Service desk Jobs in North Carolina

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Sr Help Desk Supp Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Systems Administrator

Leidos

Remote

Full-time

The Leidos Digital Modernization Group has an opening for a Systems Administrator on the Department of Housing and Urban Development (HUD) Infrastructure Operations Office (IOO) Operations and Maintenance Services (O&M) contract. In this role you will join a team of seasoned professionals focused on providing End User Support Services on behalf of our Prime Contractor to customers across the United States. This position provides a tremendous opportunity for growth and leadership in a customer-fa

PLADS IT Support Analyst (Salesforce)

AFLAC

Remote

Full-time

Salary Range: $64,000 - $74,000 Job Posting End Date: August 15, 2025 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces

Telecom Technician

Innosoul inc

Raleigh, North Carolina, USA

Third Party, Contract

Job ID: NC-768031 Hybrid/Local Telecom Technician with ServiceNow, user management, lines installation/configuration and security experience Location: Raleigh, NC (NCDOT)Duration: 12 MonthsInterview : In Person Only**STATEWIDE TRAVEL REQUIREDThis position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. Skills: Serves as the primary contact and an escalation contact for DOT telephony services. Required 7 Yea

Telecom Technician

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0725) Hybrid/Local Telecom Technician with ServiceNow, user management, lines installation/configuration and security experience Location: Raleigh, NC (NCDOT) Duration: 12 Months Interview : In Person Only **STATEWIDE TRAVEL REQUIRED** This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. Skills: Serves as the primary contact and an escalation contact for DOT telephony services. Required 7

Senior Manager, Product

Maximus, Inc.

Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

Active Directory Administration

Serenity Info Tech, Inc.

Remote

Contract, Third Party

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAIC

Durham, North Carolina, USA

Full-time

Job ID: 2506061-DURHAM-NC Location: DURHAM, NC, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Support Technician - shifts available: Shift 1: Thurs-Sun; 8am-5pm Shift 2: Mon-Friday: 11:30pm -7:30am - 100% remote but must live in the Southern CA area

Calance

Remote or Los Angeles, California, USA

Full-time

: IT Support Technician After-Hours IT Support Technician (Tier 1 Remote) We are seeking a reliable and service-oriented After-Hours IT Support Technician to join our operations team in a Tier 1 support capacity. This role focuses on front-line troubleshooting, access requests, and timely response to IT service tickets during off-hours. As part of a broader IT operations team, you ll support users across various systems and ensure basic service continuity overnight and during weekends. Key R

Help Desk Technician I-II (HIRING ASAP)

TEKsystems

Remote or Lodi, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Help Desk Analyst

Innosoul inc

Remote or Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-0728) Remote/Local Epic/EHR Help Desk Analyst (12+) with Cerner, Allscripts, EpicCare, Ambulatory, Security, Inpatient, ASAP, HIPAA and HIM experience Location: Raleigh, NC (NCDHHS) Duration: 12 Months Skills:Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Ye

Desktop Support Technician

TEKsystems

Remote or Cedar Rapids, Iowa, USA

Full-time

Description Provide End User technical support in a fast paced desktop support environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair a range of supported devices/systems and peripheral equipment throughout the organization. This includes installing, diagnosing, repairing, maintaining and upgrading related hardware and software, while ensuring optimal performance. Key Accountabilities and Priorities: Perform first and second level IT support related ac

Systems Engineer

TEKsystems

Remote or Erlanger, Kentucky, USA

Full-time

Skills Active directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, security Top Skills Details Active directory,Vmware,Azure,veeam,cisco networking,Microsoft 365 Description Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure

Systems Engineer

TEKsystems

Remote or Cincinnati, Ohio, USA

Full-time

Skills Active directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, security Top Skills Details Active directory,Vmware,Azure,veeam,cisco networking,Microsoft 365 Description Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure

Systems Analyst I

Akima, LLC

Fayetteville, North Carolina, USA

Full-time

Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical applications. This position supports technical needs for services provided on NIPRNet and SIPRNet, and designated coalition networks, solicited by USSOCOM, its Component Commands, TSOCs, and deployed locations. Candidate must be able to obtain a Secret clearanc

Infrastructure Specialist

Kyndryl

Oregon, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, docum

Principal Network Engineer-CCIE

Robert Half

Remote or Albuquerque, New Mexico, USA

Full-time

Description Robert Half is seeking a Principal Network Engineer- CCIE required No Visa Employment sponsorship Must be authorized to work in the United States This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advis