Knowledge base Jobs in New York, NY

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Service Desk Lead

Hexaware Technologies, Inc

•

Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics
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Posted 36 days ago | Updated 7 days ago

Senior Service Desk Technician -100% Onsite - Permanent Residents Only

Stone Search

•

Jersey City, New Jersey, USA

Full-time

The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities Advanced Technical SupportTroubleshoot and resolve complex hardware,
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Posted 60+ days ago | Updated 12 days ago

Sr. Deskside Technician

Stefanini

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New York, New York, USA

Full-time

Who we areStefanini is a privately held $1.5 B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been recognized as a Visionary in the 2025 Gartner Magic Quadrant for Outsourced Digital Workplace Services, and our 35,000 employees are located across 41 countries Communicate professionally with client, team, and management. The individual must po
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Posted 16 days ago | Updated 5 hours ago

Workday Finance Service Center Manager

RMS IT Solutions Inc

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Remote

Contract

Job Title: Workday Finance Service Center Manager Location: Remote Duration: 3 Months (Possible Extension) Job Summary: We are looking for a Workday Finance Service Center Manager to support a Higher Education client that recently went live with Workday Financials. This is a post go-live support role focused on managing and improving finance ticket operations not a technical or integration role. You will lead the service center team, organize ticket management using TeamDynamix, and implement be
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Posted 1 day ago

CX Contractor

Xoriant Corporation

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Remote

Contract

Job Title: CX Contractor Location: Mountain View, CA (Remote) Duration: 3 Months Industry/Background Preference: CX Content Writing background is big plus but not required Education: College degree with 3+ years eperience / 7+ years of equivalent experience Must Have s: This role is with Consumer Content TeamInclude writing sample if anyTraining will be provided on AI Content writingContentful CMS experience is requiredCreating internal documentationStrong attention to detailsCustomer Support Co
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Posted 41 days ago | Updated 16 hours ago

Technical Writer

SelSoft Inc.

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Remote

Contract

We have an opening for the position below. If you are interested in this opportunity kindly share your updated resume with details. Role : Technical Writer (with Video Editor) Location : NYC, NY/Pittsburgh PA (3 days a week onsite(100% Onsite)) Relevant Experience: 9+ Years Roles and Responsibilities: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials.Collaborate with developers, engineers
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Posted 2 days ago

Oracle Service Cloud with Genesys Cloud CX Experience (CRM Lead) - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: Oracle Service Cloud with Genesys Cloud CX Long term contract REMOTE Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business
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Posted 1 day ago | Updated 15 hours ago

AI Architect

Oscar Technology

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Remote

Full-time

AI Architect - Fintech Innovation Location: Austin, Texas About Us: This role is with is an emerging fintech organization undergoing a significant and exciting digital transformation. They're committed to modernizing their technology and processes to deliver innovative solutions in the Point-of-Sale (POS) space, moving away from traditional physical touchpoints and creating seamless and digital-first interactions. They're seeking a talented and innovative AI Architect to lead the development
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Posted 21 days ago | Updated 2 hours ago

Relativity Server Administrator

Hexaware Technologies, Inc

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Remote

Full-time

Position: Relativity Server Administrator Location: 100% Remote Hiring: Contract / Fulltime Mandatory Skills: L3 Relativity Exp with Ediscovery. Overview: We are seeking an experienced Relativity Server Administrator & Level 3 Support Engineer. You will be responsible for the end-to-end administration of Relativity Server infrastructure and act as the technical escalation point for advanced troubleshooting and performance optimization. Key Responsibilities: Administer, configure, and maintain
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Posted 16 days ago | Updated 1 day ago

AEM Front End Developer

Techno-Comp, Inc.

