Zendesk Jobs in New York

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IT BANK APPLICATION SUPPORT

Conquest Technical Associates, LLC

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New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE NO THIRD-PARTY RESUMES SUPERVISORY EXPERIENCE A+ BANKING EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2022)Generate Helpdesk KPI and
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Posted 2 hours ago | Updated moments ago

Senior IT Support Specialist

Abacus Group

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New York, New York, USA

Full-time

Our client is a bank. They seek a Senior IT Support Specialist to join their Manhattan, NY office. Responsibilities Manage the ticketing system by assigning, reviewing, and analyzing ticketsProvide first-line support (Level 1) for desktop and banking applicationsWork extensively with end users to answer questions or escalate issuesSupport Windows workstations and Windows server environmentGenerate and submit Helpdesk KPI and KRI reportsAutomate Helpdesk tasks using scripts, including PowerShell
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Posted 10 days ago | Updated 10 days ago

Director of IT

Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 11 days ago | Updated moments ago

IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

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New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh
Posted 4 days ago | Updated 11 hours ago

Security Technologist 2

Aditi Consulting

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Remote or Redmond, Washington, USA

Contract

Payrate: $50.00 - $55.00/hr. Summary: The Security Technologist will assist with conducting vendor risk assessments. This role works closely with colleagues and cross-functional partners, helping to ensure that vendors meet organizational and regulatory requirements. The role will also involve creating data flow diagrams to illustrate vendor connectivity with our environment. Responsibilities: Conduct Vendor Assessments: Assist in gathering and reviewing vendor due diligence documentation (e.g.
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Posted 9 days ago | Updated moments ago

Junior OneTrust Engineer

Revature

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Remote

Full-time

About the Role: We are seeking a proactive and detail-oriented Junior OneTrust Engineer to support and enhance our privacy and compliance operations. The ideal candidate will have foundational experience with OneTrust and Zendesk, and a keen interest in privacy program management, data subject rights (DSR) workflows, and risk mitigation. This role plays a key part in optimizing operational processes, identifying high-risk areas, and helping to build scalable solutions. Familiarity with key priva
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Posted 3 days ago

IT/AV Collaboration Support Specialist (Level 2)

mongoDB, inc

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New York, New York, USA

Full-time

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft
Posted 41 days ago | Updated moments ago

IT - Senior Production Specialist for the Division of HPD TECH

City of New York

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New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh
Posted 22 days ago | Updated 11 hours ago

Professional Services Manager

GDH

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Remote

Full-time

Job Description: Our client is seeking a Professional Services Manager to join their team. This role is pivotal in leading customer care and solutions management teams, ensuring exceptional delivery service and customer experience throughout the lifecycle of the companys clients. The ideal candidate will be a strategic leader with a robust background in SaaS service environments, possessing a deep understanding of customer success dynamics and operational efficiency. This is a fully remote role
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Posted 6 days ago | Updated 6 days ago

IT Support Specialist - ONSITE

ConsultNet, LLC

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Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user tec
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Posted 2 days ago | Updated 11 hours ago

Level 1 & Level 2 Application Support - Help Desk (REMOTE)

Exodus Integrity Services, Inc.

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Remote

Full-time

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a role with our client in the Washington DC area. This is a very exciting opportunity working with one of the top employers in the area. If you are interested in joining a vibrant organization
Posted 6 days ago | Updated 11 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 49 days ago | Updated moments ago

Security Technologist 2

BCforward

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Remote

Contract

Security Technologist 2 Candidate Requirements * Years of Experience Required: 3-4 years of experience required for the role * Degrees or certifications required: Bachelor's degree in a related field (e.g., Risk, Information Security, Computer Science) or equivalent work experience. * Best vs. Average: The ideal resume would be someone with developer experience, ability to reason about ambiguous items (analyze data to be able to figure out a solution), security administrator, and any work in