contact center Jobs

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Test Automation Engineer

Sensiple Inc.

•

Plano, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 21 days ago | Updated moments ago

Pentaho ETL Developer

Sensiple Inc.

•

Lake Mary, Florida, USA

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 7 days ago | Updated moments ago

Microsoft CE CRM developer - Onsite Interview required at Harrisburg, PA

Taras Technology LLC

•

Harrisburg, Pennsylvania, USA

Contract

This position 1 Week onsite and 3 Weeks Remote (Harrisburg, PA) and This position will ultimately require ON-SITE INTERVIEW. So someone within 2 hours of Harrisburg, PA is ideal. Experience/Certifications 1. 3+ years experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape. 2. Deep understanding of Dynamics 365 CE capabilities including Dynamics 365 Customer Service, including customization, configuration, and user management. 3. Strong knowledg
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Posted 2 days ago | Updated 20 hours ago

Amazon Connect Implementation Specialist

Oxford Global Resources

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Remote

Contract

Amazon Connect Consultant 5-6 roles 100% Remote Oxford s client is seeking an Amazon Connect Implementation Specialist to support the foundational launch of Amazon Connect for a large insurance provider. The specialist will work closely with AWS and customer teams to design, implement, and optimize the Amazon Connect framework within a non-production environment. The role will include providing architectural guidance, migration support, and building key capabilities to enable scalable, efficient
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Posted 23 days ago

Director of Infrastructure

Kforce Technology Staffing

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Remote or Seattle, Washington, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Director of Infrastructure in Miami/Seattle. Responsibilities: * Director of Infrastructure will lead a team of Senior Architects and Infrastructure/Platform Engineers to evaluate current and future projects, establishing internal prioritization to execute in alignment with brand priorities * Drives the architecture decisioning for the Brands' Contact Center technology, infrastructure, server and cloud strategies related to onboard and dig
Posted 6 days ago | Updated moments ago

Five9 contact Centre

Avanciers LLC

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Milwaukee, Wisconsin, USA

Full-time

Avanciers is a hiring Five9 contact Centre Architect in Franklin/ Milwaukee, WI. For one of our Fortune 500 clients. This is a Full time with the client. Benefits will be covered by the Client. Five9 contact Centre Architect Franklin/ Milwaukee, WI (Onsite Day1) Fulltime Job Description: Lead Solution Architect - Contact Center Technology About the Role The Lead Solution Architect for Contact Center Experience Solutions will play a pivotal role in designing, implementing, and evolving enterprise
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Posted 28 days ago

Business Architect - Camunda Expert

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 2 days ago | Updated moments ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 18 days ago | Updated 2 hours ago

Azure Integration Architect (.NET & API)

Sensiple Inc.

•

Readington Township, New Jersey, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
Easy Apply
Posted 17 hours ago | Updated moments ago

ServiceNow ITOM with VSM exp

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 20 days ago | Updated moments ago

Program Manager- Call Center

TOP Consulting, Inc

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Columbus, Ohio, USA

Contract

Program Manager- Call Center Top Consulting is seeking a results-driven Program Manager with deep experience in managing and optimizing Customer Contact Center operations. This role requires expertise in call center best practices, vendor selection and management, and preferred knowledge of tools such as NICE and/or NetSuite. The ideal candidate will lead cross-functional programs focused on enhancing customer service capabilities, improving performance metrics, and scaling operational efficienc
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Posted 19 days ago | Updated 8 days ago

Dynamics CRM Architect

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 29 days ago | Updated moments ago

Sr. Front-End Architect with Salesforce

TekShapers

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Remote or Vancouver, British Columbia, Canada

Third Party

Employment type FTE Job Title Sr. Architect Job Location Vancouver, Canada or Seattle, WA, USA Duration FTE Experience level -11 12 years Mandatory Skills Frontend Architecture Development with Flutter experience, Architecture and Integration experience, Cloud and DevOps experience, Experience with Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud, or Experience Cloud, etc. Job Description Frontend Architecture Development with Flutter experience. Architecture and Integration exper
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Posted 2 days ago | Updated 7 hours ago

Helpdesk Tech

360care

•

Louisville, Kentucky, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 11 days ago | Updated 2 hours ago

Data Analyst - Healthcare Domain

Sensiple Inc.

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Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
Easy Apply
Posted 9 days ago | Updated moments ago

Genesys Developer

Innova Solutions, Inc

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Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene
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Posted 9 days ago | Updated 7 days ago

.Net Azure API integration Developer

Sensiple Inc.

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Jersey City, New Jersey, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 7 days ago | Updated moments ago

Cisco ICM/IPCC Analyst

Kforce Technology Staffing

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Coral Gables, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Cisco ICM/IPCC Analyst. Job Summary: The Cisco ICM/IPCC Analyst is responsible for the configuration, administration, maintenance, and troubleshooting of Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) systems within the company. This role ensures the efficient operation of contact center solutions to support the company's customer service efforts. Responsibilities: * Configure, administe
Posted 50 days ago | Updated moments ago

CIAM Forgerock - OKTA

Sensiple Inc.

•

Plano, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
Easy Apply
Posted 1 day ago | Updated moments ago

Field Service Engineer

Ledgent Technology

•

Eastvale, California, USA

Contract

Field Service Engineer Job Description: Be able to get trained and familiarize with Energy Infrastructure Products technically as business evolve. Provide technical support to both internal repair technicians and external customers. Support Customer Service Team's contact center by providing callers and customers with technical support, processing RMA requests. Monitor, follow up, and close pending customer support cases. With feedback from the callers on field incidents, highlight critical is
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Posted 8 days ago | Updated 7 hours ago