Support Analyst Jobs in District of Columbia

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IT Support Technician - L2/L3

Arraya Solutions

Reston, Virginia, USA

Contract

Arraya Solutions, a leading Mid-Atlantic technology consulting firm, is looking for a Senior Desktop Technician to join our team! Prospective candidates are required to be on-site 5 days week We are a culture that embraces change, values family and are actively involved with the community. Our team consists of people with positive attitudes who are interested in growing their knowledge around technology and leaders that are heavily involved in day-to-day activities. Job Summary: As a member of t

SAP BPC Consultant - URGENT URGENT

iTek People, Inc.

Washington, District of Columbia, USA

Full-time, Third Party, Contract

JD: - Must Have: - SAP BPC Netweaver Microsoft - production support exp Please send your resume's to Resumes(@)itekpeople(.)com

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Field Service Engineer

Dunhill Professional Search

Fairfax, Virginia, USA

Full-time

SHIP REQUIRED Responsible for the design and management of complex systems over the lifecycle. Creates internal IT processes and performs analysis to identify opportunities for enhancement, creating scripts to automate internal workflows. Provides technical expertise in solving system-wide issues and recommends alternatives for solutions. Supports all aspects of development, integration, and testing processes such as lifecycle cost analysis, design, schedules, and feasibility studies. Provides t

Desktop Technician - Help Desk Technician

Dexian DISYS

Arlington, Virginia, USA

Full-time

Dexian has an immediate opportunity for a Desktop Technician to provide Level 2 support for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) and periph

Deskside Technician II

Stefanini

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in

Tier II IT Support

Goldman Edwards Inc

Washington, District of Columbia, USA

Contract

Job Title: Tier II Support Location: Washington, DC Position Type: Full Time Job Overview: This position is in Washington, DC at the Department of Transportation (DOT) Headquarters Building and is assigned to provide the below described services in support of the Desktop Engineering team. The Tier II Support position provides frontline support and technical assistance to our customers' IT staff. You will provide professional customer service, using best practices in troubleshooting, communica

Helpdesk Specialist Journeyman

CSZNet, Inc

Washington, District of Columbia, USA

Third Party, Contract

Onsite - Only locals to DC, MD, VA Helpdesk Specialist Journeyman (731803) Washington, DC 12 Months + DescriptionThe candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to securit

Executive Admin

TechWish

Vienna, Virginia, USA

Contract

Job Details: Job Title: Digital (Executive admin) Location: Hybrid, Vienna, VA (EST) Duration: 9-12 months, contract to hire (CTH) Hybrid, 2x a week or 8x a month Need for an executive admin for our Digital Risk department Need someone strong, who can manage calendars and work with auditors and executives. Proficient level in all of MS suites

Technical Support - Active DoD Secret

Prism, Inc.

Alexandria, Virginia, USA

Full-time

PRISM seeks a Technical Support Technician to resolve problems on the telephone with users, walk them through a series of steps to determine the problem, and classify the level, priority, and nature of the problems and systems. Duties: Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.Provides expert and second-tier technical support for the installation and repair of complex systems and outages.Reviews systems and

Senior IT Program Manager

ALTA IT Services

Vienna, Virginia, USA

Full-time

We are currently seeking a Senior IT Program Manager to successfully lead a client engagement for CIO support in the Department of Health and Human Services (HHS). In order to comply with federal government regulations, United States Citizens, who are able to obtain a public trust clearance. The IT Senior Program Manager will provide leadership and direction in the planning, executing, and managing an IT strategic support services contract supporting a federal CIO. Additionally, the IT Senior P

Professional Services Manager

Parkar Consulting Group, LLC

Bowie, Maryland, USA

Full-time

Job Title: Professional Services ManagerJob Type: Full-Time Location: Bowie, MD (Hybrid) Department: Professional Services / Tier 3 Support <>Overview:As a Professional Services Manager, you will play a pivotal role in leading our professional services and Tier 3 support team. This position requires a dynamic individual who excels in both a managerial and hands-on technical capacity, providing guidance, oversight, and support to our team and clients, particularly in the healthcare technology sec

IT Technician - Deskside Support

DLA Piper

Washington, District of Columbia, USA

Full-time

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster DLA Piper is, at its core, bold, exceptional collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in m

Mechanical Engineer

ORBIS INC

Washington, District of Columbia, USA

Full-time

Mechanical Engineer Washington, DC Responsibilities: The Candidate shall provide engineering/technical support for concept studies; feasibility studies; preliminary design activities; contract design activities; detail design and construction activities; independent design reviews; In-service ship design and engineering activities; shipboard installation support; and special studies related to ships/boats/craft, ship systems and/or shipboard equipment. The Candidate shall provide naval architect

Cloud Operations and Customer Support Engineer

General Dynamics Information Technology

Springfield, Virginia, USA

Full-time

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a

Network/Systems Support Specialist, MSP - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi

Tier III Help Desk Technician - Secret Clearance Required

Mindbank Consulting Group

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for a Tier Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate. This position, which supports the Navy, is fully onsite at our client s location in Arlington, VA, and is a long-term contract. This service desk welcomes technically skilled candidates who are team-oriented and have a great desk-side manner. This position pays between $75,000 and $85,000 and is based on each candidate's experience and skills. P

Systems Administrator

NAMI

Arlington, Virginia, USA

Full-time

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation s leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Today, we are an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States

Senior Desktop Support

Danta Technologies

Washington, District of Columbia, USA

Contract

Addressing User Tickets:Respond promptly to user queries related to hardware, software, and networking.Diagnose and resolve technical issues efficiently.Installation and Troubleshooting:Assist users in installing applications and setting up computer peripherals.Troubleshoot hardware and software problems effectively.Remote Troubleshooting:Utilize remote troubleshooting techniques to resolve issues.Provide clear instructions to users for problem resolution.Documentation and Reporting:Maintain det

System Admin (3rd / 4th Level Support)

Tentek, Inc.

Washington, District of Columbia, USA

Contract

System Admin (3rd / 4th Level Support) Duties: Provide support for implementation, troubleshooting and maintenance of systems across the enterprise. Design, develop, and maintain Microsoft Windows client architecture .Manage solutions to support management of smartphones and other mobile devicesProvides advanced troubleshooting (3rd/4th level support) for complex issues related to Operating System, Enterprise Software or Configuration settings on these devices.Define technical standards and main