Senior Genesys Engineer jobs

Weehawken Township, New Jersey

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Today

Position: Lead CCaaS Engineer (Genesys CX) Location: Weehawken, NJ - Onsite Must Have Skills: Genesys CCaaS development experienceAPI DevelopmentOAuth Responsibilities: Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and multi-channel integrations.Lead end-to-end migration projects from legacy platforms like Avaya, Cisco, and Genesys Engage to Genesys Cloud CX.Develop sophisticated Architect flows for omnichannel interactions includ

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Contract

Depends on Experience

Lead CCaaS Engineer - Genesys CX - Onsite

Remote or Weehawken Township, New Jersey

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Today

Transform customer experience technology as a Lead CCaaS Engineer at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects from legacy platforms, ensuring seamless transitions that enhance operational efficiency and elevate customer interactions. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects

Full-time

Sr. Genesys Developer - Hybrid - State of MI - 151234

Hybrid in Lansing, Michigan

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29d ago

Position: Sr. Genesys Developer- 151234 Location: Lansing MI (Hybrid) Duration: 12+ months MOI: In-person Interview Direct Client: State of MI NOTE: **Passport Number Mandatory** Top Skills & Years of Experience: - 3-5+ years for the overall Genesys administration/IWD support experience - Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years - JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5

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Contract, Third Party

Depends on Experience

MD_IVR Developer - Java/Genesys

Pennington, New Jersey

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13d ago

Innova Solutions is immediately hiring for a Senior Java Developer position Position type: Contract Duration: 12months Location: Pennington, NJ (Hybrid) IVR or Full Stack Dev with some Genesys exp. Ideally looking for someone that has some architect level exp, or understanding of that aspect of the SDLC POSITION SUMMARY As a software Engineer, you will be working with some highly talented IVR developers delivering complex self service solutions for the contact center using Genesys and Nuance t

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Contract

Depends on Experience

Sr. Genesys Developer

Hybrid in Lansing, Michigan

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29d ago

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Third Party, Contract

Depends on Experience

Genesys Cloud Developer - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineering.Responsible for work

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Contract

DOE

Software engineer-Genesys Developer

Remote or Charlotte, North Carolina

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Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Genesys Developer for one of its clients!! Candidates should be willing to work on our W2 ONLY. Job Title: Genesys Developer (Cloud Platform and Contact center ops) Location: Remote EST/CST only. Duration: 12 months Role Type: W2 contract (NO C2C, No 1099) Top Skills: Extensive experience with Genesys cloud platform and contact center operations 5+ years of software development experience S

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USD0 - USD0

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Contract, Third Party

DOE

Sr Consultant, Software Engineer | Genesys Cloud (Contact Center Technologies)

Columbus, Ohio

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Today

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.

Full-time

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Lead Solutions Architect- Genesys Conversational AI

Remote

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Today

Become a part of our caring community and help us put health first The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse scope and complexity ranging from moderate to substantial. Job Description The Lead Solution Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that

Full-time

USD 142,300.00 - 195,700.00 per year

Genesys Cloud Contact Center Tier III Engineer

Remote

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27d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

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Contract

Depends on Experience

Genesys Workforce management (WFM)

Remote

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27d ago

We re looking for a skilled Genesys WFM to be part of our team. This is a 12-month contractual role and is fully remote. Genesys Workforce management (WFM) specialist with following responsibilities: Forecasting: Create accurate staffing plans that account for projected contact volumes and average handle times, considering various agent skills and skill levels. Scheduling: Develop and manage schedules that optimize work performance to achieve operational goals. Real-time Adherence: Monitor rea

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Contract

Depends on Experience

Genesys Composer Routing Developer

Remote

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Today

Our client, a global software company, is looking to hire 3 Genesys Composer Routing Developer for a 3-6 month contract. The consultants will be working remotely supporting routing and another for Engage eservices/ digital. Required Skills: Minimum seven years voice/routing experience (Genesys Composer experience) Experience using Genesys composer to create and maintain complex routing strategies Strong leadership and organizational skills Excellent communication and presentation skills with s

Contract

Genesys Cloud Contact Center Tier III engineer

Remote

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27d ago

We are hiring for Genesys Cloud Tier engineer position. If you are interested please apply with your recent resume.Genesys Cloud Tier engineer 1 year+ contract Location: Remote The consultant should possess extensive Genesys Cloud and Contact Center consulting experience and be able to deliver the technical delivery. The consultant will work closely with customers and partners during all stages of the project lifecycle. The consultant will provide platform configuration guidance and best pra

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Contract

Depends on Experience

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Senior Genesys Engineer jobs