Zendesk Jobs in San Jose, CA

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Technical Support Specialist, Customer Service Tools

Netflix, Inc.

•

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need
Posted 51 days ago | Updated 4 hours ago

Senior Engineer with Loyalty Programs / Credit Card Rewards Exp

Orasi Software

•

Remote

Contract, Third Party

Frontend: React JS Backend: Node with Express JS DB: postgres Cloud and Related Services: AWS (S3, Cognito, Cloudwatch, Elasticbeanstalk, route53, etc.), Twilio Integrations Issuer/Processor (GraphQL) Transaction data enrichment bank account integration for repayment & car loan rewards Vehicle information Redemption Option OTP & texting CS & IVR We are looking for senior engineers with experience building financial or equivalent systems handling concepts like financial ledgers, idempotenc
Easy Apply
Posted 12 days ago | Updated 12 days ago

IT Lead - Client Services

Roblox

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San Mateo, California, USA

Full-time

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op
Posted 44 days ago | Updated 4 hours ago

Architect with Loyalty Programs / Credit Card Rewards Exp

Orasi Software

•

Remote

Third Party, Contract

Frontend: React JS Backend: Node with Express JS DB: postgres Cloud and Related Services: AWS (S3, Cognito, Cloudwatch, Elasticbeanstalk, route53, etc.), Twilio Integrations Issuer/Processor (GraphQL) Transaction data enrichment bank account integration for repayment & car loan rewards Vehicle information Redemption Option OTP & texting CS & IVR We are looking for senior engineers with experience building financial or equivalent systems handling concepts like financial ledgers, idempotenc
Easy Apply
Posted 12 days ago | Updated 12 days ago

Sr Data Analyst, Knowledge Management and Training - FreeWheel NYC

Comcast Corp

•

New York, USA

Full-time

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This role is based in the New York City office (Midtown Manhattan). In-person attendance
Posted 13 days ago | Updated 4 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol