Service desk Jobs in North Carolina

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Service Desk Specialist

Cosmic-I LLC DBA Northern Base

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Raleigh, North Carolina, USA

Full-time

Job Title: Service Desk Specialist Location: Raleigh, NC + Altlanta, GA + New Jersey, NJ 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving
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Posted 10 hours ago | Updated 3 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 1 day ago | Updated 2 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 1 day ago | Updated 2 hours ago

Technical Specialist Service Desk & Account Management

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist Service Desk & Account Management Job ID: 25-09177 Location: Raleigh NC Duration: 12 months of contract Job Description: The Client Dept seeks a Technical Specialist to support the Service Desk and Accounts Team. The role includes handling IT incidents, ServiceNow ticketing, end-user support, Active Directory account management, and ensuring data security in line with IT policies. Key Responsibilities: Provide advanced support for desktop applications and account
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Posted 8 days ago | Updated 4 hours ago

Service Desk Technician

SAIC

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Durham, North Carolina, USA

Full-time

Job ID: 2507105 Location: DURHAM, NC, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services
Posted 12 days ago | Updated 1 hour ago

Service Desk Analyst /Accounts Admin

Solomons International

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Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket
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Posted 7 days ago | Updated 6 days ago

Remote Service Desk

Apex Systems

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Remote or Bolingbrook, Illinois, USA

Full-time

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio
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Posted 4 days ago | Updated 4 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 14 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 14 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 10 hours ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 18 days ago | Updated 4 hours ago

Telephony Specialist - HYBRID

Chandra Technologies, Inc.

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Raleigh, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted Location Requirement: This position is located in Raleigh North Carolina. Remote work will be allowed, but the candidate will need to be onsite for a majority of the work. NCDIT-Transportation is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prior
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Posted 1 day ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 48 days ago | Updated 6 hours ago

EHR Helpdesk Analyst 2nd Shift

Sage Group

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Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health
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Posted 33 days ago | Updated 3 hours ago

Telecom Specialist

Rose International

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Raleigh, North Carolina, USA

Full-time

Date Posted: 07/21/2025 Hiring Organization: Rose International Position Number: 485763 Industry: Government/Staffing Job Title: Telecom Specialist Job Location: Raleigh, NC, USA, 27610 Work Model: Hybrid Work Model Details: Hybrid work schedule as per client Shift: 9am to 5 pm Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 13 Min Hourly Rate($): 45.00 Max Hourly Rate($): 50.00 Must Have Skills/Attributes: Documentation, Network Support, ServiceNow, ServiceN
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Posted 1 day ago | Updated moments ago

EHR Helpdesk Analyst 2nd Shift

HonorVet Technologies

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Remote

Contract

Title: EHR Helpdesk Analyst 2nd Shift Duration: 6+ months Location: Remote- US (Local to NC prefer) Shift Timing: 3 PM - 11:30 PM EST Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contribut
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Posted 9 hours ago

Help Desk Support

TEKsystems

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Remote or Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh
Posted 6 days ago | Updated 5 hours ago

Telephony Field Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1. Experience w/ Analog and Digital telephony solutions 2. Experience utilizing ServiceNow for ticket & incident requests 3. Valid Driver's License and reliable transportation and willingness to travel within all of NC (mileage reimbursed) Description Our client is seeking a resource for a 12-month engagement to work with the Network Services Team. Network Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem servic
Posted 5 days ago | Updated moments ago

Vice President, IT Operations

North Carolina Electric Membership Corporation

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Raleigh, North Carolina, USA

Full-time

Job DescriptionSummary Description: Supports the business strategies by effectively managing the IT operations organization. This position is responsible for the datacenter, network, service desk, NOC and field services functions along with IT asset and records management. This position leads the planning, implementation and support of the company s IT infrastructure and manages projects that may cross multiple functional areas. Academic and Trade Qualifications: Bachelor s degree required, with
Posted 4 days ago | Updated 3 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 15 days ago | Updated 4 hours ago