contact center Jobs

Refine Results
81 - 100 of 224 Jobs

AWS Connect Engineer Level 2 or Level 3

Econosoft

•

Addison, Texas, USA

Contract

Client Industry: Healthcare Job Description AWS Connect Environment Current State: Migrate platform from Select Medical's AWS tenant to Concentra's platform. This will be a lift-and-shift no rearchitecting, mostly replication and tenant alignment.Platform Status: AWS Connect is fully live in all centers and in active development. Parallel Development: Ongoing development on chat experience, chatbot flows, and IVRs.Helpdesk and Central Billing Office are on other telephony platforms (IVR), whe
Easy Apply
Posted 1 day ago

Voice Engineer

Kforce Technology Staffing

•

Remote or Pleasanton, California, USA

Contract

RESPONSIBILITIES: Kforce has a large healthcare client looking for a highly skilled Voice Engineer. This position is fully remote, and candidates can sit anywhere nationwide although they must be able to work 8am-5pm PST Mon-Fri. This role is ideal for someone who thrives in high-pressure environments and has a strong background in troubleshooting, vendor coordination, and enterprise contact center systems. Key Responsibilities: * Voice Engineer will accept and resolve tickets related to break/
Posted 17 hours ago | Updated 6 hours ago

Applifecycle Systems Engineer - UCCE and UCM

Ztek Consulting

•

San Jose, California, USA

Full-time

Job Title: Applifecycle Systems Engineer - UCCE and UCM Location: RTP, NC / Austin, TX / San Jose, CA Position Type: Full-time Desired Skills: CISCO CUCM | Cisco UCCE Yrs of Exp: 5 - 12 years of experience Job Summary: Must Have Technical/Functional Skills:Designing, Managing Cisco Unified Contact Center Enterprise technologies (UCCE), Cisco Customer Voice Portal (CVP), Cisco IP/IVR, Cisco CTIOS, Cisco Finesse, CUIC.Good Understanding and work Experience in third party products like, Appspac
Easy Apply
Posted 1 day ago

NICE IVR Consultant

Apar Technologies

•

Fort Mill, South Carolina, USA

Third Party, Contract

Title: NICE IVR consultant Location - Fort Mill, SC Project Duration: 6 months Shift Timings 11 AM to 8 PM EST Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment ana
Easy Apply
Posted 13 days ago | Updated 1 day ago

Lead Software Engineer

Motion Recruitment Partners, LLC

•

Washington, District of Columbia, USA

Full-time

Lead Software Engineer - Full-Time - Remote A national, mission-driven nonprofit is seeking a Lead Software Engineer to join their Technology Team in a full-time, remote capacity. This is an opportunity to work with cutting-edge tools and platforms such as Java, Spring Boot, ReactJS, AWS GovCloud, Docker, and more. Why This Role Is Special You'll not only lead engineering efforts, but you'll also lead meaningful change. The organization is looking for a well-rounded technologist with a passion
Easy Apply
Posted 22 days ago | Updated 9 hours ago

Amazon Connect Developer

INSPYR Solutions

•

Addison, Texas, USA

Contract

Job Title: AWS Connect Engineer in Addison, TX Location: Addison, TX (4 days a week onsite) Hourly Rate: Between $60 to $70 hourly // Once the role converts, salary is between $100K to $135K (This depends on your experience with Amazon Connect) Work Authorization: U.S. Citizen, orthat does not require sponsorship either now or in the future. Job Summary The Senior/Software Engineer - AWS Connect Specialist plays a pivotal role in driving My client's strategic initiatives by leveraging cutti
Easy Apply
Posted 19 days ago | Updated 8 hours ago

Sr. Onestream Dev/Admin- REMOTE

Sensiple Inc.

