contact center Jobs

101 - 120 of 221 Jobs

Donor Care LeadJob Title - Donor Care Lead

Biolife Plasma ServicesCompany Name - Biolife Plasma Services

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Bannockburn, Illinois, USA

Full-time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's and . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd., is an industry leader in the collection of high-qual

Business Systems Analyst IIIJob Title - Business Systems Analyst III

Genesis10Company Name - Genesis10

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Columbus, Ohio, USA

Full-time

Genesis10 is currently seeking an IT Business Systems Analyst (Senior) with a leading client in Columbus, OH. This is a 6 month contract, position requiring 4 days on-site per week. Compensation: $50-60.00/HR Provides systems support for assigned business unit or assigned application(s) which include the following: - Maintains, monitors, updates assigned application systems - Researches problems and takes appropriate action to correct - Tests and implements new software or software modificatio

ServiceNow LeadJob Title - ServiceNow Lead

Sensiple Inc.Company Name - Sensiple Inc.

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Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing

Senior Genesys EngineerJob Title - Senior Genesys Engineer

Strategic Staffing SolutionsCompany Name - Strategic Staffing Solutions

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Denver, Colorado, USA

Full-time, Contract

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. Beware of scams. S3 never asks for money during its onboarding process. Job Title: Senior Genesys Engineer Location: Denver, CO, 80237 Contract Length: 6+ Months On Site Work Job ref# 242704 Job Description: As a Genesys Specialist, you will be responsible for designing, impleme

IMS Network EngineerJob Title - IMS Network Engineer

Sensiple Inc.Company Name - Sensiple Inc.

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Austin, Texas, USA

Contract, Third Party

Calypso Derivative Tester - UFT/Q-Frame Exp.Job Title - Calypso Derivative Tester - UFT/Q-Frame Exp.

Sensiple Inc.Company Name - Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract

Cloud System & VoIP AdministratorJob Title - Cloud System & VoIP Administrator

Central Research, Inc.Company Name - Central Research, Inc.

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Hendersonville, Tennessee, USA

Full-time

Requisition ID: 1690 Position Title: Cloud System & VoIP Administrator Job Category: FULL TIME Location: Hendersonville, TN, US Description: Cloud System & VoIP Administrator Location: Remote/Hendersonville, TN | Travel: Up to 10% Employment Type: Full-time | Reports to: IT Infrastructure Manager Drive Innovation. Deliver Security. Make a Real Impact. Central Research Inc. (CRI) is looking for a Cloud System & VoIP Administrator to lead the implementation and support of mission-critical IT

AxiomSL ConsultantJob Title - AxiomSL Consultant

Sensiple Inc.Company Name - Sensiple Inc.

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Phoenix, Arizona, USA

Contract, Third Party

Senior Cloud Engineer - Unified CommunicationsJob Title - Senior Cloud Engineer - Unified Communications

AAA Life Insurance CompanyCompany Name - AAA Life Insurance Company

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Livonia, Michigan, USA

Full-time

Job Description Senior Cloud Engineer - Unified Communications US-MI-Livonia Job ID: 2025-1857 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Livonia, MI Hybrid Overview We are seeking a highly skilled and versatile Senior Cloud Engineer - Unified Communications to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastruct

Salesforce revenue cloud (CPQ) DeveloperJob Title - Salesforce revenue cloud (CPQ) Developer

Sensiple Inc.Company Name - Sensiple Inc.

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Plano, Texas, USA

Contract

NICE Architect/LeadJob Title - NICE Architect/Lead

Capgemini America, Inc.Company Name - Capgemini America, Inc.

