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Help Desk

Apex Systems

Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec

Senior Technical Support Specialist

Fortinet

Atlanta, Georgia, USA

Full-time

Job Description Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with

Desktop Support Technician

MCI Companies

Wichita, Kansas, USA

Full-time

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high o

Support Analyst, Corporate IT

QDOBA Mexican Eats

San Diego, California, USA

Full-time

POSITION SUMMARY: The Corporate IT Support Analyst is responsible for directly and indirectly delivering efficient, effective, and high-quality technical support to corporate and above-restaurant leaders while meeting established service level agreements. The Corporate IT Support Analyst will work with minimal supervision, independently or with internal and outsourced technical teams to ensure QDOBA's goals and KPIs related to outstanding customer service are met. The Support Analyst is respons

1901 Service Desk-Q3 2025

Apex Systems

Norfolk, Virginia, USA

Full-time

Job#: 2079068 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume and a copy of your CompTIA Sec+ certification to Jordan at . **Please note that only qualified candidates will be contacted. Postion Title: Service Desk Analyst Location: Norfolk, VA Duration: Long-term contract Schedule: Must be flexible to work multiple shifts. Wil

Senior Salesforce Developer - Team Lead

Amgen Inc

Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat

529601494 - Software Engineer 3

Maisters Recruiting

Austin, Texas, USA

Contract

Performs application development, enhancement, maintenance, and support for State Portal, Workflow Management, Eligibility Web Services, Family Violence Program, Enterprise Document Services, Enterprise Content Management, Document Center, Call Center Inquiry, and other Social Services applications. Develop, enhance and maintain existing and new web-based J2EE/Portal applications within HHSCs SOA (Service Oriented Architecture) platform using Agile methodologies. As a member of the team, parti

Genesys Engineer - V

Judge Group, Inc.

Bridgewater, New Jersey, USA

Contract

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit

IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p

Senior Cloud Data Engineer

Fiserv

Omaha, Nebraska, USA

Full-time

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a diffe

Contact Center Engineer

VC5 Consulting

US

Contract

We are seeking a highly skilled and experienced Telecom Integration Specialist with expertise in Five9 to join our dynamic team, focusing on optimizing call center operations through robust integration and automation. This critical role involves ensuring seamless functionality across various communication platforms and integrated systems. Key Responsibilities: Diagnose and troubleshoot complex issues involving Five9 and its integrations with other critical systems like SQL and ServiceNow. Proact

Business Process Analyst

Generis TEK Inc.

King of Prussia, Pennsylvania, USA

Contract

We have Contract role Business Process Analyst for our client at King of Prussia, PA. Please let me know if you or any of your friends would be interested in this position. Position Details: Business Process Analyst- King of Prussia, PA Location : King of Prussia, PA 19406 Project Duration : 09+ Months Contract This position requires 10+ years experience. Role Responsibilities & expectations: Business Process AnalystDefining/redefining Business processes related to customer-impacting/customer j

VoiDat Comm. Eng

Rishabh Software Pvt. Ltd

District of Columbia, USA

Contract

Position Title & Code: VoiDat Comm. Eng Location: Washington, DC Project End Date: 09/30/2025 (With Possible extension to next fiscal year) Duties and Responsibilities: 1. Serve as the first point of contact for customers seeking Telecom-related technical assistance over the phone or email 2. Monitoring and maintaining of client's Voice Network and reporting issues to Telecom ISP/Cloud Hosting Vendor (client) using the remedy Portal ticketing system. 3. Work with Telecommunications Partne

Voice and Data Communications Engineer with Min 1-5yrs Exp (Webcam Interview) (HYBRID_only Local to DMV Area)

NextGen Solutions Corporation

Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for VoiDat Comm. Eng (Min 1-5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 14 Months + (annual extensions) Location: Washington DC 20004 Immediate interviews Webcam interviews ONLY VoiDat Comm. Eng **Hybrid role: only submit candidates local to the DMV** responsible for providing support to internal and remote users by installing, configuring, and upgrading telecommunication products, including Avaya, CISCO, Aspect

Title: Engineer Location: 72 Marietta Street, 4th Floor, Atlanta, GA 30318-0000 Duration: 08/18/2025 - 12/31/2025 Shift Timings: Mon Fri 8am 5pm EST Position: Hybrid

LanceSoft Inc.

Columbus, Ohio, USA

Full-time

Department: ATL - AIM Watershed Management Title: Engineer Location: 72 Marietta Street, 4th Floor, Atlanta, GA 30318-0000 Duration: 08/18/2025 - 12/31/2025 Shift Timings: Mon Fri 8am 5pm EST Position: Hybrid Job Description: Telephony Administrator / Engineer Job Description We are seeking a skilled Telephony Administrator/Engineer to manage and support our City of Atlanta Watershed Call Center agents utilizing a cloud-based contact center infrastructure, with specific expertise in AWS Connect,

Managed Services Operations Engineer II

MK Software Solutions Inc

Remote

Contract

Position: Managed Services Operations Engineer II Remote 6+Months Contract What We Look For in a Candidate: Fully seasoned with typically 5+ years professional experience with a bachelor s degree or equivalent education and experience or 2-3 years with a Master's Degree.Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays Experience mentoring/training/coaching/collaborating with other employeesExperience with project management. Proven analytical

Remote // EPIC EMR Help Desk

Talent Groups

Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Epic EMR Help Desk

Talent Groups

Remote

Contract

Note: Shift timings would be 11 to 8 pm CST (Only) Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

IT Support Associate - NJ

Tandym Tech

Hanover, New Jersey, USA

Contract

We have a current opportunity for an IT Support Associate. The position will be based in Whippany, NJ What You Will do: Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote. Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment. Image, configure, and deploy Windows 10 workstations. Troubleshoot Microsoft Offic

IT Support Associate

Tandym Tech

Pittsburgh, Pennsylvania, USA

Contract

Our client is a health services provider based in Pittsburg, PA. They want to hire an IT Support Technician who is eager to learn and will apply their technical knowledge in support of the Infrastructure Operations Team. This role is 6-12 months contract, with potential to convert. Must be able to work onsite in Pittsburg, 5 days per week. Responsibilities: Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users,