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Senior Engineering Manager

Gainwell Technologies LLC

•

Austin, Texas, USA

Full-time

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have
Posted 22 days ago | Updated moments ago

Amazon Connect Solutions Architect

Intellisoft Technologies

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Irving, Texas, USA

Contract, Third Party

Role: Amazon Connect Solutions Consultant Location: Irving, TX Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunk
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Posted 13 days ago | Updated 2 days ago

AWS Architect - Oakland, CA

Triune Infomatics Inc

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Oakland, California, USA

Contract

Role: AWS Solutions Developer (Custom Q Business Integration) Location: Hybrid, Oakland, CA Duration: 6-12 months with possible extension Overview: Seeking a skilled AWS Solutions Developer to design and implement a custom integration between Amazon Q Business and AWS PCA (Post-Call Analytics sample AWS solution). Due to AI models' limitations in aggregating results across datasets and the available plugins in Amazon Q Business, requires a customized pipeline that can seamlessly deliver PCA insi
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Posted 9 days ago | Updated 1 day ago

QA Automation Engineer - Salesforce

Tandym Tech

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Charlotte, North Carolina, USA

Contract

A financial services company is currently seeking a new QA Automation Engineer, with a Salesforce background, for a promising opportunity with their growing team. Responsibilities: Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards Implement the shift-left test strategy as the organization rearchitects our technology platform Partner with DevOps Engineers to fully automate testing throughout the release & delivery processes in the
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Posted 28 days ago | Updated 1 hour ago

Cisco Telephony Infrastructure Analyst

Trinity Health

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Syracuse, New York, USA

Full-time

Employment Type: Full timeShift: Day Shift Description: We are seeking a highly skilled Cisco Unified Communications Engineer to join our team. The ideal candidate will have extensive experience with Cisco's suite of communication and collaboration tools. This role requires a deep understanding of Cisco Call Manager, Cisco CER, and other essential Cisco technologies. Responsibilities: Design, implement, and manage Cisco Unified Communications solutions.Maintain and troubleshoot Cisco Call Mana
Posted 4 hours ago

Sr. Software Engineer (Java) - Hybrid

Resolution Technologies

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Dallas, Texas, USA

Full-time

Senior Java Developer Career Opportunity Our client, who is a global leader in contact center solutions, is seeking a dynamic individual with high energy and drive to join their Work Force Management (WFM) software development team as a Senior Software Engineer. This engineer will primarily focus on the development of server-side component design, development, testing and implementation. Experience with client-side development is a plus. This engineer will work in Agile development environment
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Posted 26 days ago | Updated 1 hour ago

Gen AI Solutions Architect -- Remote Role

Script2IT

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Remote

Contract

Position: Gen AI Solutions Architect Location: Remote Duration: Long termRequired Skills: Architectural/technical experience with Gen AI (RAG/chain frameworks, Vector DB searches and embeddings, Agentic AI, etc.) Architectural/technical expertise with cloud especially Google Cloud Platform, Azure, AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration. Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration
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Posted 20 days ago | Updated 15 days ago

Senior Project Manager - Client Services - Remote w/ Travel

PMO Partners, LLC

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Remote

Contract

Senior Manager, Client Services Remote with travel up to 20% of the time Role Description Our Senior Managers in client services serve as leaders for both project teams and clients. Often viewed as a transitional role to leadership, this role usually comes with a learning curve. You'll learn to view entire client organizations, refine your general management skills, drive business decisions, and build our company s assets. Internally, Senior Managers have a seat and a voice at the leadership tab
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Posted 14 days ago

Specialist, WFM Real Time Adherence

DriveTime

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Mesa, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? In short, as a Workforce Management Specialist (
Posted 22 days ago | Updated 1 hour ago

NMS Developer

Sensiple Inc.

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Plano, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developi
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Posted 9 days ago | Updated 12 hours ago

QA Automation Engineer (Salesforce Lightning)

Intellibee Inc

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Charlotte, North Carolina, USA

Contract

Job Title: QA Automation Engineer (Salesforce Lightning) Job Locations: Charlotte, NC / Detroit, MI Job Description: Top 3 Hard Skills: Proficiency in scripting languages such as Typescript or JavaScriptExperience with Playwright or similar end-to-end testing frameworksExperience with Cucumber and strong understanding of BDDTop 3 Soft Skills: High communication and clarity skillsSelf-starter, figures out things independently, but works collaborativelyNot afraid to not know something, but to ask
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Posted 8 hours ago

Informatica MDM Cloud Architect

Sensiple Inc.

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Woodbridge Township, New Jersey, USA

Third Party, Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 6 days ago | Updated 12 hours ago

Sr. Applied Scientist , Amazon Connect

Amazon.com Services LLC

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Seattle, Washington, USA

Full-time

Do you want to join a team of innovative scientists to research and develop generative AI technology that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment?Amazon Connect is a highly disruptive cloud-based contact center from AWS that enables businesses to deliver intelligent, engaging, dynamic, and personalized customer service experiences. The Interactive AI and Engagement organization is responsible for weaving native-AI a
Posted 21 days ago | Updated 3 hours ago

Sr. Product Manager Technical, Amazon Connect Chat

Amazon Development Center U.S., Inc.

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Seattle, Washington, USA

Full-time

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnke
Posted 7 days ago | Updated 1 hour ago

Sr. Product Manager Technical, Amazon Connect Chat

Amazon Development Center U.S., Inc.

•

Seattle, Washington, USA

Full-time

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnke
Posted 7 days ago | Updated 2 hours ago

Software Engineering Advisors- Hybrid

Cigna

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Remote or Franklin, Tennessee, USA

Full-time

The job profile for this position is Software Engineering Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Java Cloud Conversational AI Application Development.Define conversational AI requirements and build, configure, and implement software applications using Object-Oriented Programming concepts and technical expertise in technologies such as Java/J2EE, Oracle, Web Services, Spring Framework, JavaScript, Maven, JSON, JDBC, JPA, Jenk
Posted 41 days ago | Updated 4 hours ago

Salesforce Developer

Sensiple Inc.

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Houston, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
Easy Apply
Posted 8 days ago | Updated 11 hours ago

QA Automation Engineer (Salesforce Lightning) - Charlotte, NC

Digital Technology Solutions

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Charlotte, North Carolina, USA

Contract

DTS is looking for experienced QA Automation Engineer (Salesforce Lightning) for a Direct Client position based in Charlotte, NC Soft Skills: High communication and clarity skills - Self-starter, figures out things independently, but works collaboratively Not afraid to not know something, but to ask when you don't know Top 3 Hard Skills: Proficiency in scripting languages such as Typescript or JavaScript Experience with Playwright or similar end-to-end testing frameworks Experience with Cucumber
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Posted 1 day ago | Updated 12 hours ago

Remote Customer Service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 60+ days ago | Updated 28 days ago

L3 Voice Support - MS Teams

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

We are seeking a highly skilled L3 Voice Support Technician with deep expertise in Microsoft Teams Voice and enterprise telephony systems. Candidates will be responsible for maintaining, troubleshooting, and optimizing voice platforms integrated with MS Teams, including Cisco, Avaya, Ribbon, and external carrier systems. The ideal candidate will bring strong operational leadership, technical acumen, and a proactive approach to voice service reliability and performance. Please apply for details:
Posted 1 day ago | Updated 1 hour ago