IT SUPPORT / Service Desk /IT Transition Engineers (Right-to-Hire) Remote ( EST/CST Preferred )

Role: IT SUPPORT / Service Desk/IT Transition Engineer (Right-to-Hire)

Location: Remote (EST or CST preferred)
Duration: 5 Months
Travel: Yes (frequency TBD)

Position Overview

The Engineer will support all IT transition and integration activities for newly acquired centers. This includes evaluating current-state environments, defining the transition strategy, and executing hands-on technical tasks to align each center with Insight s IT standards.

Key Responsibilities

• Conduct discovery activities and document current-state technical environments
• Partner with internal IT teams to design future-state architecture
• Prepare, configure, and coordinate delivery of desktop hardware
• Execute IT transition tasks including:
  Test plans and execution
  Hardware installation (servers, routers, switches, desktops)
  Application installation, mapping, and data migration
  User setup & onsite support
• Provide post-cutover support to the Service Desk
• Train center employees on issue logging procedures

Required Experience & Skills

• Bachelor s degree or equivalent experience
• 4+ years in an IT support or technical operations role
• Strong communication and documentation abilities
• Analytical, organized, and adaptable to shifting priorities
• Willingness to travel, including some weekends
• Broad IT knowledge including:
  Desktop environments
  Networking/telecom infrastructure
  Client/server and database fundamentals

Submission Requirements

Please submit candidates with:

1. Resume
2. Location (confirm ET/CT or willingness to work those hours)
3. Rate
4. Availability
5. Phone number
6. Email
7. LinkedIn profile