contact center Jobs

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Business Analyst with Power BI

Sensiple Inc.

•

Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
Easy Apply
Posted 8 days ago | Updated 2 hours ago

Snowflake Dev with strong ETL / SQL

Sensiple Inc.

•

Lake Mary, Florida, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 10 days ago | Updated 5 hours ago

Full Stack Engineer

Dexian DISYS

•

New York, New York, USA

Contract

Role: Sr. Full Stack Engineer - AWS Connect Location: Remote Key Responsibilities - Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services. - Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture. - Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards of reliability, performance, and compliance. - Proactively t
Easy Apply
Posted 10 days ago | Updated moments ago

Infrastructure platform Support Engineer

Sensiple Inc.

•

Hartford, Connecticut, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 3 days ago | Updated 5 hours ago

Infrastructure platform Support Engineer

Sensiple Inc.

•

Charlotte, North Carolina, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 3 days ago | Updated 5 hours ago

Loan IQ BA with ISO

Sensiple Inc.

•

Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 19 days ago | Updated 5 hours ago

Genesys Cloud Center SME

ST Global LLC

•

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a
Easy Apply
Posted 15 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys
Easy Apply
Posted 23 days ago | Updated 23 days ago

Data Architect with Payments

Sensiple Inc.

•

Lake Mary, Florida, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 54 days ago | Updated 5 hours ago

CIAM - Okta and ForgeRock

Sensiple Inc.

•

Plano, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 2 days ago | Updated 5 hours ago

Genesys - Web Automation Engineer

ACL Digital

•

Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t
Posted 60+ days ago | Updated 7 hours ago

Software Engineer Seniors

FIS

•

Florida, USA

Full-time

Job Description FIS Management Services, LLC seeks Software Engineer Seniors in Jacksonville, FL to analyze, design, program, debug, and modify software enhancements and/or new products used in local, networked or internet related computer programs. Interact with product managers and/or uses to define system requirements and/or necessary modifications. Participate in software design meetings and analyzes user needs to determine technical requirements. Write technical specifications based on con
Posted 6 days ago | Updated 7 hours ago

Data Management Lead

Humana Inc

•

Kentucky, USA

Full-time

Become a part of our caring community and help us put health first The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from m
Posted 11 days ago | Updated 7 hours ago

Technical Project Manager

NTT DATA Americas, Inc

•

Jacksonville, Florida, USA

Contract

NTT DATA's Client is seeking a Technical Project Manager with 5+ Years of experience in managing the lifecycle for a complex cross functional body of work that has a long-term positive impact on the company. TPM will be instrumental in brainstorming and planning the project execution and delivery Scheduling and designation of project tasks to team members Execution of each phase of the project Managing the project's budget Communicating with all stakeholders Sound foundational knowledge of infra
Easy Apply
Posted 3 days ago | Updated moments ago

UX Designer SME

Sensiple Inc.

•

New York, New York, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developin
Easy Apply
Posted 1 day ago | Updated 5 hours ago

Sr. Product Manager Technical, Amazon Connect

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnke
Posted 8 days ago | Updated 5 hours ago

Sr. Salesforce Developer

Brillio, LLC

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Alpharetta, Georgia, USA

Full-time

Principal Duties and Responsibilities:Analyse the business requirement and define the appropriate design with respect to data modeling, Perform configuration and customization of the platform.Design and develop high-performance, reusable lightening component.Guide team on writing test classes for developed classes and ensuring more than 90% code coverageTranslating functional requirements into technical requirements.Identifying bugs and aligning with requirements during debugging.Guide & implem
Easy Apply
Posted 34 days ago | Updated 22 days ago

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

•

Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 18 days ago | Updated 7 hours ago

Network Engineer

TechNix LLC

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Montgomery, Alabama, USA

Third Party, Contract

Position: Certified CCNP Network Engineer Duration: 2 months then extended after fiscal year Location: Montgomery, AL(Onsite from day 1) Interview Mode: In-person Job Description: This is a highly technical Network Engineering position for supporting a large campus infrastructure. The employee will work as a technical lead with a team of professionals to assist in maintaining a large and complex campus network. The employee will take a lead role in supporting all aspects of the VoIP and Dat
Easy Apply
Posted 2 hours ago

GenAI Software Engineer

Judge Group, Inc.

•

Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Job Title: GenAI Software Engineer Location: Charlotte, NC; Chandler, AZ; or Jersey City, NJ (Hybrid) Duration: 12+ Months Employment Type: W2 (No C2C/CTH) Job Description: As a GenAI Software Engineer, you will be responsible for creating GenAI agents for the contact center. This role requires hands-on developers with experience in large-scale deployments within enterprise environments. You will build these
Posted 48 days ago | Updated 4 hours ago