contact center Jobs

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Contact Center Solution Architect

Codeforce 360

•

Malvern, Pennsylvania, USA

Third Party

Career Opportunity: Job Title: Contact Center Solution Architect About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our
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Posted 10 hours ago

Contact Center Solution Architect

Ampcus Inc

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Philadelphia, Pennsylvania, USA

Contract

Job Title: Contact Center Solution Architect Work location: 100 Vanguard Boulevard, Malvern, Pennsylvania This position is On Site. Duration: 6-12 Months JOB DESCRIPTION Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integ
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Posted 11 hours ago

Contact Center Solution Architect

Mavensoft Technologies, LLC

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Tualatin, Oregon, USA

Contract

Role: Contact Center Solution Architect Duration: 7 Months Location: Tualatin, OR (Hybrid) Key Skills: Solution Design, Cisco Cloud, AWS Connect, Twilio Flex, or Genesys Cloud, IVR systems, ACD systems, CTI integrations Overview: We are looking for an experienced Contact Center Solution Architect to join our Customer Application team.As the Solution Architect, we are seeking someone to play a critical role in designing, implementing, and optimizing contact center solutions for our clients.The
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Posted 1 day ago

Cloud Contact Center Architect

Nityo Infotech Corporation

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Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 4 hours ago | Updated 1 hour ago

Contact Center Solutions Network Architect

VISION INFOTECH INC.

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Portland, Oregon, USA

Third Party, Contract

Hi, Hope you are doing well. My name is Aditya and I represent Vision InfoTech. Let me know if you're interested in the below position. Role: Contact Center Solutions Network Architect Location: Portland, OR Duration: Contract Qualifications: Proven experience as a Solution Architect or Technical Lead with a focus on contact center solutions. Strong knowledge of contact center technologies, including IVR systems, ACD systems, CTI integrations, workforce management, and reporting/analytics
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Posted 6 days ago | Updated 1 hour ago

Node JS Engineer(with Contact Center)

Cognizant Technology Solutions

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Atlanta, Georgia, USA

Full-time

Cognizant Technology Solutions is looking for Node JS Engineer (with Contact Center) to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Location-Atlanta, GA, USA Applications for this role will be accepted till May 25,2024 Experience: 10+ Years Must-Have Good exposure to contact center. Good exposure to Google Dialogflow Rich hand
Posted 5 hours ago | Updated moments ago

Senior Solutions Architect - Contact Center

Maven Workforce

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Tualatin, Oregon, USA

Contract

Summary HYBRID- Work Hours: 40 hours. Local for now This position has the opportunity for an extension or FTE. Overview: Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesys Certified Architect, or similar are a plus.How many years of experience are you looking for?: 5+We are looking for an experienced Contact Center Solution Architect to join our Customer Application team.As the Solution Architect, we are seeking someone
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Posted 6 days ago

Contact Center Solution Architect

K2 Partnering Solutions, Inc.

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Tualatin, Oregon, USA

Third Party, Contract

Job Title: Contact Center Solution Architect Location: This is a hybrid position which will require working on-site at Portland, OR Duration: 6 Months Overview: The Contact Center Solution Architect will design end-to-end contact center solutions, provide technical leadership, analyze business requirements, evaluate technologies, oversee integrations, optimize performance, ensure security and compliance, create documentation, and drive continuous improvement. Required Skills: Designing, implemen
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Posted 7 days ago

Digital Support Systems Analyst (Contact Center)

First National Bank

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Pittsburgh, Pennsylvania, USA

Full-time

Primary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Digital Support Systems Analyst Business Unit: Retail Operations Reports to: Varies by Assignment Position Overview: This position is responsible for supporting Contact Center technology, systems, reporting generation, and agent scheduling in a work force management environment. The incumbent reviews data and analytics to
Posted 8 days ago | Updated moments ago

Contact Center Technician

iSpace, Inc

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Cary, North Carolina, USA

Contract

Title: Contact Center Technician Location: Cary, NC (100% Onsite) Duration: 3-6 Months Contract -To-Hire Rate Range: $20 - $25 per hour on W2 Job Description: The Contact Center Technician will provides customer facing support to the customers for technical needs using web-based suite of tools and resources.Support client websites, and Client web-based services through telephone, e-mail, and chat.Troubleshoot issues and feedback by existing Users and/or development teams.Interact with customers
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Posted 19 days ago | Updated 3 hours ago

