Senior Genesys Consultant

Senior Genesys Consultant/ Tech Lead Houston, TX - 5 Days Onsite Rate - DOE Summary: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP plus Workforce Management, Incident Management and DevOps. Key Skills: Genesys Engage / Cloud Queuing/Routin

Senior Genesys Consultant/ Tech Lead Houston, TX - 5 Days Onsite Type : Contract Summary: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP plus Workforce Management, Incident Management and DevOps. Key Skills: Genesys Engage / Cloud Qu

Senior Genesys Consultant / Tech Lead Location: Houston, TX (100% Onsite 5 Days/Week) Employment Type: Full-time / Contract Experience Level: Senior (15+ Years) Role Overview We are seeking a mature, highly experienced Senior Genesys Tech Lead / Consultant to join our team onsite in Houston, TX. This role focuses heavily on Production Support, Incident Management, and System Architecture rather than pure development. The ideal candidate will act as a key technical liaison, managing client relat

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