Atlanta, Georgia
•
3d ago
The Enterprise Contact Center Architect (CCAI / CES - Google Cloud Platform) is a senior, enterprise-level role responsible for designing, governing, and evolving large-scale contact center and customer experience (CX) ecosystems. The role leads end-to-end CX, Conversational AI, and GenAI transformations across voice, digital, and omnichannel channels using Google CCAI, CES, Vertex AI, and integrations with leading CCaaS platforms such as Genesys, Avaya, and Cisco. Your roleDefining enterprise C
Easy Apply
Full-time
120000 - 282000