Contact Center Solution Architect

Sky Consulting Inc

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Tualatin, Oregon, USA

Contract

This is a W2 contract, Hourly rate with Medical+ Dental + Vision benefit. No Sponsorship is available now or in the future. (No C2C or 3rd party sales recruiter enquiries) Title: Senior Solutions Architect Location: Tualatin, OR Duration: 6 month contract . HYBRID- Work Hours: 40 hours. Local for now This position has the opportunity for an extension or FTE. Overview: Certification Requirements (Any Preferences): Cisco Certified Solutions Architect, AWS Certified Solutions Architect, Genesy
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Posted 3 days ago | Updated 1 day ago

IVR Application Developer (Contact Center)

Zele Cloud

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Meridian charter Township, Michigan, USA

Contract

Job Description Title: Senior Application Developer (Customer Service Team) Location: Dearborn, MI (Hybrid) Duration: 12 Months with possible extension The ideal candidate should have at least 5 years of experience in one or more of the following: Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to des
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Posted 7 days ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
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Posted 1 day ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time, Third Party

Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
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Posted 1 day ago

Digital Delivery and Solutions Lead (Web, Mobile, CRM, Automation, Contact Center, Experience, etc)

Vbeyond Corporation

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Illinois, USA

Full-time

Your Role and Responsibilities - All-round who is customer facing, with deep expertise in the Digital in BFSI Domain and an ability to articulate the value proposition of Capgemini's digital offerings to our clients For assigned accounts, you will work closely with the respective AEs to identify, shape and support digital opportunities Think outside the box and identify new opportunities in the relationship in order to continuously develop, fine tune, and evolve the alliance Will provide thought
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Posted 16 days ago | Updated 2 hours ago

Contact Center Customer Service Inbound/Outbound I

GDH

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No location provided

Contract

Contact Center Customer Service Inbound/Outbound 1. Position is virtual - 1 opening in EST; 4 openings either in PST or MT. 2. Client will provide the laptop/equipment Seeking 5 individuals to receive incoming customer service telephone calls and send/receive emails to process requests and to complete new business service transactions. A person must have internet service and a quiet, secure, distraction free environment for this role. 1 years of experience in customer service or related field.
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Posted 23 days ago | Updated 15 hours ago

Contact Center Application Analyst

Randstad Digital

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Cedar Rapids, Iowa, USA

Full-time

job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them into technical solutions. Experience in troubl
Posted 60+ days ago | Updated moments ago

CISCO Webex Contact Center

Renotek Group

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San Jose, California, USA

Third Party, Contract

Cisco Contact Center Location : San Jose, CA Onsite Job Description: 5+ years of overall IT experience in Plan, Design, Implementation and Operations of Cisco Webex Contact center and Unified Contact Center and cloud-based applications.Excellent knowledge in Network Design and implementation using Cisco Contact center suite of products like Intelligent Contact Management, Cisco Voice Portal, Cisco Unified Communications Manager, Cisco Unified Intelligence Center, Virtual Voice Browsers, Finesse
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Posted 31 days ago

Contact Center Sr. Solutions Architect

Sysmind, LLC

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Atlanta, Georgia, USA

Full-time

Main Responsibilities: Ability to design solutions around CCaaS tool in complex environments with integrations to CRM, MDM etc. Ability to work with enterprise and network architects to design low level architecture diagram. Ability to resolve integration and interface issues between various applications or systems with focus on optimizing software performance and scalability. Ability to interact with client technical stakeholders and propose best technical option suitable for the long-term solu
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Posted 21 days ago | Updated 6 hours ago

Contact Center Business Product Lead

Pfizer

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New York, New York, USA

Full-time

ROLE SUMMARY The Contact Center CRM Business Product lead is a new role within the CRM Business Product team directly reporting to the CRM Tech Lead within the Customer Engagement Technology & Innovation organization in the Chief Marketing Office (CMO). The product role will be a business lead responsible for Contact Centers for HCP & Patients. The product leader will leverage the product model to drive objectives to support contact center strategy, patient and operating efficiencies. They wil
Posted 13 days ago | Updated moments ago