Service desk Jobs in Washington

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Service Desk Analyst

ITC Infotech (USA), Inc

•

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 28 days ago | Updated 28 days ago

Journeyman Service Desk Administrator

GovCIO

•

Sterling, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in Sterling, VA and is a fully remote position. Responsibilities Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.Provide supplemental hands-on desk-side support when required.Meet contractual Service Level Agreements (SLAs) in regard to speed to answ
Posted 60+ days ago | Updated 2 hours ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 11 days ago | Updated 5 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 6 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

•

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 6 days ago

F-35 ACAS Technician | Secret clearance

General Dynamics Information Technology

•

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Information Security Job Qualifications: Skills: ACAS, DISA STIG, Information Assurance, Security PatchCertifications: NoneExperience: 3 + years of related experienceship Required: Yes Job Description: Transform technology into opportunity as a ACAS Technician, with GDIT. A career in enterprise IT means connecting and enhan
Posted 6 days ago | Updated 10 hours ago

Program Manager

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P
Posted 13 days ago | Updated 4 hours ago

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAIC

•

Adelphi, Maryland, USA

Full-time

Job ID: 2506061-ADELPHI-MD Location: ADELPHI, MD, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Ente
Posted 52 days ago | Updated 3 hours ago

Non-Destructive Test Engineer (NDT)

Serco North America

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Washington, District of Columbia, USA

Full-time

Position Description If you love high profile and challenging projects supporting the US Navy, then Serco has a great opportunity for you! As the Non-Destructive Test Engineer, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office (PMS450) and the U.S. Navy's Team Submarine Program Offices at the Washington Navy Yard in Washington, DC! Bring your expertise and collaborative skills to make an impact on our military defense and s
Posted 24 days ago | Updated 3 hours ago

Operations Support Center Lead

Maximus

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Maryland, USA

Full-time

General information Job Posting Title Operations Support Center Lead Date Thursday, June 12, 2025 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-qualit
Posted 30 days ago | Updated 13 hours ago

Field Operations Manager (IT)

Maximus, Inc.

•

Camp Springs, Maryland, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procu
Posted 28 days ago | Updated 9 hours ago

Mainframe ZOS / DB2 Support

ALTA IT Services

•

Reston, Virginia, USA

Full-time

Job Title: Mainframe / DB2 Support Engineer Location: 100% Remote EST - candidates should be located in MD, VA, DC, or West Virginia Role Type: 6 + months contract with very strong chance of contract to hire conversion Hours: Shift work - OVERNIGHT - 4 X 10 hour shifts (4 nights per week, 10 hr shift) Please note - candidates must be flexible within the 6 pm - 6 am OVERNIGHT shift time range and be flexible on the days Qualifications Experience: 5 + years' experience in Mainframe DB2 Support.
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Posted 4 days ago | Updated 2 hours ago

Application Integration Specialist

ASSYST

•

Laurel, Maryland, USA

Contract

ASSYST is seeking a skilled Computer Software / Integration Analyst to analyze, integrate, and maintain software systems across various platforms and environments. This role ensures that applications work together seamlessly, support business operations, and align with strategic goals. The analyst will collaborate with software engineers, project managers, QA teams, and business stakeholders to implement and optimize system integrations. The role also involves developing and implementing web app
Posted 22 hours ago

Operations Support Center Lead

Maximus, Inc.

•

Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem
Posted 31 days ago | Updated 9 hours ago

Linux Systems Administrator (Tier I)

American Systems Corporation

•

Arlington, Virginia, USA

Full-time

Overview AMERICAN SYSTEMS is a 100% employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities This job requisition is for potential upcoming work at AMERICAN SYSTEMS and does not represent a current opening. Qualified candidates will be contacted when the work becomes available. As a Tier I Linux S
Posted 60+ days ago | Updated 5 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 8 days ago | Updated 5 hours ago

Desktop Support Specialist

TEKsystems c/o Allegis Group

•

Washington, District of Columbia, USA

Full-time

Description Responsibilities and Job Duties -Provides direct technical support and assistance to end-users over the phone, in person and or remotely -Manages and handles all escalated tickets from Level 1, identifies best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, s
Posted 2 hours ago

Sr. Endpoint Engineer

Apex Systems

•

Arlington, Virginia, USA

Full-time

Job#: 2075593 Job Description: Our client is seeking an Sr. Endpoint Engineer. As an Sr. Endpoint Engineer, you will be part of a dynamic team of windows cloud engineers and security specialists with expert experience in Windows, Intune, Autopilot, Enterprise Patching, PKI/Certificates, Azure Active Directory, Virtualization, Cloud, and scripting experience. In this role, you will work across endpoint management and server operations teams driving automation through scripting and testing of new/
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Posted 48 days ago | Updated 5 hours ago

ServiceNow Cybersecurity Risk Management Analyst

Evolver Federal

•

Springfield, Virginia, USA

Full-time

Evolver Federal is seeking a ServiceNow Cybersecurity Risk Management Analyst experience to support its Federal client in Springfield, VA in building and maintaining workflows and supporting its business processes using ServiceNow and lead the automation of workflows supporting cybersecurity governance, risk, and compliance processes. The Analyst will also support the client in processing FISMA inventory change requests using ServiceNow and identify process improvements to help drive further eff
Posted 6 days ago | Updated 2 hours ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and e
Posted 10 days ago | Updated 5 hours ago