contact center Jobs in houston, tx

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Director of Infrastructure

Kforce Technology Staffing

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Remote or Seattle, Washington, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Director of Infrastructure in Miami/Seattle. Responsibilities: * Director of Infrastructure will lead a team of Senior Architects and Infrastructure/Platform Engineers to evaluate current and future projects, establishing internal prioritization to execute in alignment with brand priorities * Drives the architecture decisioning for the Brands' Contact Center technology, infrastructure, server and cloud strategies related to onboard and dig
Posted 4 days ago | Updated 1 hour ago

Business Architect - Camunda Expert

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 9 hours ago | Updated 8 hours ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 16 days ago | Updated 3 hours ago

ServiceNow ITOM with VSM exp

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 18 days ago | Updated 8 hours ago

Dynamics CRM Architect

Sensiple Inc.

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Remote

Contract, Third Party

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 27 days ago | Updated 8 hours ago

Sr. Front-End Architect with Salesforce

TekShapers

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Remote or Vancouver, British Columbia, Canada

Third Party

Employment type FTE Job Title Sr. Architect Job Location Vancouver, Canada or Seattle, WA, USA Duration FTE Experience level -11 12 years Mandatory Skills Frontend Architecture Development with Flutter experience, Architecture and Integration experience, Cloud and DevOps experience, Experience with Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud, or Experience Cloud, etc. Job Description Frontend Architecture Development with Flutter experience. Architecture and Integration exper
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Posted 6 hours ago | Updated 1 hour ago

Data Analyst - Healthcare Domain

Sensiple Inc.

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Remote

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.By developing
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Posted 7 days ago | Updated 8 hours ago

Voice Engineer III

AFLAC

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Remote

Full-time

Salary Range: $110,000 - $130,000 Job Posting End Date: 5/25/25 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Di
Posted 27 days ago | Updated 11 hours ago

Genesys Cloud Solutions Engineer

INSPYR Solutions

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Remote or Plantation, Florida, USA

Contract

Title: Genesys Cloud Solutions Engineer Location: Remote Duration: 6+ month contact Compensation: 75-80 hr Work Requirements: , Holders or Authorized to Work in the USGenesys Cloud Solutions EngineerJob Description: Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong
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Posted 7 hours ago | Updated moments ago

Power BI Analyst

Sensiple Inc.

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Remote or Chicago, Illinois, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 5 days ago | Updated 8 hours ago

Loan IQ BA with ISO

Sensiple Inc.

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Remote or Atlanta, Georgia, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 17 days ago | Updated 8 hours ago

Direct Client:: W2 Contract:: Need Genesys Configuration Specialist with Genesys Cloud CX Certifications:: 100% Remote

Synergy Technologies, LLC

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Remote

Contract

W2 contract to Fulltime position No sponsorship required Role: Genesys Configuration Specialist Location: 100% Remote Job Summary We are seeking a skilled Genesys Configuration Specialist responsible for the setup, configuration, and maintenance of Genesys Cloud solutions. The ideal candidate will have a strong background in Genesys Cloud administration, focusing on system configuration, integration, and support within contact center environments. Qualifications Previous GuideWell contractors
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Posted 60+ days ago | Updated 5 days ago

Data Management Lead

Humana Inc

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Kentucky, USA

Full-time

Become a part of our caring community and help us put health first The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Data Management Lead supports all aspects of configuration control, data management, and deficiency reporting. The Data Management Lead works on problems of diverse scope and complexity ranging from m
Posted 9 days ago | Updated 3 hours ago

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

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Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv
Posted 16 days ago | Updated 3 hours ago

Customer Service Representative with Life & Annuity Insurance Experience

TechSpace Solutions Inc.

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Remote

Contract

Job Title : Customer Service Representative with Life & Annuity Insurance Experience Location : Remote opportunity (Omaha, NE 68106) Duration : 12+ Months Need Exp in Life & Annuity Insurance Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to
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Posted 6 days ago

Customer Service Representative with Life & Annuity Insurance Experience

TechSpace Solutions Inc.

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Remote

Contract

Job Title : Customer Service Representative with Life & Annuity Insurance Experience Location : Remote opportunity (Omaha, NE 68106) Duration : 12+ Months Need Exp in Life & Annuity Insurance Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to
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Posted 10 days ago | Updated 5 days ago

Software Engineer Consultant - Pega CDH (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega CDH Specialist who is solely focused on Pega Customer Decision Hub (CDH) to join our team. The ideal candidate will have deep expertise in 1:1 customer engagement, Next-Best-Action strategies, decisioning logic, and real-time customer interactions using the Pega CDH platform. This role is critical in driving personalized, data-driven marketing and customer experience
Posted 34 days ago | Updated 11 hours ago

Software Engineer Consultant - Pega CDH (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Pega CDH Specialist who is solely focused on Pega Customer Decision Hub (CDH) to join our team. The ideal candidate will have deep expertise in 1:1 customer engagement, Next-Best-Action strategies, decisioning logic, and real-time customer interactions using the Pega CDH platform. This role is critical in driving personalized, data-driven marketing and customer experience
Posted 34 days ago | Updated 11 hours ago

Engineer, Managed Services

Verint Systems Inc

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Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 10 days ago | Updated 3 hours ago

Client Acqusition/Business Development - IT Services / Solutions

Sensiple Inc.

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Remote

Full-time

Company Overview: Sensiple Inc. is a leading provider of innovative IT services and solutions, helping businesses accelerate digital transformation through cutting-edge technologies. We specialize in cloud services, enterprise software, contact center solutions, RPA, AI/ML, big data, and data engineering. Our industry focus includes banking and financial services (including capital markets), healthcare, retail, and manufacturing. As we continue to grow, we're seeking a results-oriented Business
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Posted 60+ days ago | Updated 8 hours ago