Service desk Jobs in New York, NY

1 - 20 of 61 Jobs

Service Desk SupportJob Title - Service Desk Support

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co

Service Desk AnalystJob Title - Service Desk Analyst

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for a Service Desk Analyst in Manhattan, NY. The details of the opportunity are below. Description: Service Desk Analyst provide technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL based ITSM processes. Daily Tasks: ? Provide comprehensive IT technical support to user. ? Maintain accurate call information in system ? Escalate more comple

Service Desk LeadJob Title - Service Desk Lead

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metrics

IT Service Desk Technician L2Job Title - IT Service Desk Technician L2

Milestone Technologies, Inc.Company Name - Milestone Technologies, Inc.

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New York, New York, USA

Contract

L2 Service Desk Technician On Site NO C2C or 3rd party applications Location: New York, NY. (On-site M-F) Must be LOCAL no relocation applicants considered. Contract length: 12 months Pay range: $40-43/hr. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Required Skill

IT Service Desk Technician L2Job Title - IT Service Desk Technician L2

Milestone Technologies, Inc.Company Name - Milestone Technologies, Inc.

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Livingston, New Jersey, USA

Contract

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: Be the face of IT to corporate employees in the respective office location. Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc). Oversee the

Service Desk TechJob Title - Service Desk Tech

Compucom StaffingCompany Name - Compucom Staffing

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Remote

Full-time

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wid

Level 1 Service DeskJob Title - Level 1 Service Desk

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Level 1 Service Desk to join their team working remotely or onsite Monday through Friday. Working hours are 9am to 6pm or 8am to 5pm EST. The team is seeking someone who can seamlessly integrate into the team dynamic and provide exemplary service to their clients. REQUIREMENTS: We are specifically seeking individuals who possess excellent communication skills, a strong technical aptitude, and a proactive approach to problem-solving. It's imper

Remote IT Service Desk AnalystJob Title - Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)Company Name - Infinite Computer Solutions (ICS)

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Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl

IT Service Desk Professional I (Call Center)Job Title - IT Service Desk Professional I (Call Center)

iSpace, IncCompany Name - iSpace, Inc

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Remote

Contract

Job Title: IT Service Desk Professional I (Call Center) Location 100% Remote Working Hours Needs to be available to work any shift between 8:30 am - 6:00 pm Eastern Time Must have the ability to work evening, weekend, and holiday coverage as needed and scheduledContact Duration June 2025 October 31, 2025 with possibility of an extension This is more of a call center position with a focus on taking calls related to Coupa, Iprocurement and OMG which are all purchasing and inventory applications t

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: 2505071 Location: REMOTE WORK, VA, US Date Posted: 2025-05-16 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is hiring a Service Desk Agent to support their federal client in Remote, USA What we do We are the single point of contact for Information Technology and related customer sup

IT Service Desk ProfessionalJob Title - IT Service Desk Professional

Tranzeal, Inc.Company Name - Tranzeal, Inc.

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Remote or Malvern, Pennsylvania, USA

Contract

Job Title: IT Service Desk Professional I Location: Malvern, PA / RemoteDuration: 4+ months<>SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to DaVita s

Senior Engineer, Executive Technology (Onsite)- Infrastructure Services and Management EngineerJob Title - Senior Engineer, Executive Technology (Onsite)- Infrastructure Services and Management Engineer

Northwell HealthCompany Name - Northwell Health

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New Hyde Park, New York, USA

Full-time

Overview: Join a high-performing team focused on delivering exceptional technology experiences for senior executives. As a Senior Engineer, Executive Technology , you'll serve as a hybrid support specialist, providing white-glove desktop service alongside advanced audio-visual and collaboration support. This hands-on role is ideal for someone who thrives in fast-paced, high-visibility environments where executive communication and meeting experiences must be seamless, reliable, and innovative.

Help Desk Analyst/ TrainerJob Title - Help Desk Analyst/ Trainer

Soni Resources GroupCompany Name - Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve

Junior Support Services TechnicianJob Title - Junior Support Services Technician

Robert HalfCompany Name - Robert Half

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Brooklyn, New York, USA

Full-time

Description We are looking for a dedicated entry-level Support Services Technician to provide exceptional technical support to our Information Technology user community, including faculty, staff, students, and guests. Based in Brooklyn, New York, this role involves maintaining and supporting desktop computers, peripherals, multimedia systems, and various instructional technologies. Candidates should be flexible and adaptable to accommodate changes in schedules, staffing, and other operational ne

Senior IT AnalystJob Title - Senior IT Analyst

Robert HalfCompany Name - Robert Half

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New York, New York, USA

Full-time

Description We are looking for an experienced Senior IT Analyst to join our team in New York, New York. In this role, you will oversee the efficient delivery of technical support services while ensuring the smooth operation of IT infrastructure and systems. The ideal candidate will have a strong background in managing enterprise software, hardware, and network components, as well as leading IT projects to successful implementation. Responsibilities: Supervise the daily operations of the IT Serv

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso

Hands-on IT Helpdesk ManagerJob Title - Hands-on IT Helpdesk Manager

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

Junior .Net DeveloperJob Title - Junior .Net Developer

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description Note: This position is open only to current employees of the City of New York serving in a permanent (not provisional) civil service titles of either Computer Associate (Software) or Computer Programmer Analyst. Please clearly indicate your permanent civil service title on your resume and cover letter. The New York City Comptroller's Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strength

Senior IT Engineer (Business Applications)Job Title - Senior IT Engineer (Business Applications)

HeadwayCompany Name - Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

IT Support SpecialistJob Title - IT Support Specialist

HeadwayCompany Name - Headway

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New York, New York, USA

Full-time