Service Desk Technician Jobs in Virginia

1 - 20 of 163 Jobs

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk TechnicianJob Title - Service Desk Technician

TechWishCompany Name - TechWish

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Winchester, Virginia, USA

Contract

Role: Service Desk Technician Location: Winchester, VA Hybrid Duration: 9+ Months Long Term Contract Looking for 4+ yrs. candidate with Banking or financial domain experience. Hybrid 10+ days a month Hybrid timings: Mon-Fri 08:00AM -16:30PM EST (OR) Part Time: Tuesday - Saturday 07:00AM - 11:00AM EST Description: Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting.Provide support via web queues, outbound interactions, and emails.Leverage resources to reso

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid roleJob Title - Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion TechnologiesCompany Name - Zillion Technologies

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Winchester, Virginia, USA

Third Party, Contract

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Winchester, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Tech

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid roleJob Title - Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion TechnologiesCompany Name - Zillion Technologies

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Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Deputy Service Desk Manager - Active DoD SecretJob Title - Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

Service Desk LeadJob Title - Service Desk Lead

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support. Oversees the service desk operations, systems, tools, policies, procedures, and practices and creating and managing work schedules, and ensuring staff adhere to process and policy requirements. Serves as the Inciden

1901 Service Desk Q2 2024Job Title - 1901 Service Desk Q2 2024

Apex SystemsCompany Name - Apex Systems

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Norfolk, Virginia, USA

Full-time

Job#: 2021255 Job Description: Apex Systems is hiring for a Service Desk Analyst for our large Government client. This position is on-site in Norfolk, VA. If you are interested in hearing more, please send an updated copy of your resume and a copy of your CompTIA Security + Certification to Job Title: Service Desk Analyst Location: Norfolk, VA PR: $26.03 +4.57 SCA Fringe Benefit Rate Schedule: Must be flexible to work multiple shifts. Will be assigned a specific schedule upon training completio

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Cyber Incident Response Analyst - Service Desk / Active Top SecretJob Title - Cyber Incident Response Analyst - Service Desk / Active Top Secret

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk OperatorJob Title - Service Desk Operator

TentialCompany Name - Tential

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Winchester, Virginia, USA

Third Party, Contract

Service Desk Operator Our fortune 100 credit union client is looking for a Service Desk Operator to join their team on a hybrid schedule in Winchester, VA. Hybrid 2 days/week onsite Mon-Fri 8:30am EST-4:30pm EST The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with sub

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - RJob Title - Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step SystemsCompany Name - Next Step Systems

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Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Enterprise Service Desk ManagerJob Title - Enterprise Service Desk Manager

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk Analyst L1Job Title - Service Desk Analyst L1

HMG AmericaCompany Name - HMG America

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Reston, Virginia, USA

Third Party, Contract

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Sr Service Desk SpecialistJob Title - Sr Service Desk Specialist

TecheadCompany Name - Techead

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Newport News, Virginia, USA

Contract

Sr Service Desk Specialist 12+ Month Contract Local Candidate Only Richmond, VA Techead is seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Our client based in Richmond VA needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and

Service Desk - hybrid (Vienna or Winchester, VA)Job Title - Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT ServicesCompany Name - ALTA IT Services

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Vienna, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service