associate, desktop support Jobs in herndon, va

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Desktop Support Team Lead

NuAxis LLC

Sterling, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated De

Senior Desktop Support Analyst

Kellton

Washington, District of Columbia, USA

Full-time

The client is seeking a full time Desktop Support Analyst. This role will have a high degree of face-to-face interaction with all levels within the Firm and will be expected to work in an advisory-like manner. This role will be based out of our Washington, DC office. This role will join a highly collaborative team of individuals providing deskside and tech bar support to the Americas region (New York, Washington DC, Houston, and Sao Paulo, Brazil). Work Schedule: Monday through Friday, 8:30 am t

Tier 2 Desktop Support Analyst

IT Concepts Inc

Washington, District of Columbia, USA

Full-time

Description Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity

Desktop Support Technician

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Desktop Support Services Technician

Alpha Omega Integration LLC

Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin

Desktop Support Technician - McLean, VA - Hybrid ( only)

Smart Caliber Technology

McLean, Virginia, USA

Full-time

Job Title: L2 Helpdesk Analyst (Desktop Support) Location: McLean, Virginia Hybrid Job Type: Direct Hire/CTH Here's What You'll Do: Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests. Provide remote support over the phone using remote desktop tools. Assist employees with installation, configuration, and troubleshooting of computer hardware laptops, desktops, peripherals, printers, mobile devices. Ability to triag

Principal Support Associate, Google Workspace

Capital One

McLean, Virginia, USA

Full-time

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware Principal Support Associate, Google Workspace This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent cust

Desktop Support

TEKsystems c/o Allegis Group

Washington, District of Columbia, USA

Full-time

Description: o Incidents - Software break/fix o IMACs - Installation of software, machine upgrades, etc. o Refresh o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers o Basic experience awith Active Directory o Experience with Windows 10 and Microsoft Office o Experience with Deskside support in a hospital environment a plus o Experience with ServiceNow- PREFERRED NOT REQUIRED

Tier 2 Desktop Support Analyst

IT Concepts

Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i

Associate Help Desk Support Specialist

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Associate IT Support Technician Network/Telephony

Kaiser Permanente

Alexandria, Virginia, USA

Full-time

Description: Technical Summary We are hiring for Associate NetTel Engineer with on-site location of Arlington or Alexandria. This is a great entry-level opportunity within the network telephony that will include ample training for the selected candidate. Eventually the trainee will be assigned to service areas within Virginia for primarily independent ticket resolution. We are open to applicants with NetTel exposure and/or IT support experience/education. Job Summary: The individual contribu

Desktop Support, IT Support Technician

SiriusXM

Washington, District of Columbia, USA

Full-time

Who We Are: SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever t

Desktop Support - White Oak, MD

Apex Systems

Silver Spring, Maryland, USA

Full-time

Job#: 1370200 Job Description: Desktop Support Technician Apex Systems is hiring a Desktop Support Techs for one of their clients in the Rockville, MD area. If interested, email your updated resume to Madison Muscat at . Hiring Company: Apex Systems Duration: 3 year contract Location: 100% on-site in Silver Spring, MD 20903 Pay: $20.00/hr. (paid weekly on W-2) Shift: M-F 8am-5pm Preferred Job Skills & Requirements: Responds to customers having technical problems/issues related to software

Desktop Technician - AV Technician

Dexian DISYS

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support / break-fix team, the Desktop Technician will have a primary focus on Audio Visual Support (AV). Audio Visual duties include providing phone support for analog and digital gateways, phone configuration, secure phones, ring down lines, and cross connects. The Desktop Technician will coordinate Centrex and oth

Desktop Technician - Help Desk Technician

Dexian DISYS

Arlington, Virginia, USA

Full-time

Dexian has an immediate opportunity for a Desktop Technician to provide Level 2 support for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) and periph

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Desktop Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Provides Tier 2 desktop support services via telephone, deskside, chat, or remote contact. Services supported include hardware, operating systems (Windows and MacOS), storage devices, email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, hardware, and peripherals. Provisions and de-provisions equipment and accounts in support of user on- and off-boarding. Supports system refresh, images new computers using a standard-image, and s

Service Desk/NOC Specialist

AAC Inc

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month