Service desk jobs in Washington

Alexandria, Virginia

•

Today

Overview GovCIO is currently hiring for a SIPR Service Desk Specialist. This position is located in Alexandria, VA and is an on-site position. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repair

Full-time

USD 65,000.00 - 74,000.00 per year

Service Desk Agent

Washington, District of Columbia

•

Today

Job ID: 2512057 Location: WASHINGTON, DC, US Date Posted: 2025-12-04 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 agent is the first line

Full-time

USD 40,000.00 per year

Service Desk Technician - TS/SCI

Springfield, Virginia

•

Yesterday

U.S. Citizenship Required Active TS/SCI Security Clearance Required Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you ll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalating complex incidents when necessary. You ll play a key part in keeping operations running smoothly while delivering exceptional

Easy Apply

Full-time

$51.44 - $56.25

Service Desk Analyst

Arlington, Virginia

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Today

About the Opportunity DMI is seeking a skilled and customer-focused Service Desk Analyst - Tier 2 to support a federal client in Arlington, VA. This position plays a key role in resolving complex technical issues and providing escalated support to end users. The ideal candidate will have 4-5 years of relevant experience, strong technical troubleshooting skills, and a commitment to delivering excellent service. Duties and Responsibilities: Provide advanced (Tier 1) technical support for hardware,

Full-time

Service Desk Analyst

Fairfax, Virginia

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Today

Job Description ECS is seeking a Service Desk Analyst to work in our Fairfax, VA office / remote . ECS is seeking talented professionals to join our successful and growing team in building the next-generation Continuous Diagnostics and Mitigation (CDM) Cyber data solution. The CDM Program is the Cybersecurity and Infrastructure Security Agency's (CISA) dynamic approach to strengthening the cybersecurity of Federal networks and systems through better awareness and visibility into their securit

Full-time

USD 81,000.00 - 122,000.00 per year

Service Desk Agent-Junior

Arlington, Virginia

•

Today

Overview The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer service, accurately scoring incidents, and meeting response timelines. These tasks may include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and requests received. This position performs all duties and responsibilities in accordance with the M

Full-time

Depends on Experience

Service Desk Manager

Washington, District of Columbia

•

Today

Job#: 3013701 Job Description: For immediate response, please send to : Updated WORD resume, desired hourly/salary rate, and best time to speak! Position: IT Service Desk Manager Location: Washington, DC - L'Enfant Plaza (100% ONSITE) Duration: 6 Month Contract to Hire (2 Option Years Left) MUST HAVES: Ability to obtain and maintain a Government Public Trust | Bachelor's & 5-8+ years of managerial experience AND CompTIA A+ or ITIL certificationExperience managing/leading teams of 5-10+ repo

Easy Apply

Full-time

SIPR Service Desk Specialist

Alexandria, Virginia

•

Today

Overview: GovCIO is currently hiring for a SIPR Service Desk Specialist. This position is located in Alexandria, VA and is an on-site position. Responsibilities: Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repair

Full-time

Compensation information provided in the description

Tier I Service Desk Analyst

Washington, District of Columbia

•

Today

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Full-time

0 to 0

Senior IT Service Desk Manager

Remote

•

15d ago

Job Title: Senior IT Service Desk Manager Location: Remote Employment Type: Long-Term Contract Concept is that this person has to watch over the desk- Helping to provision users login issues Desktop issues - onboarding reporting provided L1 support structure talking to business users understanding their problems etc extremely customer facing. Less technical more leadership strategy direct POSITION PURPOSE We are seeking a passionate and strategic Sr IT Service Desk Leader to transform Operation

Easy Apply

Contract

$60 - $80

IT Service Desk Manager

Springfield, Virginia

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18d ago

PLEASE NOTE: This role requires a minimum of four days a week in the office, located in Springfield, Illinois. About Us: At INB, a career is more than just a job; it's a chance to make a meaningful impact in the communities we serve. As a locally owned, community-focused bank, we're proud to help individuals, families, and businesses achieve their financial goals through personalized service and trusted relationships. Our success is driven by a team that genuinely cares about our customers, our

Full-time

USD 90,000.00 - 110,000.00 per year

Service Desk / Client Support - Supervisor, IT Service Desk

Springfield, Virginia

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10d ago

Now Hiring: IT Service Desk Supervisor Preferred Location: Springfield, MO Alternate Location (if local): Galveston, TX Department: IT Services | Type: Full-Time | On-site Are you a tech-savvy leader ready to take your career to the next level? We're seeking an IT Service Desk Supervisor to lead a high-performing team and elevate our IT support experience. This is an on-site position, with Springfield, MO as the preferred location. Candidates located in Galveston, TX may also be considered. What

Full-time

IT SUPPORT / Service Desk || Remote ( EST/CST)

Remote

•

Yesterday

HI ,Role: IT Transition Engineer (Right-to-Hire) Location:Remote (EST or CST preferred) Duration:5 Months Travel:Yes (frequency TBD) Position OverviewThe Engineer will support all IT transition and integration activities for newly acquired centers. This includes evaluating current-state environments, defining the transition strategy, and executing hands-on technical tasks to align each center with Insights IT standards. Key ResponsibilitiesConduct discovery activities and document current-state

Easy Apply

Contract

$30 - $40

IT Service Desk Supervisor

Hybrid in Washington, District of Columbia

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30+d ago

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Full-time

$110,000 - $130,000

Operations Manager

Arlington, Virginia

•

Today

Job Description ECS is seeking an Operations Manager to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed on a daily basis. This involves: Checking each ticket for updates and progress. Monitoring all tickets in the Service Desk queues to ensure they are addressed promptly, and none remain unresolved for an extended period. Ensuring that every ticket has an u

Full-time

Senior Desktop Technician

Linthicum Heights, Maryland

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19d ago

Client Linthicum Heights, MD is seeking a Desktop Support Technician for a contract position. This person will provide IT support to internal users. Required: -Senior level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -VIP / white glove support. -Certifications (Microsoft / A+). Desired: -ITIL certification.

Easy Apply

Contract

Up to $35

Technical Writer

Arlington, Virginia

•

Today

Job Description ECS is seeking a Technical Writer to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. Responsibilities to include: Documenting all knowledge-based information, processes, and procedures. Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services. The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation inc

Full-time

Call Center Analyst - HR Desk

Washington, District of Columbia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated C

Full-time

Help Desk Manager-Ft Belvoir, VA (On-Site)

Fort Belvoir, Virginia

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2d ago

Help Desk Manager (On-Site) Secret Clearance Required Location: Ft Belvoir, VA On-site Clearance: Active Secret (IT-II or current NACLC) Overview:The Help Desk Manager will lead and manage all on-site IT Helpdesk operations for the client's Information Technology Operations Center (ITOC). This role serves as the primary liaison between government supervisors and contractor personnel, ensuring service delivery aligns with client's performance, reporting, and compliance standards. Key Responsibil

Easy Apply

Contract

Depends on Experience

Senior Information Technology Project Manager (ITSD Manager)

Arlington, Virginia

•

Today

Overview DecisionPoint seeks a Senior Information Technology Project Manager (ITSD Manager) to oversee the operations, performance, and strategic development of the Technical Operations Center (TOC) and Information Technology Service Desk (ITSD). This leadership role is responsible for managing incidents, driving continuous service improvements, and ensuring compliance with established Service Level Agreements (SLAs). The Senior ITSD Manager will serve as a senior-level subject matter expert, ma

Full-time

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Service desk jobs in Washington, DC, USA