call center - it help desk Jobs in boston, ma

21 - 40 of 62 Jobs

Hardware Deployment TechnicianJob Title - Hardware Deployment Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Norwood, Massachusetts, USA

Full-time

Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems. Performs analysis, diagnosis, installation, and resolution of rem

Help Desk Support/Network AdministratorJob Title - Help Desk Support/Network Administrator

GovCIOCompany Name - GovCIO

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Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi

Help Desk SupportJob Title - Help Desk Support

IntellectFaces, Inc.Company Name - IntellectFaces, Inc.

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Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

IT Senior Business AnalystJob Title - IT Senior Business Analyst

Rose InternationalCompany Name - Rose International

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Quincy, Massachusetts, USA

Full-time

Date Posted: 05/08/2025 Hiring Organization: Rose International Position Number: 482412 Job Title: IT Senior Business Analyst Job Location: Quincy, MA, USA, 02171 Work Model: Hybrid Shift: Monday to Friday, 9:00AM to 5:00PM Employment Type: Temporary Estimated Duration (In months): 12 Min Hourly Rate($): 60.00 Max Hourly Rate($): 65.00 Must Have Skills/Attributes: .Net, ADA, Business Analysis, C, C++, Healthcare, Java, JIRA, Medicaid, SDLC, Security, SQL, UAT Job Description Only qualifi

Infrastructure Senior Tech Analyst - AVP (Hybrid)Job Title - Infrastructure Senior Tech Analyst - AVP (Hybrid)

CitiCompany Name - Citi

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Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s

Senior Systems Administrator, Senior Desktop EngineerJob Title - Senior Systems Administrator, Senior Desktop Engineer

Mass General BrighamCompany Name - Mass General Brigham

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Remote or Somerville, Massachusetts, USA

Full-time

Site: Mass General Brigham Incorporated At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect t

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Desktop Administrator I's ("Desktop Administrator") primary responsibility is attending to calls from various locations for any issues related to desktop and laptop systems and software, including, but not limited to, installation, configuration, triaging and problem resolution activities. Duties and Responsib

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Desktop Administrator I, IT InfrastructureJob Title - Desktop Administrator I, IT Infrastructure

tax.comCompany Name - tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Desktop Administrator I, IT Infrastructure - DallasJob Title - Desktop Administrator I, IT Infrastructure - Dallas

tax.comCompany Name - tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Desktop Administrator I's ("Desktop Administrator") primary re

Manager, Unified Communications - Work From Home - GJob Title - Manager, Unified Communications - Work From Home - G

Next Step SystemsCompany Name - Next Step Systems

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Boston, Massachusetts, USA

Full-time

Manager, Unified Communications, Boston, MA We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization s unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unif

Network EngineerJob Title - Network Engineer

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: 2503354 Location: REMOTE WORK, CA, US Date Posted: 2025-05-01 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our team in San Diego, CA to support our Tactical Networks InService Engineering Agent (TACNET ISEA) team. Th

Senior Analyst - Network EngineerJob Title - Senior Analyst - Network Engineer

CVS HealthCompany Name - CVS Health

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Georgia, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Systems Administrator II, IT InfrastructureJob Title - Systems Administrator II, IT Infrastructure

tax.comCompany Name - tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. Duties and Responsibilities, as they align to Ryan's Key Results People: Create a positive te

REMOTE SYSTEMS ADMINISTRATORJob Title - REMOTE SYSTEMS ADMINISTRATOR

City of New YorkCompany Name - City of New York

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Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

IT Systems EngineerJob Title - IT Systems Engineer

Virginia JobsCompany Name - Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

Are you a solutions-driven IT professional with a passion for creating seamless, reliable, and innovative computing experiences? The University of Virginia's Information Technology Services (ITS) seeks an experienced systems administrator for a position in our Storage, Backup, and Archive team. Commensurate with the candidate's experience, the role will be filled at the respective level that best matches the candidate's qualifications. In this role, you will support, maintain, and automate a va

Junior Systems Analyst (Remote)Job Title - Junior Systems Analyst (Remote)

JacobsCompany Name - Jacobs

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Remote or Bethesda, Maryland, USA

Full-time

Responsibilities: The successful Jr. Systems Analyst will provide end user production support for multiple government offices. The selected candidate will demonstrate an understanding of technical specifications based on business requirements and functional specifications. They will provide end-user help desk support to users of the following systems: PSC WorkSmarter: An Appian, Blue Prism, and Oracle based platform that hosts various federal applications, including case management, reports, da

Systems Administrator 2Job Title - Systems Administrator 2

NightwingCompany Name - Nightwing

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Remote or Annapolis, Maryland, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Systems Administrator 3Job Title - Systems Administrator 3

NightwingCompany Name - Nightwing

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Remote or Annapolis, Maryland, USA

Full-time

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t