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Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IV

CCaaS Delivery Lead - Conversational AIJob Title - CCaaS Delivery Lead - Conversational AI

Jubilant ConsultingCompany Name - Jubilant Consulting

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Dallas, Texas, USA

Contract, Third Party

Job Title: Delivery Lead - Conversational AI + CCaaS Experience: 12+ years Location: Dallas, TX Remote Key Responsibilities: Lead the successful delivery of Conversational AI projects leveraging Google CES. Act as the technical and delivery SME for Google CES components across delivery phases , post sales. Work directly with client stakeholders to mangle business expectations into technical deliverables. Architect, design, and oversee integration of Google CES services with: o CCaaS Platforms vi

Salesforce with OmniStudioJob Title - Salesforce with OmniStudio

Sensiple Inc.Company Name - Sensiple Inc.

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Dallas, Texas, USA

Contract

Staff AWS Connect DeveloperJob Title - Staff AWS Connect Developer

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Englewood, Colorado, USA

Contract

RESPONSIBILITIES: Kforce has a client in Englewood, CO that is seeking a Staff AWS Connect Developer with a strong background in AWS Connect services and architecture. This role will involve designing, implementing, and maintaining complex AWS Connect solutions to enhance customer experiences. Your expertise in AWS Connect, Lambda development, AWS API Gateway, and API integrations will be instrumental in creating scalable, customizable, and integrated contact center solutions for modern business

Lead .NET Full-Stack DeveloperJob Title - Lead .NET Full-Stack Developer

Sensiple Inc.Company Name - Sensiple Inc.

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New York, New York, USA

Contract

AI Lead - GenAIJob Title - AI Lead - GenAI

Sensiple Inc.Company Name - Sensiple Inc.

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St. Louis, Missouri, USA

Contract

Title: Engineer Location: 72 Marietta Street, 4th Floor, Atlanta, GA 30318-0000 Duration: 08/18/2025 - 12/31/2025 Shift Timings: Mon Fri 8am 5pm EST Position: HybridJob Title - Title: Engineer Location: 72 Marietta Street, 4th Floor, Atlanta, GA 30318-0000 Duration: 08/18/2025 - 12/31/2025 Shift Timings: Mon Fri 8am 5pm EST Position: Hybrid

LanceSoft Inc.Company Name - LanceSoft Inc.

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Columbus, Ohio, USA

Full-time

Department: ATL - AIM Watershed Management Title: Engineer Location: 72 Marietta Street, 4th Floor, Atlanta, GA 30318-0000 Duration: 08/18/2025 - 12/31/2025 Shift Timings: Mon Fri 8am 5pm EST Position: Hybrid Job Description: Telephony Administrator / Engineer Job Description We are seeking a skilled Telephony Administrator/Engineer to manage and support our City of Atlanta Watershed Call Center agents utilizing a cloud-based contact center infrastructure, with specific expertise in AWS Connect,

Webex CCE Tier 2 EngineerJob Title - Webex CCE Tier 2 Engineer

Cisco Systems, Inc.Company Name - Cisco Systems, Inc.

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North Carolina, USA

Full-time

Applications are accepted until further notice. What You'll Do The Operations team for Webex Contact Center Dedicated Instance and Webex Calling Dedicated Instance is responsible for several critical tasks, including continuously monitoring systems for issues and alerting customers when incidents occur, prioritizing and addressing incidents based on severity, performing root cause analysis to prevent future occurrences, conducting post-incident reviews to evaluate responses and identify areas f

Software Engineering Advisors- HybridJob Title - Software Engineering Advisors- Hybrid

CignaCompany Name - Cigna

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Remote or Franklin, Tennessee, USA

Full-time

The job profile for this position is Software Engineering Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Java Cloud Conversational AI Application Development.Define conversational AI requirements and build, configure, and implement software applications using Object-Oriented Programming concepts and technical expertise in technologies such as Java/J2EE, Oracle, Web Services, Spring Framework, JavaScript, Maven, JSON, JDBC, JPA, Jenk

Project Manager (Banking Domain Calypso Upgrade V18)Job Title - Project Manager (Banking Domain Calypso Upgrade V18)

Sensiple Inc.Company Name - Sensiple Inc.

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Atlanta, Georgia, USA

Contract