Senior Genesys Engineer Jobs

21 - 40 of 56 Jobs

Genesys DeveloperJob Title - Genesys Developer

CaresoftCompany Name - Caresoft

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New York, New York, USA

Contract, Third Party

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars. Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication p

Genesys DeveloperJob Title - Genesys Developer

BuautCompany Name - Buaut

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Charlotte, North Carolina, USA

Contract

Genesys developer should be able to design, develop, and maintain Genesys-based contact center solutions to meet business requirements.This includes tasks like developing, customizing and configuring IVR flows/call flows, integration with external systems, and troubleshooting issues.Knowledge of different Genesys features like co-browsing/Agent assist/co-pilot and other AI features.

Genesys CX Architect (IVR)Job Title - Genesys CX Architect (IVR)

Resource Point LLcCompany Name - Resource Point LLc

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Remote

Contract, Third Party

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re

Genesys Cloud ArchitectureJob Title - Genesys Cloud Architecture

Yochana IT SolutionsCompany Name - Yochana IT Solutions

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Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o

Contact Center Data and AI Architect - GenesysJob Title - Contact Center Data and AI Architect - Genesys

Nasscomm, Inc.Company Name - Nasscomm, Inc.

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Phoenix, Arizona, USA

Third Party, Contract

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.Collaborate with data architects to e

Genesys Cloud DeveloperJob Title - Genesys Cloud Developer

ACL DigitalCompany Name - ACL Digital

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Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset

Genesys ArchitectJob Title - Genesys Architect

YoungsoftCompany Name - Youngsoft

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Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Genesys Cloud Contact Center SMEJob Title - Genesys Cloud Contact Center SME

Brezo Business Solutions LLPCompany Name - Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem

Genesys ArchitectJob Title - Genesys Architect

Sage IT IncCompany Name - Sage IT Inc

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Arkansas, USA

Full-time, Third Party, Contract

Genesys Lead Architect Charlotte, NC & Dallas, TX Onsite Contact Need someone who can do onsite from Day-One onsite for Hybrid. Thanks Abhinov Dara

Genesys DeveloperJob Title - Genesys Developer

Innova Solutions, IncCompany Name - Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gen

Genesys DeveloperJob Title - Genesys Developer

Innova Solutions, IncCompany Name - Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone

Genesys Cloud Technology Architect - Manager - 64740941Job Title - Genesys Cloud Technology Architect - Manager - 64740941

CognizantCompany Name - Cognizant

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Phoenix, Arizona, USA

Full-time

About the role As a Genesys Cloud Technology Architect, you will make an impact by implementing robust Genesys Cloud solutions. You will be a valued member of the Genesys Cloud team and work collaboratively with other stakeholders within the team. In this role, you will: Design and implement robust Genesys Cloud solutions tailored to the Cards & Payments domain ensuring seamless integration with existing systems. Collaborate with cross-functional teams to gather requirements and translate them