowledge-base on RDBMS, SQL, ETL tools, BI tools, AnalyticsHas the ability to guide the Snowflake usage & Architecture, is able to articulate best practices, is able to identify sub-optimal design or implementation of an existing instance; conversant with recent features & development of Snowflake. Warm Regards, Santhosh G Account Manager Direct: Email:

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Epic EMR Help Desk

Talent Groups

Remote

Full-time

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience