customer support technician Jobs in san jose, ca

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Customer Support Data Analytics Manager

U.S. Tech Solutions Inc.

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Mountain View, California, USA

Contract

Job Description: We solve customer issues and cater to the needs of the Product teams. From overseeing agent readiness to running operations and providing key customer & product insights, we do it all.Responsibilities: Facilitate customer support reporting including exporting and manipulating data from dashboards to create recurring and ad hoc reports.Redesign customer support reporting dashboards.Find trends in customer support metrics to identify spikes or drivers behind metric movement month
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Posted 2 days ago

Head of Global Operations, Customer Support and Delivery

PaloAlto Networks

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Santa Clara, California, USA

Full-time

Description * Candidates MUST live in the Bay Area Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our A
Posted 18 days ago | Updated 9 hours ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 2 days ago | Updated 9 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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San Jose, California, USA

Full-time

Description: As a Desktop Support Technician at this client, you will work along side 1 other technical support team member to support the 3 buildings on the San Jose campus. The person they are looking for will be responsible for and must be knowledgeable in the following: Maintain and document processes in the expanding IT team, adapt and implement both manual and electronic business processes to effectively support the systems and network analysis and administration work. Perform 1st & 2nd le
Posted 1 day ago | Updated 9 hours ago

Desktop Support Technician - L2

New Era Technology

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San Jose, California, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information
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Posted 8 days ago | Updated 8 days ago

IT Enterprise Support Technician

ConsultNet, LLC

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Milpitas, California, USA

Full-time

IT Support Technician On-site- Milpitas, CA Direct Hire $90,000-$100,000 Job Description: Monitor and troubleshoot help desk tickets (L1 & L2). Deploy and maintain end-user PCs and equipment. Troubleshoot and maintain end-user applications. Enhance remote PC management processes. Implement essential software packages. Support Microsoft Office and Office 365.. Provide staff training on new systems. Educate users for increased productivity. Equip the workforce with reliable tools. Assist in vendo
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Posted 18 days ago | Updated moments ago

IT Support Technician-888 Broadway, 7th Floor New York, NY 10003

First Tek, Inc.

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Remote

Full-time

My name is Gaurav and I'm a Technical Recruiter at First Tek. We are currently sourcing for candidates with the following skills. Kindly forward your resume if interested, do share with your friends and colleagues as well. Job Title: IT Support Technician Location: 888 Broadway, 7th Floor New York, NY 10003(onsite)Monday-Thursday Client: Major Entertainment Company Duration: 6 months contract Rate: $50/hour on W2 Overview: Client has an opportunity available for an IT Operations Specialist to
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Posted 3 days ago | Updated 3 days ago

Desktop Support Technician

Motion Recruitment Partners, LLC

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Union City, California, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Union City, CA 94587. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collabora
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Posted 11 days ago | Updated 9 hours ago

IT Support Technician Network/Telephony

Kaiser Permanente

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Fremont, California, USA

Full-time

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to
Posted 36 days ago | Updated 8 hours ago

IT Support Technician

Kaiser Permanente

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Scotts Valley, California, USA

Full-time

Description: Technical Summary This is an on-site role that may require travel one day per week to satellite sites within the AOR. Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-d
Posted 22 days ago | Updated 9 hours ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 26 days ago

Mapping Support Specialist/ Customer Service Representative

Marathon TS Inc

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Remote

Contract

Job descriptionMarathon TS is looking for a REMOTE helpdesk specialist / Mapping Support Specialist for our FEMA RiskMAP contract. All candidates will help support the Federal Emergency Management Agency (FEMA) under FEMA's Risk Mapping, Assessment and Planning (MAP) Customer and Data Services (CDS) contract. As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide
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Posted 3 days ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 16 days ago | Updated 1 hour ago

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

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Remote or Atlanta, Georgia, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 19 days ago | Updated 9 hours ago

AppleCare Engineering New Product Support Program Manager

Apple, Inc.

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Sunnyvale, California, USA

Full-time

Summary Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-l
Posted 19 days ago | Updated 9 hours ago

iCloud Support Engineering Readiness Project Manager

Apple, Inc.

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Sunnyvale, California, USA

Full-time

Summary The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!AppleCare Engineering is looking for an extraordinary person to provide project management and technical support for con
Posted 15 days ago | Updated 9 hours ago

Seeking for Technical Support Engineer at Santa Clara, CA

Tranzeal, Inc.

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Santa Clara, California, USA

Contract

Role: Technical Support Engineer Location: Santa Clara (Onsite/Hybid) Mandate skills: Integrations gets a mix of issue types that typically center around there broad topics: 1) Email 2) SSO/Authentication 3) Web Services 4) Scripting /Rest API 5) database issuesWeb Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language, Relational databases concepts SSO and authentication, Email protocols and servers Skills: Knowledge on LDAP/ActiveDirectory, SSOor o
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Posted 32 days ago | Updated 3 days ago

Senior Technical Support Engineer

ServiceNow, Inc.

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Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 43 days ago | Updated 9 hours ago

Technical Analyst

Danaher Corporation

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San Jose, California, USA

Full-time

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you'll find a rewarding role that amplifies your impact on the world and helps you realize life's potential. SCI
Posted 11 days ago | Updated 4 hours ago

Technical Support Engineer

Adobe Systems

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San Jose, California, USA

Full-time

JOB LEVEL P20 EMPLOYEE ROLE Individual Contributor The Challenge The Adobe Digital Experience Customer Support team provides round the clock technical assistance for the Adobe Journey Optimzer. We are the key contacts between customers and internal departments to maintain satisfaction and resolution to all customer issues. Premier Technical Support Engineers provide accurate and timely technical support to Adobe customers via telephone and portal. They manage support issues of complex and techn
Posted 4 days ago | Updated 9 hours ago