customer support process analyst Jobs in richardson, tx

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Manager Technical Customer Support, US Government

PaloAlto Networks

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Plano, Texas, USA

Full-time

Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as commit
Posted 12 days ago | Updated 4 hours ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 3 days ago | Updated 5 hours ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 27 days ago

EDI Support Analyst

Yoh - A Day & Zimmerman Company

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Dallas, Texas, USA

Full-time

Dallas/Fort Worth Area Candidates Only I am working with a client that is looking for an EDI Support Specialist. This position is in Dallas, and it is on site. Contact me so we can discuss this opportunity in detail. Bachelor s Degree in a technical field is a must.Excel experience is a must.Knowledge of SQL and EDI syntax and possess a strong familiarity with other data formats including CSV, XML, JSON.Support business partners and hundreds of locations in the setup, exchange, and tracking of
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Posted 18 days ago | Updated 20 hours ago

Functional Oracle HCM Analyst / Support - Core HR

Kforce Technology Staffing

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Irving, Texas, USA

Full-time

RESPONSIBILITIES: Kforce is seeking an Oracle HCM Analyst to join our client team in Irving, TX. The Oracle HCM Analyst/Support will be part of a small team responsible for Oracle HCM implementations and support. This position will provide primary functional design, direction and support to the corporate HR system. The Oracle HCM Analyst/Support also contributes to both functional and technical implementations of existing and new Oracle HR, Benefits, Absence, Talent, Recruiting, Payroll and rela
Posted 40 days ago | Updated 1 day ago

Appian Platform Support Analyst

CGI Group, Inc.

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Dallas, Texas, USA

Full-time

Appian Platform Support Analyst Position Description CGI has an immediate need for an Appian Platform Support Analyst to join our team in Plano, TX or Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. This position is based in Plano, TX or Reston, VA, or anyw
Posted 31 days ago | Updated 2 days ago

Appian Platform Support Analyst

CGI

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Dallas, Texas, USA

Full-time

Appian Platform Support Analyst Position Description CGI has an immediate need for an Appian Platform Support Analyst to join our team in Plano, TX or Reston, VA. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. This position is based in Plano, TX or Reston, VA, or anyw
Posted 41 days ago | Updated 9 hours ago

Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 roles

KORE1

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Irving, Texas, USA

Full-time

THIS JOB IS FULLY ONSITE IN IRVING, TXWE HAVE 2 SR. WORKDAY ANALYST ROLES OPEN. ONE REQUIRES INDEPTH EXPERIENCE WITH ADVANCED COMPENSATION. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Sr Workday Analyst: gather reqs, config, support; Advanced Compensation required for 1 of 2 rolesThe primary purpose and function of the Sr. Analyst, People Systems is to design, develop and implement solutions to enhance performance. Lead and assist with config
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Posted 60+ days ago | Updated 5 days ago

Mapping Support Specialist/ Customer Service Representative

Marathon TS Inc

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Remote

Contract

Job descriptionMarathon TS is looking for a REMOTE helpdesk specialist / Mapping Support Specialist for our FEMA RiskMAP contract. All candidates will help support the Federal Emergency Management Agency (FEMA) under FEMA's Risk Mapping, Assessment and Planning (MAP) Customer and Data Services (CDS) contract. As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide
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Posted 4 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 17 days ago | Updated 8 hours ago

AIML Customer Behavior Analyst

INGENworks

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Remote

Contract

AIML Customer Behavior AnalystLocation: RemoteDuration: Long Term Position Overview:We are seeking a talented and motivated AIML Customer Behavior Analyst to join our team. In this role, you will be responsible for utilizing artificial intelligence and machine learning techniques to analyze complex customer behavior patterns. By leveraging AIML algorithms, you will uncover actionable insights to drive business decisions, enhance customer experiences, and optimize marketing strategies.Key Respons
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Posted 17 days ago

Financial Business Process Analyst (Procurement OpEx Audit Champion)

Della Infotech

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Remote

Contract

Job Title: Finance - Financial Business Process Analyst- (Procurement OpEx Audit Champion)Work Location can be Remote in US but prefer East Coast or MidwestLevel of Experience : 5-10 year range Responsibilities: Plan, prepare, and manage the preparations for various planned & unplanned procurement reviews /audits Collaborate with Internal Auditors and External Auditors when they seek information on Procurement Data and Processes. Present action plans for improving processes and remediating ga
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Posted 3 days ago

Financial Business Process Analyst

Veterans Sourcing Group

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Remote

Contract

Work Location can be Remote in US but prefer East Coast or Midwest Level of Experience : 5-10 year range Responsibilities: Plan, prepare, and manage the preparations for various planned & unplanned procurement reviews /audits Collaborate with Internal Auditors and External Auditors when they seek information on Procurement Data and Processes. Present action plans for improving processes and remediating gaps to business process/control owners. Develop a process for monitoring and reporting progre
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Posted 3 days ago

Application Support Analyst - III

Judge Group, Inc.

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Irving, Texas, USA

Full-time

Location: Irving, TX Salary: Negotiable Description: Job Title: Application Support Analyst - Iii Location: Irving, TX Contract Hands on experience on SAP SD/IM/LE module: (2+ years ) specialization on supporting SD/ IM/ LE processes. b. Should have hands on experience on supporting in production environment including, order creating through interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring an
Posted 60+ days ago | Updated 4 hours ago

Financial / Decision Support Analyst ** 100% Remote **

Amerit Consulting

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Remote

Contract

Overview: Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Financial / Decision Support Analyst. Candidate must be authorized to work in USA without requiring sponsorship Location: San Francisco, CA 94143 (100% Remote acceptable) Duration: 4 months contract w/ possibility of extension Note: Candidate must work 8:00am 5:00pm Pacific Time business hours. Description: Involv
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Posted 1 day ago | Updated 10 hours ago

Remote-Technical Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted 13 days ago | Updated 8 hours ago

Administrative Support Analyst

Gridiron IT Solutions

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Remote

Full-time

Gridiron IT is seeking a talented Administrative Support Analyst. Administrative Support Analyst will provide support for execution and modification of all business processes related to TSA s Workforce Development support. Must clear for Public Trust clearance. Take full ownership of ad-hoc projects assigned by TSA Leadership.Assist with program document composition support, editing and illustration functions, and tracking and processing of numerous comments, changes and revisions to written r
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Posted 27 days ago