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Bernards, New Jersey, USA

Third Party, Contract

Job Title: AEM Front End Developer Work Location: Basking Ridge, NJ / NY / FL / Denver, CO (Hybrid Work Model 3 Days in a Week Onsite) Duration: Long Term Contract Job Description: AEM Authoring how the component functions, how to debug the issues. Components are already built. There are day to day updates. Authoring is making changes as and when needed, and fixing issues, debugging. Multi brand experience is a huge plus. Front end technologies: HTML, CSS, JavaScript, and jQueryReact JS is a
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Posted 60+ days ago | Updated 17 hours ago

M6 Java Developers

The Brixton Group

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Remote

Contract, Third Party

Job Description: 3-5+ years of hands-on experience in Oracle Metasolv (M6) and Java-based application development using Spring Boot and Microservices architecture to oversee development and production support tasks. The ideal candidate should have a strong understanding of telecom inventory and order management systems, with proven experience in troubleshooting, task flow verification, background server monitoring, and application log analysis. Key Responsibilities: Investigate task fallouts, id
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Posted 15 days ago

MES Business System Analyst

ClifyX

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Remote

Third Party, Contract

Job title: MES Business System Analyst Work Location with Zip code: California City, CA 93505 (Willing to consider remote for exceptional talent) Duration of the project: 12 Months Minimum years of experience required: 8-10 Years Experience: Minimum 5 years in MES (Manufacturing execution system Discrete, Hi-Tech/Semiconductor) Key Responsibilities: 1. Implement and manage MES systems in semiconductor manufacturing environments. 2. Coordinate and direct all testing phases (UAT, Integration, S
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Posted 14 days ago | Updated 1 day ago

Lead Full Stack Developer

Hexaware Technologies, Inc

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Remote

Full-time

Role : Lead Full Stack Developer Location : Remote (EST hours) Hire Type : Fulltime JOB DUTIES & RESPONSIBILITIES: Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team. Participate in daily project scrum meetings and provide daily personal status report. Create user documentation for completed solutions. Work with support team to resolve production support issues. Mentor the junior de
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Posted 51 days ago | Updated 2 days ago

SAP CCO

SANS

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Remote

Contract, Third Party

Job Title: SAP CCO SupportLocations: Orlando, FLPosition Type: RemoteJD:Requirements:Experience: Proven experience in SAP CCO support and troubleshooting.Technical Skills: Strong knowledge of SAP system administration, configuration, and customization.Problem-Solving: Excellent analytical and problem-solving skills.Communication: Ability to communicate effectively with both technical and non-technical stakeholders. Responsibilities: Technical Support: Act as the primary point of contact for SAP
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Posted 12 days ago

Senior Infrastructure Engineer/Architect (AWS Workspaces)

MethodHub

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Remote

Full-time, Third Party

Senior Infrastructure Engineer/Architect (AWS Workspaces) Location: 100% Remote (US-based) Duration: 12 months Job Summary: We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-
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Posted 1 day ago | Updated 12 hours ago

Sr AWS Infrastructure Engineer

Teknoviq Solutions

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Remote

Contract

Sr. AWS & Application Virtualization Engineer/Architect Job Summary: We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-functional collaboration. This is a remote role with flex
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Posted 15 hours ago

Mainframe Administrator

Big Apple Infotech

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Remote

Contract, Third Party

Hello Professionals, Greetings From Big Apple Infotech! Role: IBM Mainframe Administrator Location: USA, Remote (Needs to travel to client site when required by the client) Duration: Long Term Contract Experience: 8+ Yrs Needed Job Summary: We are seeking an IBM Mainframe Administrator with expertise in data center migration,consolidation, and modernization. This role is responsible for planning, executing, and optimizing mainframe migrations while ensuring high availability, minimal downtime, a
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Posted 2 days ago | Updated 1 day ago

Contract FIX Onboarding and Production Support Specialist

Shulman Fleming

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New York, New York, USA

Contract

Contract FIX Onboarding and Production Support Specialist MUST be local to New York City 5 days onsite to start but will evolve into hybrid after 6 months. Hands-on FIX Onboarding and Production Support Specialist who will be part of our Equity IT DevOps team supporting Equities, Options, Futures and Post trading allocations. The ideal candidate should have strong technical background with experience working with FIX Protocol and troubleshooting associated technical issues. Responsibilities: Mai
Posted 60+ days ago | Updated 21 days ago

CRM Lead With Oracle Service Cloud & Genesys

CA-One Tech Cloud Inc.

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Remote

Contract, Third Party

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co
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Posted 2 days ago

Genesys & Oracle Cloud developer

Digital Minds Technologies Inc.

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Remote

Contract

Job Title: Genesys & Oracle Cloud developer Location: Remote Duration: Long term contract Job Description: Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems.This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.Job expectation : Lead ons
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Posted 1 day ago | Updated 17 hours ago