Tier 1 Help Desk Jobs in Pennsylvania

Refine Results
1 - 20 of 56 Jobs

Tier 1 Help Desk Analyst

StarsHR Inc

•

Harrisburg, Pennsylvania, USA

Full-time

StarsHR has the following contract opportunity available with our client in Harrisburg, Pennsylvania. Tier 1 Help Desk Analyst Duties and Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions, applying knowledge of computer software, hardware, systems, and procedures.Talks with technical and non-technical co-workers to research pro
Easy Apply
Posted 5 hours ago

Tier 1 Help Desk

Apex Systems

•

Harrisburg, Pennsylvania, USA

Full-time

Job#: 1326798 Job Description: Our client is looking to hire a Tier 1 Help Desk Analyst with at least 1 year of IT experience. This position will be on-site in Harrisburg, PA. All interested and qualified candidates can please contact Jordan Dobrinsky at Job Title: Help Desk Analyst Location: Harrisburg, PA Pay Rate: $16hr Responsibilities: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software
Easy Apply
Posted 60+ days ago | Updated moments ago

Service Desk Analyst

Maximus, Inc.

•

Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res
Posted 30 days ago | Updated 3 days ago

IT Specialist

22nd Century Technologies, Inc.

•

Boyers, Pennsylvania, USA

Full-time

Duration: Long Term Job Description: The Desktop Support/Tier II position will work within an established team to provide Tier II level Help Desk support for the end user community and is responsible for diagnosing, troubleshooting and resolving support requests for OPM customers. This position will work closely with the Network Management: Engineering, Server Operations and Security to resolve customer support requests. Job specifications are intended to present a descriptive list of the range
Easy Apply
Posted 17 days ago

Help Desk Analyst

Randstad Digital

•

Mechanicsburg, Pennsylvania, USA

Full-time

job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display technical skills with proficiency in Mic
Posted 6 days ago | Updated moments ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 7 days ago | Updated 7 hours ago

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

•

Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent info
Easy Apply
Posted 33 days ago | Updated 3 days ago

Help Desk Analyst

InfoPeople Corp

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team s training limitation. This team teleworks on every Friday. This position is 100% onsite and at 1101 South Front St., Harrisburg, PA 17104 This is a Tier 1 position requirin
Easy Apply
Posted 5 hours ago

Support Analyst

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Support Analyst to join an petrochemical organization based out of southern Philadelphia. This is a full-time, onsite position. Essential Duties of the Support Analyst: Desktop/application supportInstall, configure VoIP devicesHandle internal, Tier I tickets Qualifications of the Support Analyst: 2-3 years Help Desk/ Desktop Support ExperienceA+, Network + certifications are a plusDesire to learn and grow in careerCandidate must pass a drug screen and backgroun
Posted 9 days ago | Updated 10 hours ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

•

Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
Easy Apply
Posted 12 days ago | Updated 1 hour ago

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

•

Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int
Easy Apply
Posted 12 days ago | Updated 1 hour ago

Helpdesk Technician

APN Software Services, Inc

•

Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en
Easy Apply
Posted 42 days ago | Updated 7 days ago

Help Desk Analyst - Locals Only

Swift Strategic Solutions Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Harrisburg, PA office. Below are the additional details of this role: Required Skills: We need a minimum of 5+ years of hands-on experience in the following. 4-year college degree in Computer Information Systems or equivalent technical studyMicrosoft certifications preferred5 plus years field experienceMicrosoft 365/Windows OS - Windows 10Microsoft Edge supportMicrosoft SharePoint Online exp
Easy Apply
Posted 2 hours ago

Desktop Support Specialist II

Motion Recruitment Partners, LLC

•

Exton, Pennsylvania, USA

Full-time

A Biotech company is looking to bring on a Desktop Support Specialist II. This role will have you supporting end users, assisting on projects and large installations. This role is onsite 5 days a week in Exton PA. In this role you will need experience with overall desktop support of software and hardware, have experience working within a Windows and AWS environment. Having server migration experience is a very big plus in this role, and prior experience managing a helpdesk and manning the phones
Easy Apply
Posted 4 days ago | Updated 5 hours ago

Helpdesk Support Specialist

Mitchell Martin, Inc.

•

Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func
Easy Apply
Posted 42 days ago | Updated moments ago

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for
Posted 60+ days ago | Updated 10 hours ago

IT Help Desk

Akkodis

•

Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates wi
Easy Apply
Posted 59 days ago | Updated 9 hours ago

Helpdesk Administrator

Motion Recruitment Partners, LLC

•

Philadelphia, Pennsylvania, USA

Full-time

Helpdesk Administrator An automation company, in Philadelphia, that works with some of the largest brand names in robotics and fortune 500 companies, is looking to hire a Helpdesk administrator on a contract basis. In this role you will be doing level 1 desktop support in a mixed Windows and Linux environment, setting up new computers, password resets, managing accounts in google suite, and supporting their 30 internal users. The client is looking for someone with a strong technical understandin
Easy Apply
Posted 60+ days ago | Updated 5 hours ago

IT Manager Helpdesk and ERP Applications

Jobot

•

Philadelphia, Pennsylvania, USA

Full-time

This company is a well known financial services firm in the Philly area. Great benefits and quarterly bonus! This Jobot Job is hosted by: Alex Dickinson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $140,000 per year A bit about us: This company is a stable software firm located in Philadelphia. This role works heavily in their business applications and end user support. It's a hybrid between help desk/support operations, along
Posted 8 hours ago

Help Desk Analyst I

Robert Half

•

State College, Pennsylvania, USA

Contract

Description We are offering a contract position for a dedicated Help Desk Analyst I in State College, Pennsylvania. In this role, you will be providing essential support for Office 365, managing tickets, providing remote end-user support, troubleshooting printers, and handling password resets. This role is integral in ensuring smooth operation within our organization. This role is 60-70% remote and 30-35% on-site. Responsibilities: Provide comprehensive support for Office 365, ensuring smooth op
Easy Apply
Posted 23 days ago | Updated 9 hours ago