Level 2 Support Technician Jobs in Raleigh, NC

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ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Posted 5 days ago | Updated 6 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Posted 5 days ago | Updated 6 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Raleigh, NC Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide
Posted 9 days ago | Updated 6 hours ago

Cloud Support Technician, O365 (RapidScale)

Cox Communications

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Raleigh, North Carolina, USA

Full-time

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help businesses simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, a
Posted 4 days ago | Updated 12 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 10 days ago | Updated 6 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 12 days ago | Updated 6 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 1 day ago | Updated 6 hours ago

Cloud Support Technician

3i People, Inc.

•

Raleigh, North Carolina, USA

Contract

< class="fw-bold">Job DescriptionWe have a position for a Cloud Support Technician with one of our clients in Atlanta, GA for an initial contract duration of 11 months. No third party candidates considered for this position. Primary Responsibilities and Accountabilities: Maintain multiple customer environments.Work 40+ hours a week.Update and Manage ticket backlog based on internal policies.Crisis Management - Identify any high priority issues and escalate to next level.Provide a Customer-First
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Posted 8 days ago

IT Desktop Support Technician - Desktop Admin Experience

Sky Systems, Inc. (SkySys)

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Cary, North Carolina, USA

Contract

Job Title: IT Desktop Support Technician - Desktop Admin Experience Job Type: 2 days onsite Job Location: Cary, North Carolina, USA Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements Experience in installing, technical troubleshooting and fixing desktops, prin
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Posted 11 days ago

Support Technician 2

Rapisource LLC

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Remote or Austin, Texas, USA

Third Party, Contract

Solicitation Reference Number: 2025C0017 Direct Client: Texas Department of Family and Protective Services Working Title: Support Technician 2 Work Location: Austin, Tx - Telework JD: The Worker provides technical assistance and support for application problems, which may include: Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Assisting in the design, development, and maintenance of various system applications.Maintai
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Posted 1 day ago

Application Support Technician

Innosoul inc

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Remote

Contract, Third Party

Job ID: TX-2025C0017 Remote/Local TX Govt Application Support Technician with user assistance, Sharepoint, software troubleshooting, SQL, IMPACT/PACES/ABCS/NEICE/Provider Portal/SSCC/Community Based Care and Salesforce experience Location: Austin, TX (DFPS)Duration: 2 MonthsPosition: 2 Skills:4 Required Experience with user assistance and support for application issues4 Required Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint and Sharepoint)3 Required Experience with assist
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Posted 1 day ago

Field Service Technician

Verito Solutions

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Raleigh, North Carolina, USA

Full-time, Contract, Third Party

Job Title: Contract Field Service Technician Location: Railegh, North Carolina Key Responsibilities: - PLC Programming: - Develop, test, and implement PLC programs for various automation systems. - Troubleshoot and resolve issues related to PLC hardware and software. - Collaborate with clients to understand their automation needs and provide customized solutions. - Robot Programming: - Program and configure industrial robots for various applications. - Perform routine maintenance and troubles
Posted 15 hours ago | Updated 8 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 10 hours ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

Remote

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 3 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
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Posted 5 days ago | Updated 2 hours ago

Application Support Technician in Austin, TX (Remote) only local to Texas

Esolvit, Inc.

•

Remote

Contract

Job title: Application Support Technician Location: Austin, Texas (Telework- local to Texas only) Duration: Long term Visa: GCH, GC-EAD, H1B s Client: 2025C0017- DFPS- Texas Department of Family and Protective Services The Worker provides technical assistance and support for application problems, which may include: Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Assisting in the design, development, and maintenance of
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Posted 12 hours ago

Tier II Technical Support Technician - TST 25-22964

Compu-Vision Consulting, Inc.

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Remote

Contract, Third Party

Job Title: Tier II Technical Support TechnicianLocation: Belvidere, NJ 07823Duration: Contract (6+ months, with potential extension up to 1 year) Job Overview:We are seeking an experienced Tier II Technical Support Technician to provide advanced IT support across a network of library locations, with an initial focus on a primary branch that requires dedicated assistance. The role involves diagnosing and resolving technical issues, supporting print management systems, maintaining IT infrastructur
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Posted 7 days ago | Updated 20 hours ago

IT Support Technician- remote

Calance

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Remote or Rochester, New York, USA

Contract

Job Summary: We are seeking a skilled and detail-oriented IT Technician to support and maintain our Microsoft Exchange environments, assist in server migrations, and manage on-premises infrastructure. The ideal candidate will have hands-on experience with Enterprise Vault, strong troubleshooting skills, and the ability to work efficiently within a ticketing system. This role is crucial in ensuring the stability, security, and performance of our internal systems during key infrastructure projects
Posted 6 days ago | Updated 6 hours ago

Field Support Technician/Hybrid Remote

Motion Recruitment Partners, LLC

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Remote or King of Prussia, Pennsylvania, USA

Full-time

We are seeking a reliable and skilled Field Support Technician to join our clients team. This position will involve providing on-site technical support, troubleshooting, and maintenance services to ensure the smooth operation of hardware and software systems. As a Field Support Technician, you will be responsible for resolving technical issues, providing customer service, and assisting with installations, upgrades, and repairs. Key Responsibilities: Provide on-site technical support and trouble
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Posted 56 days ago | Updated 5 hours ago

IT Support Technician (EHR- Healthcare)- Contract to Hire (Only W2) - Fully Remote (EST& CST ONlY)

Elite Technical

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Remote

Full-time

IT Support Technician (Healthcare) Elite Technical is seeking a highly motivated and skilled IT Support Technician, who has basic knowledge of the Healthcare Industry and any EHR platform. The IT Support Technician will play an integral role in maintaining, optimizing, and securing our client-s IT infrastructure while ensuring compliance with healthcare regulations. Reporting directly to the Director of Data and Technology, this role is pivotal in ensuring seamless IT operations that support the
Easy Apply
Posted 1 day ago | Updated 1 day ago

Desktop Support Technician, IT Operations

Tesla Motors

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Remote or Palo Alto, California, USA

Full-time

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. This role will be primarily evening shift
Posted 60+ days ago | Updated 10 hours ago