•

Remote or New York, New York, USA

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 19 hours ago

Business Systems Analyst

TEKsystems c/o Allegis Group

•

Columbus, Ohio, USA

Full-time

Description Maintains, monitors, updates assigned application systems - Researches problems and takes appropriate action to correct - Tests and implements new software or software modifications - Develops and provides user training for new and existing applications, products and procedures Develops and updates documentation to support policies or procedures. Develops, generates, maintains and monitors reports, files, and/or other data. Responds to questions and provides technical support to mem
Posted 1 day ago | Updated 10 hours ago

Application Programmer

Genesis10

•

Addison, Texas, USA

Full-time

Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Addison, TX and Charlotte, NC. This is a 12+ month contract position. Responsibilities: Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions Coordinate with other tech partners like Avaya, network partners and product vendors Requireme
Easy Apply
Posted 13 hours ago | Updated 1 hour ago

AWS Connect Engineer @ Missouri, Texas, New York, New Jersey, Connecticut, California (Hybrid)

Momento USA LLC

•

St. Louis, Missouri, USA

Contract, Third Party

Hi, I hope you're doing well, Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for an AWS Connect Engineer. Role: AWS Connect Engineer Duration: 6+ Months contract Location: Saint Louis, Missouri, Dallas, Texas, Tri-State region (New York, New Jersey, Connecticut), and San Francisco Bay area, California (San Ramon, San Jose, Santa Clara, Fremont, etc.) People
Easy Apply
Posted 12 days ago | Updated 12 hours ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

•

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 34 days ago | Updated 6 hours ago

Avaya AEP/IVR/Nuance developer- REMOTE

Sensiple Inc.

•

Remote or Omaha, Nebraska, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developin
Easy Apply
Posted 1 day ago | Updated 22 hours ago

.NET full-stack Developer Lead _ GA, NY, NC

Sensiple Inc.

•

Charlotte, North Carolina, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 14 days ago | Updated 22 hours ago

Full Stack Lead Software Engineer- Voice & Chat

KeyCorp

•

Remote

Full-time

Location: For Those Who Work At Home, Ohio Job Description- Join the Voice & Chat Automation / Contact Center Delivery group as Technical Lead - full stack. Be part of a team that is working on a major modernization effort, revolving around exciting new technologies, like Google Cloud, Dialogflow, AI, UJET, and NICE. The Tech Lead will be responsible for leading building Intelligent Bots and associated components for the KeyBank Bot Squad. We are looking for an experienced Tech Lead to join ou
Posted 48 days ago | Updated 1 hour ago

ServiceNow Lead

Sensiple Inc.

•

Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 1 day ago | Updated 20 hours ago

Calypso Derivative Tester - UFT/Q-Frame Exp.

Sensiple Inc.

•

Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 48 days ago | Updated 22 hours ago

IMS Network Engineer

Sensiple Inc.

•

Austin, Texas, USA

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 6 days ago | Updated 22 hours ago

Senior Genesys Engineer

Strategic Staffing Solutions

•

Denver, Colorado, USA

Full-time, Contract

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. Beware of scams. S3 never asks for money during its onboarding process. Job Title: Senior Genesys Engineer Location: Denver, CO, 80237 Contract Length: 6+ Months On Site Work Job ref# 242704 Job Description: As a Genesys Specialist, you will be responsible for designing, impleme
Easy Apply
Posted 13 days ago | Updated 1 hour ago

Cloud System & VoIP Administrator

Central Research, Inc.

•

Hendersonville, Tennessee, USA

Full-time

Requisition ID: 1690 Position Title: Cloud System & VoIP Administrator Job Category: FULL TIME Location: Hendersonville, TN, US Description: Cloud System & VoIP Administrator Location: Remote/Hendersonville, TN | Travel: Up to 10% Employment Type: Full-time | Reports to: IT Infrastructure Manager Drive Innovation. Deliver Security. Make a Real Impact. Central Research Inc. (CRI) is looking for a Cloud System & VoIP Administrator to lead the implementation and support of mission-critical IT
Posted 12 days ago | Updated 9 hours ago

AI Solution Architect

Resource Informatics Group

•

Hartford, Connecticut, USA

Contract

Job Description This role will define the end to end solutions for our AI driven contact center. Three major programs in scope: Guided Personal Service (GPS) program - A large solution Scaled Agile framework-based (SAFE) program consisting of 3+ agile release trains. Primary stakeholders support our Healthcare member and provider contact centers. We are in year 7 of a multi-year journey to expand support for additional lines of business in support of our business team's mission. We are currently
Easy Apply
Posted 15 hours ago | Updated 8 hours ago