Service desk jobs in North Carolina

Raleigh, North Carolina

•

Today

Description Work closely with Senior Service Desk Analysts and escalation teams Catch mistakes and information gaps in tickets to ensure high quality Provide Tier-1 support for Microsoft Office issues Create, maintain and advise customers on file shares and security including NTFS/DFS and Citrix ShareFile Help create and maintain support processes for all areas of the business Work in an on-call rotation Required Qualifications: 2+ years' experience supporting a mixed environment of enterprise a

Full-time

USD 20.00 - 26.00 per hour

Service Desk Support / Technical Specialist

Raleigh, North Carolina

•

Today

Service Desk Support / Technical Specialist: The Direct Client - Transportation is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and pro

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Third Party, Contract

Depends on Experience

Service Desk Technician

Morrisville, North Carolina

•

Today

Description This company is a pharmaceutical solutions company who's mission is to help gain access to expensive/hard to get medication and make it accessible and affordable to individuals. They are the middle man between the pharmaceutical companies and individual users of drugs. Service Desk Group: Team is made up of both Tier 1 and Tier 2 Help Desk individuals. This individual team is about 5 Service Desk Techs. This team end users are all internal users to help keep the business running. The

Full-time

USD 20.00 - 25.00 per hour

Service Desk Specialist / Active Directory Administrator

Raleigh, North Carolina

•

Today

Trigyn's direct government client has a contract assignment for Service Desk Specialist / Active Directory Administrator in Raleigh, NC. The particulars of the opportunity are below: Description: This consultant serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and

Contract, Third Party

DOE

IT Service Desk Top @ Locals to NC

Charlotte, North Carolina

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3d ago

Position Summary The County Administrator role is a 6-month contract position within the IT Service Desk. The individual in this role will be solely responsible for managing PATH NC county user accounts and maintaining associated data as outlined in the PATH NC Security Roles and Work Queues and PATH NC County Administrator User Account Management quick reference guides (QRGs). Key Responsibilities Adding and updating PATH NC security roles Setting up and maintaining Power BI roles Update and

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Third Party

$$22/hr

IT Certified Professional / Service Desk Lead

North Carolina

•

Today

Job#: 2085398 Job Description: Job #: 2841738 Apex Systems is currently hiring for Service Desk Lead with a top defense technology firm. Location: Fayetteville, NC (100% onsite) Clearance Level: TS/SCI Salary/Pay range: $38.46/hr. plus earned sick leave, PTO and paid federal holidays! Shift Hours: Friday through Monday, 5:45 PM - 7:30 AM (overnights) Project Details / Mission Supported: You will be supporting mission-focused technology solutions supporting the U.S. Army Intelligence and Sec

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Full-time

USD 38.46 per hour

Service Desk Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: We are seeking a proactive and customer-focused Service Desk Analyst to provide front-line, Level 1 IT support across a large enterprise environment. This role involves monitoring and responding to incoming service requests via phone, email, and automated ticketing systems, ensuring timely resolution and excellent customer service. The Analyst will work assigned shifts and may be required to s

Contract

$23 - $33 hourly

Service Delivery Manager Service Desk

Remote

•

11d ago

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite an

Easy Apply

Full-time

$80,000 - $90,000

Service Desk Specialist- Part Time

Remote or Cleveland, Ohio

•

Today

Title: Service Desk Specialist - Part Time- 20 to 30 hours per week Location : Cleveland, OH Target Start Date : Sept. 15 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Job Description : We are seeking a customer-focused Service Desk Specialist with strong technical skills in device deployment, endpoint management, and user support. This r

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Full-time

USD 20.00 - 30.00 per hour

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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10d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

Easy Apply

Contract

$25 - $27

HR ServiceDesk Consultant

Remote

•

30+d ago

Key responsibilities of consultant: QA Testing - Responsible for designing, executing, and documenting manual/automated test cases to ensure software meets quality standards. Collaborates with developers to identify, report, and resolve defects for timely, high-quality releases. ServiceNow experience Develop and manage project plans Dual role acts as Business Analyst Obtains functional requirements Responsible for system and process design for HR Service Desk Leads UAT and functional reviews Man

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Contract

Depends on Experience

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

Junior Technical Specialist

Raleigh, North Carolina

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2d ago

Job Description: The client is seeking a Technical Specialist for a 12-month engagement to work with the Service Desk and Accounts Team. This role serves as an advanced-level resource with specialized knowledge and experience in service desk and account management. The candidate will use technical expertise in IT service delivery and an understanding of business needs to evaluate assigned incident and problem tickets, prioritize and evaluate business impact, and convey technical and functional c

Easy Apply

Contract

$40 - $45

IT Systems Automation Engineer (BMC TrueSight)

Remote or Hybrid

•

Today

We re hiring an IT Systems Automation Engineer (BMC TrueSight) for a fully remote, long-term contract. In this role, you ll develop and maintain automated workflows and service requests within BMC Helix and TrueSight Orchestrator, helping streamline enterprise IT operations. If you have expertise in BMC tools, XML, PowerShell, and a background in systems automation, this is an opportunity to make an impact! This is a fully remote position but candidates must live and work within the 48 contiguou

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Contract

DOE

IT Support Technician

Charlotte, North Carolina

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9d ago

Hello, Hope youre doing well. I am Valeni from Infinite computing systems. I have an opportunity for the below position. I would like to know if you are available in job market. Please see the job description below. If you are interested and available, please send me your updated resume along with contact details to or call me directly on Title: NC - Meck County - IT Support Technician II Client: State of NC Job ID: (776172) Duration: 08/04/2025 to 03/03/2026 Location: 3205 Freedom Dr. Ste3500

Easy Apply

Contract

$20

IT Service Center Specialist

Raleigh, North Carolina

•

Yesterday

Job Summary: Responsible for Tier 2 software and hardware support of high complexity on a daily basis via telephone, email, instant message, remote control tool or onsite. Onsite support may include hardware or software installation, troubleshooting, or training. Serves as a lead to other Service Center Specialists. Essential Duties: Provide Tier 2 support of high complexity on a daily basis via telephone, email, instant message, remote control tool or onsite. Onsite support may include hardwar

Easy Apply

Contract

Depends on Experience

Active Directory Administrator

Raleigh, North Carolina

•

Yesterday

DataStaff, Inc is in need of an Active Directory Administrator for a long-term contract opportunity with one of our direct clients located in Raleigh, NC. *This position is onsite. Responsibilities: Serves as an advanced level resource with specialized knowledge and experience in service desk and account management.Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem serv

Easy Apply

Contract

Depends on Experience

Active Directory Account Admin

Raleigh, North Carolina

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2d ago

Job ID: NC-776680 Onsite/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain admin, account/access management, security, software/hardware troubleshooting, ServiceNow experience Location: Raleigh NC (NCDOT) Duration: 12 Months Position: 1 (2) Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012

Easy Apply

Third Party, Contract

Depends on Experience

IT Support Specialist Active Directory & ServiceNow

Raleigh, North Carolina

•

Yesterday

Job Title: Technical Specialist Junior Location: Raleigh, NC Work Mode: Onsite Duration: 12 Months (Contract) Interview Mode: Video or In-Person Key Responsibilities: Provide advanced support for end-user technical issues, including hardware, software, and network troubleshooting. Manage user accounts and permissions using Active Directory. Respond to and track incidents via ServiceNow. Ensure compliance with IT security standards and assist with data protection. Create documentation, lead small

Easy Apply

Contract

$45 - $50

service Desk/helpdesk

Remote

•

5d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

Easy Apply

Full-time

Up to $17

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Service desk jobs in North Carolina, USA