VOIP Call Center/Helpdesk Jobs

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Manager, IT Infrastructure

Heritage-Crystal Clean, LLC

Hoffman Estates, Illinois, USA

Full-time

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The IT Operations Manager is responsible for computer systems hardware, network, telephone and data communications, and server environments. This position manage

Venue and Event Technology Specialist, American Family Field

Delaware North

Milwaukee, Wisconsin, USA

Full-time

The opportunity Delaware North is hiring a full-time Venue and Event Technology Specialist to join our team at American Family Field in Milwaukee, Wisconsin. As a Technology Specialist you will be responsible for maintaining documents and creating, responding, and updating help desk tickets and system access requests. If you are seeking a role that provides career growth and an exciting work environment, apply to join our team! Pay Minimum - Anticipated Maximum Base Salary: $55,500 - $72,100 /

IT Manager

M. Bohlke Veneer Corp

Fairfield, Ohio, USA

Full-time

IT Manager Location: Fairfield, Ohio Reports To: Director of Information Technology Job Type: Full-time Job Overview We are seeking a highly skilled and hands-on IT Manager to lead and support our company's technology infrastructure. This individual will manage a small internal IT team including a help desk technician and a software developer while actively contributing to systems administration, network security, and software development. The ideal candidate is both a strategic thinker and a te

Sr. IT Infrastructure Manager

CSS Tec

Grand Rapids, Michigan, USA

Full-time

Sr. IT Infrastructure Manager opportunity! DIRECT HIRE FULL TIME! Position Overview We are seeking a hands-on IT Infrastructure Manager to oversee and evolve our technology environment across multiple brands and locations. This role will focus on infrastructure oversight, Microsoft O365 administration, vendor management, cyber assessments, and helping unify disparate VOIP systems into a cohesive, centralized framework. This role is ideal for someone who thrives in fast-paced, multi-site environm

Desktop Support Technician

TEKsystems c/o Allegis Group

Scottsdale, Arizona, USA

Full-time

Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Suppor

Help Desk Support

Innova Solutions, Inc

Atlanta, Georgia, USA

Contract

Innova Solutions has a client that is immediately hiring for a Help Desk Support Position Type: Full-time Contract Duration: 9+ Months Location: Atlanta, GA (Onsite) Please apply Local to Atlanta, GA candidate. As a Help Desk Support, you will: Have Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systemsHave Proficiency with imaging laptop comp

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Help Desk Support Technician

Decisionpoint Corporation

Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Georgia Locals Only -- Help Desk Support Specialist Hybrid Atlanta, GA

Paramount Software Solutions, Inc

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Help Desk Support Specialist 1 (765622) Job Id: 765622 Job Title: Help Desk Support Specialist Location: Hybrid - 2 MLK Jr Drive Atlanta, GA Duration: 12 Months Description: Serves as the primary escalation point for incoming queries and technical issues. Manages and/or assigns projects and tasks toother team members as appropriate Advises, collaborates and assists business units with system enhancements and modifications Provides technical assistance and support for incoming queries and tec

IT Systems Support Specialist

Recruit Professional Services

New York, New York, USA

Full-time

IT Systems Support Specialist Job Responsibilities: Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly. Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly. Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency. Oversee IT aspects of employee on

Proton System Administrator

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

IT Onsite Field Technician

The Reynolds and Reynolds Company

Fairfax, Virginia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

Proton System Administrator

The Reynolds and Reynolds Company

Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Proton System Administrator

The Reynolds and Reynolds Company

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

IT Onsite Field Technician

The Reynolds and Reynolds Company

Jacksonville, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

Senior Desktop Support Technician

Leidos

Washington, USA

Full-time

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under

IT Onsite Field Technician

The Reynolds and Reynolds Company

Savannah, Georgia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi

IT Support Specialist

Cadence Education

Scottsdale, Arizona, USA

Full-time

Company Overview IT Support Specialist Hybrid schedule, in office in Scottsdale, AZ Cadence Education is currently seeking an IT Support Specialist. Reporting to the IT Director, the IT Support Specialist plays a crucial role in resolving information systems issues for our large, nationwide organization. This role will be responsible for problem determination, resolution, and systems reporting, ensuring high-quality work based on established standards and procedures. This role requires deliver

Onsite IT Support

Arcosa Lightweight

Tinton Falls, New Jersey, USA

Full-time

Arcosa Construction Products Group contains multiple business units that support three product segments in the Aggregates, Specialty Materials and Construction Site Support markets. Job Summary Arcosa Construction Products Group is seeking an Onsite IT Support Specialist, based out of our Tinton Falls, NJ regional office, to provide hands-on technical support for hardware, software, and network systems. This role supports multiple business units across three key product segments: Aggregates, S

IT Onsite Field Technician

The Reynolds and Reynolds Company

Upper Marlboro, Maryland, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi