WFM Jobs

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UC Engineer III

Chewy

•

Plantation, Florida, USA

Full-time

Our Opportunity At Chewy, it is our mission to be the most trusted and convenient destination for pet parents and partners everywhere! We have evolved into an innovative Fortune 500 industry leader. We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our enterprise-wide Omnichannel migration initiative, delivering seamless customer experien
Posted 54 days ago | Updated 6 hours ago

4762-1 - PeopleSoft Integrator/Support Analyst

Spruce Technology Inc.

•

New York, New York, USA

Full-time, Contract

This is a New, Remote role. There will be some onsite work required as is necessary. MTA is seeking a Kronos Senior Business Analyst Lead to support the upgrade from Kronos Workforce Central to UKG Pro Workforce Management (WFM). This role involves consolidating five WFC instances into a single KronosWFM instance, managing complex integrations, and ensuring seamless data transfer with PeopleSoft HRMS and other legacy systems. The role requires a strong understanding of stakeholder management, bu
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Posted 60+ days ago | Updated moments ago

Senior Java Engineer

Resolution Technologies

•

Plano, Texas, USA

Full-time

Senior Java Developer Career Opportunity Our client, who is a global leader in contact center solutions, is seeking a dynamic individual with high energy and drive to join their Work Force Management (WFM) software development team as a Senior Software Engineer. This engineer will primarily focus on the development of server-side component design, development, testing and implementation. Experience with client-side development is a plus. This engineer will work in Agile development environment
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Posted 30 days ago | Updated 3 hours ago

Senior Java Software Engineer/ Richardson, TX

Motion Recruitment Partners, LLC

•

Richardson, Texas, USA

Full-time

This company is a stable and well-established technology organization that specializes in enterprise-grade workforce management platforms. With a strong focus on innovation, scalability, and AI integrations, this team supports mission-critical applications used by global businesses to optimize scheduling, performance, and operational efficiency. Their Richardson, TX location is home to a core R&D team responsible for both legacy and next-gen platform development, including monolithic and microse
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Posted 2 days ago | Updated 3 hours ago

Telephony Analyst

Maximus, Inc.

•

Maryland, USA

Full-time

Description & Requirements Maximus is seeking a Telephony Analyst to manage and support internal-use telephony systems for our Homeland Security customer. This role will provide technical leadership for the design, configuration, maintenance, and troubleshooting of enterprise VoIP and telephony infrastructure, with responsibilities that span operating systems, networking, security, and application support. This position is on-site five days a week and requires an active secret security clearanc
Posted 2 hours ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 9 days ago | Updated 2 days ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

•

Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 7 days ago | Updated 3 hours ago

Principal Engineer, Software

Verint Systems Inc

•

Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 60+ days ago | Updated 6 hours ago

Manager, Software Engineering

Verint Systems Inc

•

Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 60+ days ago | Updated 6 hours ago

Enterprise TeleStaff Manager (Information Technology Expert, Grade N32)

Montgomery County Government

•

Maryland, USA

Full-time

About the Position The expected starting salary for this position is: $108,687 - $175,479 WHO WE ARE The Department of Finance is responsible for the financial administration of the County government, including accounting and payroll, debt and cash management, tax billing and revenue collection, economic and revenue forecasting, and risk management. WHO WE ARE LOOKING FOR The Department of Finance (FIN), Timekeeping & Payroll Section, seeks a highly skilled and experienced information techno
Posted 42 days ago | Updated 16 days ago

Field Network Engineer

CDK Global

•

Las Vegas, Nevada, USA

Full-time

Field Based Position - Approximate Geographical Coverage Area: Las Vegas and surrounding areas, down to Kingman, AZ and up to St George, UTMay be instances to assist nearby colleagues in Phoenix and Salt Lake City areas. About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to
Posted 4 days ago | Updated 6 hours ago

Senior Cloud Data Engineer

Fiserv

•

Omaha, Nebraska, USA

Full-time

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a diffe
Posted 60+ days ago | Updated 3 hours ago

IVR Contact Center with Genesys - Phoenix AZ (Onsite) - AK

ASCII Group LLC

•

Phoenix, Arizona, USA

Third Party, Contract

The following requirement is open with our client. Title : IVR Contact Center with Genesys Location : Phoenix AZ (Onsite) Relevant Experience (in Yrs.) : 9+ Detailed Job Description: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration.Candidate must be able to :Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform.Evaluate
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Posted moments ago

Kronos Resource

Synergent Tech Solutions

•

San Jose, California, USA

Contract

Role - Kronos Resource Location - SAN JOSE, CA- onsite JD : Need a Technical Subject Matter Expert with 5+ years of relevant experience to lead the global implementation of UKG Pro Workforce Management, focusing on the Timekeeping and Absence modules. Key Responsibilities: Lead and manage the end-to-end deployment of UKG Pro WFM across multiple countries Direct technical teams and ensure the successful delivery of project milestones Configure system components to meet complex business requireme
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Posted 21 days ago

Infor CloudSuite Engineer

DCode Talent

•

Remote

Contract, Third Party

Position: Infor CloudSuite Engineer Location: Remote Duration: 6 months C2H Job Description: Top 3 skills: CloudSuite experienceWFM/Agilisys time & attendance module experience and one or both of GHR/FSMExperience with specific tools: IPA, Configuration Console, and File Creation Utility (optional pluses: Birst, ION, Columnar, Data Replication, Data Lake/Data Fabric)Join a cutting-edge project aimed at revolutionizing systems! We are on the hunt for talented individuals to become a part of an
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Posted 7 days ago

AVAYA Technical Program Manager

Brezo Business Solutions LLP

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Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra
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Posted 15 days ago

Kronos Consultant

Phoenix Business, Inc.

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Remote

Contract

Roles and ResponsibilitiesConfigures all elements of the Kronos application to include: Pay Rules, Work Rules, Accruals, Scheduling, WIMs, Attendance, Access Profiles, etc.A Kronos Consultant provides expertise on Kronos Workforce Management (WFM) solutions, helping clients optimize their workforce management processes.Accountable for gathering and analysing business requirement specifications, measurements, data mappings, policies, business procedures, etc. as well as transforming them into cre
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Posted 2 days ago | Updated 2 days ago

Integrations Developer ? MS Dynamics CE/UKG Pro

EDI Specialists, Inc.

•

Dothan, Alabama, USA

Full-time

Job Description: Reporting to the Manager AX/.NET Applications Development, the Integrations Developer position will focus on Microsoft Dynamics 365 Customer Engagement and UKG Pro/WFM applications administration, support, integrations, and development. This role will be engaged in the continued growth and support of Cooper's Microsoft Dynamics Azure cloud - D365 environment, UKG PRO/Workforce Management, and associated applications across the company, and in supporting initiatives designed to
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Posted 60+ days ago | Updated moments ago

Infor CloudSuite Consultant

Computer Enterprises, Inc.

•

Remote

Contract

CEIs Client is a leader in healthcare, and they are adding an Infor CloudSuite Consultant to their team based in Philadelphia. MOSTLY remote role, Travel to Philadelphia required once per month 6-month contract with potential for permanent conversion Responsibilities include: Participate in a semi-agile development workflow using Scrum/Kanban methodology using Jira Financials & Supply Management (FSM) and Global Human Resources (GHR) modules Develop in LPL (Infor's proprietary scripting langu
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Posted 57 days ago | Updated 34 days ago

Genesys Cloud Architecture Consultant

Sureminds Solutions

•

Raritan, New Jersey, USA

Third Party, Contract

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P
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Posted 34 days ago | Updated 17 days ago