Senior Helpdesk Support Technician jobs

Madison, Wisconsin

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Today

job summary: This is a hybrid position, so applicants must be current residents of the Madison, Wisconsin area. Roughly 3-5 week onsite training period with a hybrid schedule after that. Hybrid schedule will be alternating between onsite one week and remote the next. Second shift position on Monday - Friday 4:00pm to 12:30am with 30 min unpaid lunch. This is a 24x7x365 support center which is open all Holidays and to ensure adequate coverage an occasional shift in work hours may be necessary.

Contract

USD16 - USD18

Help Desk Support Technician

Durham, North Carolina

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Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

Level 1 Help Desk Support Technician- Weekend Nigh

Creve Coeur, Missouri

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Today

Location: Creve Coeur, MO Salary: $25.00 USD Hourly - $30.00 USD Hourly Description: Level 1 Help Desk Support Technician (Contract) Location: Maryland Heights / Earth City, MO Schedule: Weekend Night Shift, Saturday-Sunday, 7:00 PM - 7:00 AM Duration: Immediate Start through January 2027 Employment Type: Contract About the Role We are seeking Level 1 Help Desk Support Technicians to support a large-scale employee onboarding initiative impacting approximately 17,000 frontline employees. This

Contract

USD 25.00 - 30.00 per hour

Help Desk Support Technician

Portland, Oregon

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW We are currently seeking a talented and motivated H

Full-time

Help Desk Support Technician

Durham, North Carolina

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Today

Full-time

USD 19.00 - 21.00 per hour

Support Technician / Help Desk and Operations

Austin, Texas

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Today

job summary: Position Title: Support Technician 1 (Technical Services, Help Desk and Operations) (2) Level 1 Support Technicians, hereafter referred to as Candidate(s), who meet the general qualifications of Support Technician, Technical Services, Help Desk and Operations. May include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Key Responsibilities: Assist with the manual labor and suppo

Contract

USD20 - USD24

Support Technician / Help Desk and Operations

Austin, Texas

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Today

Contract

USD20 - USD24

Help Desk Support Technician

Rockville, Maryland

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Today

MELE Associates, Inc. is seeking a motivated, customer-focused Help Desk Technician to provide technical support and troubleshooting services to our on-site and remote personnel. Serving as the primary point of contact via phone, email, and instant messaging, you will deliver responsive Tier I/II support, resolve technical issues within established service level agreements (SLAs), and uphold our high customer service standard. ESSENTIAL FUNCTIONS Incident Management & Technical Support: Serve

Full-time

USD 22.00 - 26.00 per hour

Help Desk Support Technician I

Frederick, Maryland

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13d ago

Overview We are seeking a dedicated Help Desk Support Technician I to join our Corporate IT team at our corporate headquarters in Frederick, Maryland. The ideal candidate will have at least one year of experience in supporting Windows computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site at headquarters in Frederick, MD. Responsibilities Provide technical support for Windows operating systems and various software appli

Full-time

USD 25.24 - 28.85 per hour

Help Desk Support Technician

Norfolk, Virginia

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Today

Job Description Endurance IT Services is seeking a T2 Help Desk professional to provide technology support for a non-profit organization and their affiliated entities. This role serves as the primary point of contact for IT support, helping staff resolve technical issues and maintain productivity across hardware, software, and network systems. Location: Norfolk, VA Work Arrangement: HYBRID Key Responsibilities Provide first-level technical support for hardware, software, and application issue

Full-time

USD 55,000.00 per year

Help Desk Support Technician II

Frederick, Maryland

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Today

Overview Edgewater Federal Solutions is seeking a skilled, customer-focused Help Desk Support Technician II to join our Corporate IT team at our headquarters in Frederick, Maryland. This role serves as a trusted technical resource for employees across the organization, helping ensure they have reliable technology, responsive support, and a positive end-user experience. The successful candidate will independently resolve Tier 1 and Tier 2 support issues, take ownership of requests through compl

Full-time

USD 28.85 - 36.06 per hour

Helpdesk Support Technician

New York, New York

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Today

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY. Primary Location: RESEARCH FOUNDATION OF C.U.N.Y. Bargaining Unit: Yes SUMMARY: The

Full-time

USD 71,518.76 - 83,329.20 per year

Support Technician/Help Desk - Level 1

Austin, Texas

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7d ago

Client :Office of the Attorney General of TexasJob Title:Support Technician/Help Desk - Level1Solicitation Reference Number: SupTech130227ITOpsClient Agency:Office of the Attorney General of TexasLocation:William P. Clements State Office Building 300 W. 15th St. Austin, TX 78701Contract Duration:Services are expected to start 10/26/2026 and are expected to complete by 08/31/2027., Total estimated hours per Candidate shall not exceed 1723 hours.Expereince required: 1-4 years (not more than that)P

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Third Party, Contract

Help Desk Technician- MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician - MIDS Transform technology into opportunity as a Help Desk Tech

Full-time

USD 29.52 - 32.63 per hour

Senior Help Desk Technician

Remote or McLean, Virginia

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Today

Job Title: Sr. Help Desk Support Location: Remote Duration: 6 months Pay Rate: $25/HR (W2 Only) Job/Role Description: Provide technical support for a production fleet of ATMs within a 24x7x365 high-availability environment.Provide technical phone support to ATM Field Service Technicians to troubleshoot and resolve technical issues.Support high availability and reliable performance of ATM systems by driving first-time resolution and sustainable issue resolution.Troubleshoot issues and failures r

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Full-time, Contract

USD25 - USD25

Technical Helpdesk & Network Remote Support Agent II

Elk Grove Village, Illinois

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14d ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Role- Technical Helpdesk & Network Remote Support Agent II Location- Chicago IL 60007 (Remote) Duration- 6 Months ContractThis position will be 1st shift and will be working remotely (Friday through Monday, 8:00 a.m. to 6:30 p.m. Eastern with a 30 minute unpaid meal break.) Will need reliable internet at all times and a quiet place to work with no distractions

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Third Party, Contract

$21.5 - $22.5

Help Desk / Desktop Support Technician - Level III

Seattle, Washington

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Today

Position Summary Plateau Group is seeking a Help Desk / Desktop Support Level Technician to support a U.S. Government client in the Seattle, Washington area. This role serves as an escalation point for complex technical issues elevated from Tier I and Tier II support, requiring advanced troubleshooting skills, strong documentation practices, and a commitment to high-quality end-user support within a regulated government environment. Key Responsibilities Provide advanced IT support to end user

Full-time

Senior IT Support Engineer (C-suite Support)

Charlotte, North Carolina

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Yesterday

Our Client, a Business Maunufacturing and Supply company, is looking for a Senior IT Support Engineer (C-suite Support) for their Charlotte, NC location. Responsibilities:Respond to, or create as needed, Incidents, Tasks or forms for all work performed or needed.Respond to and assist customers who reach out directly, making tickets for work performed.Function as a proactive resource, addressing IT issues ahead of when customers could be impacted by them wherever possible.Support hardware, softw

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Contract

$38.62 - $43.62

Help Desk/Desktop Support Field Technician

Pontiac, Michigan

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Today

Description We are looking for a Desktop Support Field Technician to deliver hands-on and remote technical assistance for end users in Metro Detroit. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting Microsoft-based environments, and providing dependable service across desktop and mobile platforms. The position focuses on maintaining productivity through timely troubleshooting, device setup, user support

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Full-time

USD 38.00 - 44.00 per hour

SR. IT TECHNICIAN - Helpdesk

San Antonio, Texas

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Today

Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems.Install a variety of engineering and general purpose software for users.Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems w

Full-time