Genesys Cloud Developer-REMOTE

Remote • Posted 8 hours ago • Updated 8 hours ago
Contract Independent
Contract W2
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Genesys
  • cloud
  • CX
  • development

Summary

Genesys Cloud Developer

Key Responsibilities

  • Design and develop complex Architect workflows and IVR applications.
  • Develop custom integrations using Genesys Cloud APIs.
  • Build middleware services and microservices.
  • Design secure API integrations with external systems.
  • Lead technical design sessions and code reviews.
  • Mentor junior developers.
  • Optimize routing, automation, and customer experience workflows.
  • Participate in production support and root cause analysis.

Required Qualifications

  • 5+ years of software development experience.
  • 3+ years of Genesys Cloud CX development experience.
  • Strong experience with JavaScript/TypeScript, Node.js, REST APIs, JSON, OAuth 2.0, and Webhooks.
  • Experience with cloud-native architectures.
  • Strong debugging and performance optimization skills.

Preferred Qualifications

  • Genesys Cloud Developer Certification.
  • Experience with AWS Lambda, API Gateway, and DynamoDB.
  • Experience integrating Salesforce, ServiceNow, Microsoft Dynamics, payment gateways, and AI/Bot platforms.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10156848
  • Position Id: 9013376
  • Posted 8 hours ago
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